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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,454 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge with a lot of space and the huge screen is awesome a lot of apps definitely a great buy and great product

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Fridge/Freezer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, great layout inside. FamilyHub is a nice touch, still getting to grips with what we can do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Great assistance with everything .

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we’ve had. You can use Alexa to listen to music and control your devices snd you can watch tv with samsung tv plus. We love the screen on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Definitely worth the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool fridge - pun intended! Love all the features and being able to jam to music or watch tv while cooking is definitely a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works really well. Very spacious and BestBuy’s installation team was really helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality easy to use quality design looking good has good features

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts, poor design in places.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freeze is missing a shelf. I called customer service and they sent the wrong shelf. I called again and they sent me two additional shelfs. All three were incorrect. The design is not modular at all. (Can’t move shelf’s up or down). The water dispenser has no light. And it is placed in an odd place and I’ve made serval messes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Frigde

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen on the fridge door, my grandkids love it to!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my purchase, I bought it for my mother on mother's day so and she was very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin frige, perfect for any family and of course best seller for this product is best buy .Thank you for your excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is much better the more I learn howto

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The inside lighting and front gallery is awesome. It can even order my items for delivery. So many pluses. No negative. It’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality refrigerator! Enjoy the the screen that helps me schedule with the calendar feature.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Never had a better fridge in my life kids even having a blast with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection in a fridge.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The size is perfect for us and the family hub is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever I'm so happy with my new fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,fits my family needs very well. I was very sceptical at first on a new product but it exceeded all my wants and needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge made an excellent gift would recommend if anyone is looking to make a fridge purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung fridge with family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Love seeing the news or a movie while cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got an amazing deal on this fridge on black friday! We are very happy to have it!

    I would recommend this to a friend