Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,483 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this fridge for about 2 months. Its operating well. Fits well in the space. Installers did a nice job with delivery and set-up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not only is it very presentable, but it’s pushing strong without any problems for almost two years. The smart capabilities are useful but more of you have a Samsung phone (I have an iPhone)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fridge. Ice maker works maybe not as fast as Im accustomed to. This model makes one tray of ice every 90 minutes unless power freeze is on then its every 60. Definitely an improvement over the first smart fridge samsung released.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had frigidaire French door and it had a stain in the back not anymore working. We purchased this item to fit the old fridge place. I must admit I like it very much. The interface sometimes is confusing but when you get use to it, then it won’t be an issue. Works perfectly so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Aesthetically appealing in my kitchen!!!! Love the family hub!! My experience with purchasing at Best Buy was great per the usual. We chose to pick up at the Best Buy warehouse in Ontario.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tablet sometimes needs to be reset and I am having problems setting up the Family Hub, but I think it is user error!
Very happy with our purchase though and the fuctions of the fridge/freezer
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator has worked flawlessly since it was delivered. I like the shopping list, pictures and calendar features with the family hub...very useful. I selected this model over the French door ones since I saw all the bad reports with the ice maker freezing in them. Since the ice maker is in the freezer in the side by side model, I don't expect to see the same problems. Price is a bit high, same fridge without the family hub about $800 less.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the fridge is a great option the only issues that i have would be the lack of more shelving for the fridge side and no light for the water/ ice dispenser, but that can be worked around.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this smart fridge. Features are really cool. It’s like having a mini tv in your kitchen. Fridge itself is very spacious and functional. Definitely recommend 10/10
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you use Amazon Alexa in any capacity - do it elsewhere or do not buy this fridge. Hardware wise, the refrigerator is good - but so are a lot of fridges. We bought this for the screen and Amazon Alexa capability. However, I have to restart the operating system via settings up to 2 or 3 times A DAY because the software just stops working. We have had this fridge for several years now and I 100% wish I would have bought something else. Samsung is phenomenal with hardware but they just can never seem to get software right. I can't even get it to pair correctly with SmartThings and my Galaxy S22 Ultra.
Again, great fridge - just save yourself the money and buy one without the screen and software or don't buy Samsung.
We want you to use your fridge as conveniently as possible, Marcus.
Please visit this link to show you how to set up your fridge with Amazon Alexa. Kindly hover down, click "Talk with Alexa on Family Hub," and fully watch the embedded video for more details.
Talk to your Samsung Family Hub with voice assistance: https://www.samsung.com/us/support/answer/ANS00062803/
Should you require further assistance, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this refrigerater! It was really a n amazing buy! It does so much! I can actually see inside the refrig when I go to the store! It keeps items fresh!