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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1493 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have reported issues with the ice maker and the dispenser light. There are also a few complaints about the temperature control, with some users experiencing food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,493 reviews
  • Rated 5 out of 5 stars

    A Superb Refrigerator and Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a Superb Refrigerator and Freezer, we can upload picture to it remotely, and view the content on an app, couldn't be more happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Touch-Screen does not disappoint!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge Touch-Screen options do not disappoint! Love the app options and even the share screen options. If I added anything to the fridge it would be a meat drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brain of the home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. This is my 3rd refrigerator in the last few years. This one is the best. My kitchen is not only the heart of the home, but it is also the brain. I control my music, ring device, lights, and shopping from my refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome/ only con I would say is the refrigerator speaker could be better quality. But overall very satisfy with this item, it has plenty of space,

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Super Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, exactly what I needed and the touch screen is super fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen with all the apps. Love hearing music from the fridge and being able to have a calendar is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It works for our family! We can put the calendar up on the tablet to always see what's cing up next and the kids love putting new photos on every day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bishop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. My wife loves that she can place the grandkids photos on the screen and post upcoming events. She loves the color. The cost was competitive with other models. This was a new purchase for us. We replaced an older model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Refrigerator Touch Screen Family Excelent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice ref but not spacious enough. like the touch screen family hub anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge good. It was scratched, but they never contacted me back other than that it’s easy to use..

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we’ve had. You can use Alexa to listen to music and control your devices snd you can watch tv with samsung tv plus. We love the screen on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, exactly what I need and so much more. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps. Very easy to use all the amazing features. Would HIGHLY RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung!! I received it last month but I still haven’t used all of the functions on it yet but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this refrigerator for 2 years with no issues, cooking listening to music and watching youtube is mostly what I like to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about 3 weeks. Everything was good but then ice maker stopped working. Samsung came out and now have to wait for a part. So good but not great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great smart fridge especially if you have ecosyste

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. The ice maker goes on every time there is a Wi-Fi disconnect and that’s a bit annoying. The App Store does not have YouTube app and that’s a bummer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly. Had some dings when it got delivered but the guy helped us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this for 2 years. Finally purchased and i love it even more. No more leaving door open. No more expired foods. I can see my mom's picture everyday.

    I would recommend this to a friend