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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,483 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    We love pur fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge, we have enough space and i like the little tune you get when you keep the door open for too long, a little reminder to close the fridge door

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything i was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It checks off everything i wanted in a fridge I would highly recommend for anyone looking to purchase a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and convenient for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for the whole family I can easily check the app to see if I need milk or juice or other things I normally forget when running to store for odds and ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Review Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator, plenty of space. I love built in camera to see inside without openeng doors. Great Buy at Best Buy...

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome fridge, entertaining and love it. VEry spacious, lots of features, can see inside fridge with doors closed, leave notes, talk to alexa

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    my fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridge very stylish, samsung is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. It keeps things cold and frozen. It was easy to install. The tablet is what brought me in. Thought it would be a gimic at first. But puting the family calendar on it along with writing notes with the white board. Quickly becoming a key part of our daily lives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overall quality and very well designed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazed by the quality of the refrigerator as well it is designed for maximizing available space. Samsung smart Connect is an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love samsung product and this fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this fridge with family hub i start using and i love this fidge day by day i have samsung product all over at my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first samsung refrigerator and we like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We`ve tried every style of refrigerator and this is also our first side by side with the Family Hub touch screen.We love the shopping list on the hub app connection with the phone .It takes getting used to but it`s a neat feature ,and the family photos displayed on the front screen are always the center of attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My choice is Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed the refrigerator and best buy offered us good deal, my family and I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super........... super..... ........ best..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bishop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. My wife loves that she can place the grandkids photos on the screen and post upcoming events. She loves the color. The cost was competitive with other models. This was a new purchase for us. We replaced an older model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! We have had it for about 2 months now. Didn't realize how much I needed a giant tablet on my fridge until now. As a fridge alone it's a really strong product. Super spacious and brightly lit. I have 7 people living in my house so fridge space is important. I got it just in time to stock up for self quarantine. The freezer is great and large. The door can store full size wine bottles and gallons of milk! Everything is nicely cooled fast throughout the entire fridge. The back is slightly colder than the door area. The ice maker is a bit slow but the ice bay holds a lot of ice. The water taste fine and the filter is easy to access. Some complain about there being no water catch under the ice/ water dispenser. So far this has not been a problem at all. I actual prefer this as it is easy to clean and never gets too nasty. As for the tech. We all have tablets and smart phones and laptops so my wife thought it was overkill. Now she loves it! My kids love creating art on it. We have our Google calendar synced to it, the weather is always right there, the speaker is good for playing music while you cook. There is a great app for recipes. It's also fun to leave notes on it as well. I've used Bixby more on my fridge than I ever have on my phone. The kids ask it questions all the time. There's a full web browser and you can easily watch YouTube or check your email. You can also easily mirror your phone screen to it as well. I've used this to watch Netflix's while I cook. Overall so far we absolutely love this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and loved the ability to have recipes easily accessible on the fridge which is so convenient with baking and cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have no complains on my refrigerator plus the music and display is nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge,and the tablet is so nice. Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this for 2 years. Finally purchased and i love it even more. No more leaving door open. No more expired foods. I can see my mom's picture everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't a planned purchase and I couldn't be without a fridge for over a month. This refrigerator was available under a week and was equivalent in size to the onen we replaced. No issues at all with it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Reddawn,

      Thank you very much for your feedback on one of our products.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Fridge with a smart screen, Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much more than just a refrigerator. I've always wanted a TV in my kitchen, but I didn't have an ideal place to put one. Problem solved!

    I would recommend this to a friend
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