Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1495 reviews
(1,495 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product highly for its overall performance, with many appreciating its smart features, screen quality, and ample storage space. Its design, perfect size, and connectivity also receive positive feedback. However, some customers have reported issues with the ice maker. Additionally, concerns have been raised regarding the dispenser light and temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality, Storage space
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm love it! Enough space for keep veggies and fruits. It seemed smaller than really is. I love the screen for listening music, see there my pictures, find recipes, see my calendar, etc. So far, I have been enjoying it a lot. Totally recommend it.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Very spacious and I love that I can play music on it while in the kitchen cooking!
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
We love our HUB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung hub me and my kids literally use it for dinner recipes, watching tv playing music we make family list of things we need in the house we personalized by adding our family pictures would 100% recommend purchasing for your family
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great little fridge for small family of 4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this beauty and we are very happy with it as we all love anything with gadget to use at home. The fridge is not big inside but it suits our small family of 4. The screen of the fridge is useful as it connects to our ring door bell. Since we hv open living and kitchen area, it helps us to see whoever rings the bell. The rest of functions work well for us. We love the fridge and we also have small chess freezer so the size of this fridge doesn't bother us much.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features, Storage space
Rated 5 out of 5 stars
Way Cooler than our Last Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart fridge is cool. Love streaming our vacation photos on it, listening to music, or even watching TV while cooling. Alexa works and everthing. Plenty of space.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this refrigerator smart hub the kids enjoy playing music and we post our pictures videos to add it also has a screen will we can see what's inside great purchase.I am a smart home installer does definitely step my kitchen up we enjoy it so much.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung smart fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung smart fridge combines sleek design with advanced technology. Its Family Hub feature allows seamless grocery management, entertainment, and communication. The spacious interior is well-organized, and temperature control is excellent. However, the touch screen can occasionally lag, and it’s pricey. Ideal for tech-savvy households seeking convenience and style.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Dispenser light, Ice maker
Rated 2 out of 5 stars
It wasn't in 'Excellent Like New' Condition.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have never bought an Open Box item from an outlet store before, but we had to because of this refrigerator's instant availability. That being said, we picked the 'excellent like new' option, assuming it would be as good as new. However, once we brought the open-box refrigerator home, we found out that the water dispenser wasn't working, the light at the dispenser wasn't working, there were several dents on the stainless steel finish, and a shelf in the freezer was missing. That is a whole lot of defects to be categorized under 'excellent' condition. We had to buy the Geek Squad 5-year insurance instead of returning it (which is a huge hassle). The lesson here is DO NOT trust their rating, I doubt they check everything in detail. I will be calling the outlet store to ask for a store credit.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick even though it required removal of the house front door. I prepared the pathway route in advanced. The refrigerator is working great.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features, Overall performance
Rated 4 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features. Cools and freezes very well. Software updates every couple weeks. Some apps don’t perform well. Randomly loses connectivity to the smart things app, must cycle WiFi. Screen sometimes glitches out and must hard reset the tablet.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:FeaturesCons mentioned:Ice maker
Rated 4 out of 5 stars
Plenty of space and cool smart features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it so far especially the smart features. But we are returning since the water dispenser is not working (but ice works!). There’s plenty of space inside
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
We call it the best experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator permission granted! It's the best one with a screen; check it out so you can see how beautiful it is.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My beautiful fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yes, I absolutely love, LOVE my refrigerator. This was the best purchase I’ve actually made. It’s spacious, quiet, and it makes my kitchen pop.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality, Storage space
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator enough space to organize groceries and a pantry. The freezer side has enough space as well. Touch screen and lets you view the inside of the fridge.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
Get this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! Picked two before but this one is a keeper. It has tons of space compared to the fridge with the bottom drawer freezer. Lots of freezer space, I can even put my freezer containers in to store food. The best thing is leaving my kids sweet notes in the morning when I don’t get to see them before I leave for work. This fridge is amazing
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta admit, this fridge caught my attention the second it crossed my path, and I kept saying, I’m gonna get you, week later I purchased it y patiently waited for it to get delivered, I love it, my grandkids are enjoying it as well leaving surprised special notes on the screen, and seeing my sunsets on the screen is what gets me, thanks to BestBuy and staff members, family and I are enjoying our Samsung fridge
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Absolutely buy this fridge!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/5 stars for sure. Not only is the fridge itself working amazing but having all the apps available on it has been extremely handy for the family. Plus the benefit of having spotify streaming while doing chores has been really fun and rhe speakers sound amazing for being on a refrigerator. Plus the "wow" factor always is a bonus too.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious refrigerator, my daughter loves to draw pictures on the screen, looks great in our kitchen and we love the reminders on food expiration dates.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Nice and good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and fix my kitchen and very delivery and set up fast Thanks
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it very good price very spacious i am in love with the fridge.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend

















