Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
EXCELLENT TEEEEE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ohhhhh lala ""GOOD STUFF ""that my answer very excited
I would recommend this to a friend - Cons mentioned:Ice maker
Don't do it. Run away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Ice maker I have every owned. Don't do it. All it does is plug up. Freezes and won't let the cubes out. Builds up and you have to remove the bin to free it up. Then when you do that, it's ice all over the floor. On cubes it grinds up the ice as well. Worse piece of sh#$ ice maker that I have ever owned. Hey im 71 and have owned many fridges and ice makers. This one sukks a big one. Don't do it. I've actuall gotten to the point of getting a seperate ice maker. Never, ever again. Fridge doesn't have moveable shelves. 64oz bottles won't fit on a shelf. I ended up buying plastic bins for the freezer to hold things. If I could I would trash it. Don't do it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobertP, we understand the importance of a reliable fridge. Let's get the help you need.
We recommend checking this link below to help you diagnose why your ice maker freezes. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice
Here is a link for tips and tricks on maximizing your fridge space. Please click on the embedded word.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147929758) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Features
Lets gather around the Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the fridge has never been so exciting. Listening to music, or watching a show while in the kitchen.
I would recommend this to a friend - Pros mentioned:Features
Awesome Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart hub feature is awesome.. Can watch movies, listen to movies, look up recipes + more. Would recommend to anyone on the fence..
I would recommend this to a friend - Pros mentioned:Overall performance
Great!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent device, works amazing my family it's super happy
I would recommend this to a friend - Pros mentioned:Features
Samsung Smart Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator it’s wonderful it’s like a kid having a new toy I love all the features
I would recommend this to a friend - Pros mentioned:Screen quality
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge with a lot of space and the huge screen is awesome a lot of apps definitely a great buy and great product
I would recommend this to a friend - Pros mentioned:Features
Definitely worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool fridge - pun intended! Love all the features and being able to jam to music or watch tv while cooking is definitely a plus.
I would recommend this to a friend Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.. Very High Tech and modern.. Excellent for the price as well
I would recommend this to a friend- Pros mentioned:Storage space
Great Fridge/Freezer !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space, great layout inside. FamilyHub is a nice touch, still getting to grips with what we can do with it.
I would recommend this to a friend - Pros mentioned:Overall performance
It works
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to & keeps things cold.
I would recommend this to a friend Refrigerator is much better the more I learn howto
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The inside lighting and front gallery is awesome. It can even order my items for delivery. So many pluses. No negative. It’s awesome.
I would recommend this to a friend- Pros mentioned:Features
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the style. Looks cool.i like all the features the refrigerator has.
I would recommend this to a friend - Pros mentioned:Storage space
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space and style of the refridgerator my first and best fridge i have ever purchased
I would recommend this to a friend - Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazin frige, perfect for any family and of course best seller for this product is best buy .Thank you for your excellent service.
I would recommend this to a friend - Pros mentioned:Features
Great fun features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious with a lot of great features I love, I can add photos, keep calendar, leave written and audio messages, surf the net, find great recipes, create grocery lists, get morning news briefs, and more.
I would recommend this to a friend - Cons mentioned:Ice maker
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice makers seems to struggle with making enough ice. Didn’t want to have to buy a separate kitchen appliance to make ice but I’m going to have to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about this experience. Let's elevate the ice maker's ability to produce ice, BrandonC.
To help boost the ice maker's efficiency, kindly browse this guide and perform its troubleshooting steps. There are hyperlinks included; kindly visit them.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148931446, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung Refrigerador
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works really well. Very spacious and BestBuy’s installation team was really helpful!
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge would recommend getting it. Was worth the purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Best purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how efficient and beautiful it looks. It looks so clean and elegant
I would recommend this to a friend
