Customer Ratings & Reviews

The refrigerator has worked flawlessly since it was delivered. I like the shopping list, pictures and calendar features with the family hub...very useful. I selected this model over the French door ones since I saw all the bad reports with the ice maker freezing in them. Since the ice maker is in the freezer in the side by side model, I don't expect to see the same problems. Price is a bit high, same fridge without the family hub about $800 less.

The refrigerator is awesome! It is doing what we had hoped and love it.

Really beautiful and functional as described. fun to also have a wifi connected fridge

Excellent love love the refrigerator waking uo to the sound of music. The two gentlemen that came to set it up Mateos and his coworker excellence

Great fridge. Ice maker works maybe not as fast as Im accustomed to. This model makes one tray of ice every 90 minutes unless power freeze is on then its every 60. Definitely an improvement over the first smart fridge samsung released.

We had frigidaire French door and it had a stain in the back not anymore working. We purchased this item to fit the old fridge place. I must admit I like it very much. The interface sometimes is confusing but when you get use to it, then it won’t be an issue. Works perfectly so far.

Not only is it very presentable, but it’s pushing strong without any problems for almost two years. The smart capabilities are useful but more of you have a Samsung phone (I have an iPhone)

We love it it adds so much to our kitchen experience!!!

Excellent refrigerator and works great. Design is awesome

We absolutely love this refrigerator. We have never had to buy a refrigerator in the past until this purchase. We took the time, did some research, looked at reviews and everything pointed us to this fridge and we couldn't be happier with it. It is very spacious, sleek and the best feature is the touchscreen, which plays music, hooks up to our Ring app, grocery list, camera, etc... We highly recommend this Samsung Refrigerator.

Very nice fridge, a lot of fun. Like the design. Cons: Icemaker doesn't work properly.

If you use Amazon Alexa in any capacity - do it elsewhere or do not buy this fridge. Hardware wise, the refrigerator is good - but so are a lot of fridges. We bought this for the screen and Amazon Alexa capability. However, I have to restart the operating system via settings up to 2 or 3 times A DAY because the software just stops working. We have had this fridge for several years now and I 100% wish I would have bought something else. Samsung is phenomenal with hardware but they just can never seem to get software right. I can't even get it to pair correctly with SmartThings and my Galaxy S22 Ultra. Again, great fridge - just save yourself the money and buy one without the screen and software or don't buy Samsung.

I loved that's beautiful, whit lot space, only i have one problem The Lady Andrea, she cancel my guarantee an aI want my 2 years guarantee.

Love my new fridge. Easy to install. Eazy to adjust temperature. And my children enjoys the touch screen on the fridge.

All Excellent!!!! We are very happy with my purchase!

Aesthetically appealing in my kitchen!!!! Love the family hub!! My experience with purchasing at Best Buy was great per the usual. We chose to pick up at the Best Buy warehouse in Ontario.

Family size, nice, well designed , good quality…..

The tablet sometimes needs to be reset and I am having problems setting up the Family Hub, but I think it is user error! Very happy with our purchase though and the fuctions of the fridge/freezer

Love the capacity. The freezer was more spacious than anticipated. Cools really well. I also love the alert when the door is left open. Only complaint (if I’d even call it that) is that the software isn’t super user friendly. We had issues setting up multiple accounts and other random small things. I think since I’m used to apple products, it created a little of that frustration. I’m still glad I bought the “techie” fridge. It’s fun to use and convenient! I would recommend it to a friend.

Not only looks amazing in the kitchen, it works amazingly well. It's a great addition to the kitchen either to watch TV, keep in mind activities we're going to do and even listening to our best songs via Alexa. Highly recommend this fridge!