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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,483 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator Lots of space Alot more space with this side by side

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good refrigerator, almost perfect. Would have given 5 stars except for the water/ice dispenser. Placement doesn't make the outlet for water & ice ideal. When getting ice push your cup all the way to the back. When getting water you have to tilt your cup away from the fridge- so you won't spill water. I also wish there was a light closer to the dispenser as late as night you can't see exactly what you're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung Family Hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Family Hub fridge is AWESOME. It has plenty of storage and bins, bright lighting inside and great color. The Family Hub is the center of this great appliance, there are lots of Apps (Music, Weather, GrubHub, Photos, Bixby etc) included. This fridge will complement any kitchen color scheme. The ICE Maker and Water station are nicely fitted on the left side of the fridge and operates quietly. I am fidning new things out daily and being able to use my Ring app is an added bonus, I can see who's at the front door just by looking at the fridge, HOW COOL IS THAT !

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best Refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room in the compartments. Grocery list feature is great for making my shopping list faster. Like that I am able to see the inside without opening the door. The best extra feature for me is the Pandora app since I love to listen to music while I cook and clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME SPACIOUS STAINLESS STEEL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS REFRIDGERATOR IS AWESOME!! SPACIOUS! ICE MAKER IS VERY NICE! I WOULD RECOMMEND TO EVERYONE I KNOW.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. It gives my kitchen a new look. Every time i looked at it, it gives me a lot joy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator with screen!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and plenty of space, I always use the monitor to check the weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Hub is amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Refrigerator i ever owned family hub is an awesome addition to an already spacious and beautiful refrigerator

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DARTHRAYVEN, I would like to congratulate you on your new Samsung Refrigerator. I am happy to hear you are loving the space in the unit. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so spacious and it looks AMAZING in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    We like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, good space. Screen looks amazing Software still need some work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    more than I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this refrigerator… I deserved it for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great fridge and love the technology package it comes with

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is si spacious that we can move things around and still have space. However, I would take off a half a star because I knew this going in that there wasn't going to be a deli and cheese drawer but I think it wants to have us put in less processed foods...lol. Another reason to take off a half a star is that the crushed ice takes a long time to dispense. My wife liked the other fridge we had was faster and crushed better. I'm not picky about it. Overall, a great product with the technology that it comes with this price is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Rocks Smart Refrigerators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome! It is doing what we had hoped and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can't live without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It connects to my television, helps track my calendar, and plays all of my music love, love the fact that it keeps my shopping list up to date for me so that I don't have to remember on my own-the other day I left my maintenance man a memo list of the chores he needed to complete!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MU Artist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it it adds so much to our kitchen experience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Beautiful and useful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Now we can listen to music and watch videos while cooking. We also have Smart Things setup at home already, so this fridge is a nice add-on to it. In addition, BestBuy delivered it on time, and their delivery crew were super nice and took care of my new refrigerator very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use this refrigerator in multiple ways: it displays pictures, a calendar, the outside temperature, and my Ring camera is connected.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge. Design is really nice, works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! Has some cool features. I was not impressed with delivery.

    I would recommend this to a friend
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