Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Touch Screen Side-by-Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this refrigerator. We have never had to buy a refrigerator in the past until this purchase. We took the time, did some research, looked at reviews and everything pointed us to this fridge and we couldn't be happier with it. It is very spacious, sleek and the best feature is the touchscreen, which plays music, hooks up to our Ring app, grocery list, camera, etc... We highly recommend this Samsung Refrigerator.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Bishop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. My wife loves that she can place the grandkids photos on the screen and post upcoming events. She loves the color. The cost was competitive with other models. This was a new purchase for us. We replaced an older model.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:DesignCons mentioned:Ice maker
Rated 4 out of 5 stars
Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, a lot of fun. Like the design. Cons: Icemaker doesn't work properly.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
New Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new refrigerator has the same size on the outside as the old refrigerator, but the new refrigerator has more usable space than the old Samsung.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Loving my Family Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly enjoyed my purchase. It is working out well for my family size. My granddaughter just loves the screen. She often goes and leaves me recorded messages when she comes over this refrigerator is extremely functional.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge delivers. not only has an amazing screen and speakers. the easy-to-use system makes it even better. never thought i would be asking my fridge to play music
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Fridge is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great. We all enjoy it as a family! It cools great and does what a refrigerator is supposed to do while having a screen, that makes the experience even better. However, the delivery service from Best Buy was not good. Initially, they had not explained to us the details of how the installation worked and it was a very messy and confusing process. In the end they tried to charge us for the times the delivery people would come when the issues were not our fault after they had told us free of charge. Therefore, I simply installed it myself. The issue overall is that their delivery system is very unorganized and if I would have know it was going to be messy I would have just installed it myself the first time.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the refrigerator delivery process.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Samsung Junkie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! My only complaint would be that the “cubed ice” bottom comes out as partially crushed and partially cubed. The crushed ice shoots everywhere. Love ALL of the features on the smart hub— too many to name!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Samsung Smart Hub 26.7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Ive had the refrigerator for 1 month. Everything works perfectly. The water filtration provides clean tasting water, and the features are awesome.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Quality fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity. The freezer was more spacious than anticipated. Cools really well. I also love the alert when the door is left open. Only complaint (if I’d even call it that) is that the software isn’t super user friendly. We had issues setting up multiple accounts and other random small things. I think since I’m used to apple products, it created a little of that frustration. I’m still glad I bought the “techie” fridge. It’s fun to use and convenient! I would recommend it to a friend.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Features
Rated 5 out of 5 stars
My new refrigerator…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It has a sleek design and has many desirable features.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator! Best purchase i made.. recommend
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Honest Review From A First Buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart fridge so much! It’s my first smart fridge and I absolutely love it! I can listen to music whilst cooking and it is great for a music lover!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features, Screen quality
Rated 5 out of 5 stars
Great smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge and all the features. Worth the extra for the screen and inside camera
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Get this fridge. You won't regret it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the fridge is just perfect. Can't say how happy we are with the purchase. The delivery people went above and beyond to make everything work perfectly.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great features, price, delivery, and setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome service from the beginning. great features and price. super fast, professional, and easy delivery and setup. A+++++ all around!!!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Happy Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves the family hub it’s keeps our family more organized. It has Pandora , your tube and more.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Title: My Family's Tech-Friendly Kitchen Companion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung Smart Hub refrigerator has revolutionized our family's kitchen experience, seamlessly blending technology and practicality. With its intuitive touchscreen display and convenient app, we stay organized, entertained, and connected like never before. This fridge has truly become the heart of our home, making meal planning a breeze and bringing a touch of fun to our daily routine. If you're looking to enhance your family life with a tech-savvy kitchen companion, the Samsung Smart Hub refrigerator is an excellent choice that will quickly become an essential part of your household.
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. I wish the freezer had a bottom pocket or they had the option for someone to pay for that. But overall, it is beautiful and working great!
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great customer service. Price was cheaper then competitors
This review is from Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend


















