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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,483 reviews
  • Rated 5 out of 5 stars

    Very nice refrigerator, our family love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an expansive LG fridge before, and the compressor failed after 6 years, even LG has 10 years warranty on the compressor. But you have to pay almost one thousand dollars for the LG service to come and fix the compressor and we dont know what else that will fail after that. We love the Home Hub on our new Samsung fridge, our grand children love to draw picture on the note, and see their video on the home screen. We are hoping to enjoy the fridge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great has way more room then old one and love the screen for looking up things when I need too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup process was seamless and very efficient. Workers were professional and courteous. Our refrigerator was an excellent choice. Thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini Phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT refrigerator! The thing I love about this refrigerator is that you can watch YouTube on it. It's also like a mini phone because you can do many of the things a phone can do right here on the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the storage capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Bought this after my refrigerator died... Same size but way more storage capacity then my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with the service i received and the product no issues working great and as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It is spacious. Big plus that you can remove the ice container. To use the ice for other things. The quick cool is great especially when going food shopping. All around great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its working like it should. Screen was very simple to set up. Lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since sliced bread!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is in love with this fridge! Some of the features we have been enjoying most about the Smart Hub are the Meal Planner, Grocery List, Smart Recipes and our Family Board! I have never been a fan of the drawer freezers, so this French door design is perfect and so very spacious! I love that I can view inside the fridge while I am out shopping, just to make sure I didn't miss anything. Not to mention, the A+ customer service from Best Buy! The rep that took my order was amazing and helped from start to finish with no question left unanswered. Delivery was quick and painless, the guys had it off the truck an in the house in 15 min. I also have the comfort of knowing Geek Squad will be there to help with any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Jorge Perez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and great service on top of a discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment for the home, spacious, comfortable and fun, with a large smart screen, what I liked the most is that from the outside you can see the inside of the refrigerator without having to open the door I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAUTIFUL!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed! I like the temperature selection for the fridge and freezer, well done! I Love the hub, Thank You Alexa! I play music when we have guests over and in the morning when I'm making my coffee and always being able to look at the weather. I purchased the 3 year warranty and hoping this fridge will be our next pick in the future again. Thank You BestBuy and kudos to Eldifonso, my associate that day. Very knowledgeable and professional! I HIGHLY RECOMMEND THIS ITEM WITH BESTBUY!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    So pretty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this! The only thing I have found is it is very touchy when trying to get ice. You have to have it in a perfect spot for it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. It has a lot of space for storage and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far!! I like everything especially how fast it cools and the big screen

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Smart fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed family friendly features and I got just that.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Beautiful Frigde

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifly design, and comes with plenty of space. You can't beat the prince for a refrigerator that comes with a built in screen and alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fridgie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I like being able to watch TV while cooking right in my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Family hub is great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cools and freezes quickly. Nice features with the family hub screen. Playing music and videos while cooking or cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    I love my fridge and all the special features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge gives me a lot of extra space and I love all the cool features being able to connect to my smart phone to download photos and music and also check the internet for recipes!

    I would recommend this to a friend
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