Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
36” Samsung Refrigerator Freezer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity storage with many apps. Maintains temperature in both the refrigerator and freezer. Has more capacity than my 48” KitchenAid.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
Great fridge for family
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our fridge about a year now and it still is great. The kids love that they can write notes on it or watch the tv and they think it’s cool to look what’s inside with the camera. It is nice to have the option to make reminders and shopping lists. I have used the camera on the app while at the store and it is helpful, the only thing would be if it had more range of what you could see but it still is a nice feature.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best fridge ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge so glad we purchased it. Its so much room and storage love that ice maker is in the door it gives extra room in freezer. The smart screen is great can sync phone and view whats in fridge and get recipes...couldnt ask for anything better.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
my ultimate fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love this refrigerator and it was an excellent price for the product
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung side by side refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far very pleased with the service i received and the product no issues working great and as it should.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love the storage capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Bought this after my refrigerator died... Same size but way more storage capacity then my old one.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator so far!! I like everything especially how fast it cools and the big screen
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
Fridgie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I like being able to watch TV while cooking right in my fridge.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage spaceCons mentioned:Ice maker
Rated 4 out of 5 stars
Refrigerator with much room and extras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen is nice but need to make sure you have wifi to make full use. Ice maker works but can get messy when some always seem to miss the cup. This could be my error but I didnt have issue with previous icemaker on refrigerator. Still plenty of room on inside.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Screen quality
Rated 5 out of 5 stars
samsumng refigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this refrigerator. excellent capacity and beautiful design. The screen looks super good.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Storage space
Rated 4 out of 5 stars
new refigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and myself love it. Lots of room in it and it works great.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Solid fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! Pros Ice Maker works very well Food stays at consistent temperatures The touch screen is amazing and has a lot of fun features Decent amount of space Easy to clean Cons Hard to find the right water filter to order Freezer could have more space than it does
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there RebSchor, I am glad you are enjoying your Samsung Refrigerator. I am so appreciative of your feedback and will forward it to my design team in hopes of improving our products. Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
BEAUTIFUL!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed! I like the temperature selection for the fridge and freezer, well done! I Love the hub, Thank You Alexa! I play music when we have guests over and in the morning when I'm making my coffee and always being able to look at the weather. I purchased the 3 year warranty and hoping this fridge will be our next pick in the future again. Thank You BestBuy and kudos to Eldifonso, my associate that day. Very knowledgeable and professional! I HIGHLY RECOMMEND THIS ITEM WITH BESTBUY!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving this fridge other than wish there was a light above the water and ice dispensor.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about my wife's choice of a refrigerator with a tablet in the door, I didn't understand what it was for! But just a week later I fell in love with him, very, very conveniently and always in a prominent place. I take notes on it and I always see them when I go to my car in the garage. The child does not distract the mother when she is in the kitchen, the daughter just draws on the refrigerator. The ice maker is excellent - it gives out a lot of ice at a time. I am glad to buy.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage spaceCons mentioned:Ice maker
Rated 5 out of 5 stars
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really did not think I would have room on the inside but wow I did I didnt think I needed the touch screen but there are so many things it does I absolutely love it Everything is pro only thing I think Samsung needs to work on is the ice maker let it make Sonic style ice
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Extremely satisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s beautiful and extremely spacious. Playing music on the screen and having our family photos makes it even more enjoyable. We constantly get compliments on it. Wish we bought it sooner!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Never knew I needed a Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator for our new home even though I really didn’t want to! We had previously purchased a French door Samsung roughly 4 years ago for our previous home but it was black and the new kitchen is stainless steel so I felt like spending another $4k was ridiculous. My husband talked me into getting this new model that has the Samsung Hub but a lower price point. I can say that as a working mom with 4 children this refrigerator is LIFE! Some of my favorite features our: syncing our calendars so everyone knows what we have going on, streaming Pandora or YouTube while I’m cooking and cleaning, being able to check inside while I’m out at the store, and connecting it with our other smart devices inside our new home. It really is pretty cool and something I never thought I needed or wanted! The only thing I wish it had was a light for the water/ice dispenser for middle of the night water refills but it’s obviously not a deal breaker!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
Love it and so do the grandkids !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit what an upgrade from our 14 year old fridge that died- This unit had a great price and a super add on gift card that dropped the price even more ! Plus it has a 10 year compressor warranty. Grand kids love the screen and work it better than we do ( love the drawing feature)
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
So pretty!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this! The only thing I have found is it is very touchy when trying to get ice. You have to have it in a perfect spot for it to work.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend


















