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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1493 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have reported issues with the ice maker and the dispenser light. There are also a few complaints about the temperature control, with some users experiencing food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,493 reviews
  • Rated 5 out of 5 stars

    SO IN LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge so much, it has become a focal point for our family, we all use it daily. Reviews say not enough light but I think it’s bright enough, also surprisingly very spacious for a side by side fridge, deep shelves

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,fits my family needs very well. I was very sceptical at first on a new product but it exceeded all my wants and needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space and style of the refridgerator my first and best fridge i have ever purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fridge and it has nice looks and has enough space to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My choice is Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed the refrigerator and best buy offered us good deal, my family and I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent device, works amazing my family it's super happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT TEEEEE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohhhhh lala ""GOOD STUFF ""that my answer very excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. Very High Tech and modern.. Excellent for the price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works really well. Very spacious and BestBuy’s installation team was really helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style. Looks cool.i like all the features the refrigerator has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has more than enough room. The added screen for apps and calendar is an awesome addition for added convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Smart fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been a great buy. Easy to interact , lot of space and the user interface with the smart screen is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality refrigerator! Enjoy the the screen that helps me schedule with the calendar feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how efficient and beautiful it looks. It looks so clean and elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have no complains on my refrigerator plus the music and display is nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge would recommend getting it. Was worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator a lot. Our old fridge had the freezer on the bottom. This new one makes it easier to see what we have in the freezer. Also the screen on the front has a lot of options we can use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, lots of space looks good, no adjustable shelfs thou which would of been good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge made an excellent gift would recommend if anyone is looking to make a fridge purchase

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Don't do it. Run away

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Ice maker I have every owned. Don't do it. All it does is plug up. Freezes and won't let the cubes out. Builds up and you have to remove the bin to free it up. Then when you do that, it's ice all over the floor. On cubes it grinds up the ice as well. Worse piece of sh#$ ice maker that I have ever owned. Hey im 71 and have owned many fridges and ice makers. This one sukks a big one. Don't do it. I've actuall gotten to the point of getting a seperate ice maker. Never, ever again. Fridge doesn't have moveable shelves. 64oz bottles won't fit on a shelf. I ended up buying plastic bins for the freezer to hold things. If I could I would trash it. Don't do it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertP, we understand the importance of a reliable fridge. Let's get the help you need.

      We recommend checking this link below to help you diagnose why your ice maker freezes. Please click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Here is a link for tips and tricks on maximizing your fridge space. Please click on the embedded word.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147929758) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung