Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,483 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps. Very easy to use all the amazing features. Would HIGHLY RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge spacious and classy I have before the French scores, but this fridge is more. Space has a style and very, very nice. I got a lot of compliment from family members

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fridge worth your money. It’s sleek and modern. Also, the smart hub really creates a whole new experience while you’re spending time in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Family

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the family hub it’s keeps our family more organized. It has Pandora , your tube and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fridge and it has nice looks and has enough space to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is super spacious and looks fabulous in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Best Buy. Really lives up to its name .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it, you’ll love it too

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, it’s beautiful and very efficient too plus I got it at a great price from the outlet with little not so visible dents on the side

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product .love it so much. The good thing about the product is that it keeps things cooler and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart hub is gimmicky at best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart hub has very limited functionality, its not at all like a full android tablet, the fridge it self it great super cold!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really wanted this fridge to complete our kitchen makeover and it took months of searching to find it for her. I like it for the space and the ease to organize it. The kids enjoy using the screen to draw and color with and leave little notes for the family. Overall, it was worth the wait and searching!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator! Best purchase i made.. recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome family smart hub refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy worked fast on getting me my fridge the next day as they knew my old one was no longer working. The delivery team was clean and professional. Overall the smart hub features have been convenient for the entire family. My wife and I prefer the double door vs French doors. It provides a lot more space for both freezer and fridge areas.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Happy to own it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge but the inside camera only sees 2 shelves and the ice dispenser is so slowwwww when it dumps ice into my mug. I do love the screen with its built in subwoofer, but I should be able to down more apps

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the features of this refrigerator. The white board for notes and the camera to see into the fridge. Meal planning assistance. So many things to love. It also has decent storage space in the refrigerator and freezer. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Perfect for my home.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a new refrigerator and I love it! I can watch some of my favorite tv shows while cooking and cleaning or turn on cartoons to entertain the kids while fixing dinner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a few months since we bought our fridge, everything works perfect. We enjoy the touch screen with speakers, great for entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good fridge poor water design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design for storage but the ice/water dispenser is not. The water hose is to the front of the ice despenser and when filling a glass, it does not line up with a standard drinking glass spilling water all over the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy and satisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Touch Screen Unit from Samsung. All other 2 units are still working perfectly fine by the way. I am happy with the side-by-side layout, first time. Stores a ton, looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best, it has everything at your fingertips and very roomy. It was easy to setup and install

    I would recommend this to a friend
Sponsored