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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,483 reviews
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    My new refrigerator…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It has a sleek design and has many desirable features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious fridge with lots of cool abilities!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung smart refrigerator. It works great. I have to get my waterline installed thou. So far so good the computer on the fridge is amazing I can listen to music, watch the news, do some shopping online, order grocery online,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Singing Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this new Refrigerator. Listening soft music while cooking or just for for fun, it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to th future in appliances!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance!! Very contemporary with wifi capability and connection to Alexa. Lots of functions available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we have owned!! We love that we can look on our app while shopping and see what we need. The men who delivered our fridge were the best as well. Definitely recommended this fridge to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Features, Screen quality

    Rated 5 out of 5 stars

    Great smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and all the features. Worth the extra for the screen and inside camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Family Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoyed my purchase. It is working out well for my family size. My granddaughter just loves the screen. She often goes and leaves me recorded messages when she comes over this refrigerator is extremely functional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not a Samsung Fan, but I love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed learning about this fridge thus far. I still have a lot more to learn. It was definitely worth the price I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was fantastic I would definitely recommend it to anyone looking to buy a fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator with Smart Touch Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features on the refrigerator. Being able to see what is in your fridge from the supermarket is unreal. Plenty of space and easy to use smart touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fridge is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. We all enjoy it as a family! It cools great and does what a refrigerator is supposed to do while having a screen, that makes the experience even better. However, the delivery service from Best Buy was not good. Initially, they had not explained to us the details of how the installation worked and it was a very messy and confusing process. In the end they tried to charge us for the times the delivery people would come when the issues were not our fault after they had told us free of charge. Therefore, I simply installed it myself. The issue overall is that their delivery system is very unorganized and if I would have know it was going to be messy I would have just installed it myself the first time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your experience with the refrigerator delivery process.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung Junkie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! My only complaint would be that the “cubed ice” bottom comes out as partially crushed and partially cubed. The crushed ice shoots everywhere. Love ALL of the features on the smart hub— too many to name!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is really amazing. It practically can talk to you and u can keep up with news while you are cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It’s spacious, works great, and is tech friendly. I highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full size . Lots of storage space. Ice maker a little small but seems to do ok

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge delivers. not only has an amazing screen and speakers. the easy-to-use system makes it even better. never thought i would be asking my fridge to play music

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    New Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator has the same size on the outside as the old refrigerator, but the new refrigerator has more usable space than the old Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung Smart Hub 26.7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive had the refrigerator for 1 month. Everything works perfectly. The water filtration provides clean tasting water, and the features are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great choice. It work as it should. Im really enjoying it Lots of space and very convenient

    I would recommend this to a friend
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