Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1495 reviews
(1,495 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product highly for its overall performance, with many appreciating its smart features, screen quality, and ample storage space. Its design, perfect size, and connectivity also receive positive feedback. However, some customers have reported issues with the ice maker. Additionally, concerns have been raised regarding the dispenser light and temperature control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the fridge for 2 months. It works well. The are a lot of great features of the smart screen. The ice maker can be a bit finicky sometimes and seems like it takes longer than you'd expect to fill the bucket. Other than that we are happy with our purchase.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
So glad we purchased it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love it. I play Spotify on it when I’m cooking. Kids play games and draw pictures. You can also connect your ring doorbell camera. We also have family pictures as a screen saver. Very spacious, beautiful design and easy navigation on the touch screen. Great addition to our kitchen.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Samsung Refrigerator with screen!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves it. My daughter says it is beautiful and hi-tech. We love the screen functions where you can even organize the expiration dates of the products you put in. There is even a camera where you can check inside which probably can help you save electricity instead of opening it all the time. Everything works very well as described and is very spacious. The ice-maker works perfectly. Overall, we are very satisfied with our purchase and highly recommend it.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features, Overall performance
Rated 5 out of 5 stars
Samsung Smart fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung smart fridge! It was on back order for 3 months but worth the wait. It was easy to set up the screen and app for phone. The features are cool.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Enjoying my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i’ve had this refrigerator for about a month now. It works great. The space is perfect. The sound quality is amazing. I did read the reviews regarding not having a light at the water dispenser. The touchscreen lights up when you walk by there’s plenty of light for the water dispenser.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
V good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this place. There's a lot of space. It also looks very good. It has a big screen. We loved it
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
THE BEST PUCHASE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I AM IN LOVE WITH MY REFRIGERATOR, IT HAS PERFECT STORAGE, THE FREEZER SPACE IS TOO CONVENIENT TO ORGANIZE AND THE BEST OF ALL IS THE SCREEN, I CAN MAKE MY NOTES FOR THE WEEK, I CAN SEE MY CALENDAR AND IT ALSO HAS AN EXCELLENT SPEAKER TO LISTEN TO MY MUSIC
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Recommend this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We looked a million models. And I am Very happy with purchase we got a great deal for the money.. Love the monitor, fridge is very roomy . Installation was great
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first fridge and I just adore it. I have only had it for a month but It looks great in my kitchen. The technology is great. I love Alexa and the option to shop with Amazon for groceries on the fridge. I have adequate space in the main fridge for a family of 4 with moderate appetites. The freezer space is enough for a family of 4 who eat out 2 to 3 times a week.Crushed vs cubed ice option a plus.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever I recommended to anyoneu wouldn’t regret
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say it is worth every penny this fridge it’s so fancy and it has a ton of space and we like the touchscreen tablet we love it
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung computer refrigerator. The refrigerator is wonderful I can set up my ring security to the refrigerator screen, listen to music, the kids draw on the screen, or write a message and see inside without opening the door. All by setting up the Samsung app to your phone.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I expected. Plenty of space for groceries. Love the camera feature.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
My experience with Samsung and BestBuy the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked my purchase, I love the Samsung brand and I also really liked the insurance they gave my Samsung refrigerator, and best of all that it was in my Favorite BestBuy store.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 3 out of 5 stars
Customer service on the phone was not so great....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge and the home service and in person agent was great but not the phone rep. We were able to have it delivered in a fast and timely manner. The only downfall was it was missing one of the freezer drawers which was a bit odd. Then when I called Best Buy they told me I had to call Samsung and get if figured out with them it wasn’t there problem basically. Samsung customer service was great! They got it delivered to me within 3 days. Best Buy customer service was terrible and could care less about my problem. If it wasn’t for that then I would give a higher rating. I absolutely love my fridge now that I have all the parts for it. The touch screen is amazing because I can listen to music while my little one watches his shows. If you have a family I highly recommend this fridge. The only downfall is the water/ice feature. You have to make sure your cup isn’t all the way to the back or the water will not go into your cup or get a big enough cup that has a big enough rim that reaches that far.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Great tech fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! It is nice looking and I have been wanting one of these since they came out. Can make shopping lists and view it on my phone. Can see inside the fridge when I'm at the store, can listen to music right on the fridge, leave notes for other family members, set times, view the weather, have a recipe that is on my Samsung phone show on the screen so I dont have to keep waking my phone up to view it. The only issue i have with it is the ice maker. Its is kinda slow on making ice. With a family of 3, we run out pretty quick and it's not even summer.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this appliance for a bout a month so far so good. hook up was pretty easy
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Just go ahead, buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our fridge! Go ahead and just purchase it! You won’t be let down
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been my life savior helping me with a refrigerator under a finance program. Best company out there thank you
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful refrigerator and very big inside. Fringer prints just wipe off, so easy to keep clean unless you have small children. The only thing I doesn't like is that it produces ice slow and run out quick. Also I can't find games for my grandkids but I'm sure they will figure it out. I love it. Has too many features to list. It took us almost 30 minutes to get it started. Read the manual!!
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend

















