Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,fits my family needs very well. I was very sceptical at first on a new product but it exceeded all my wants and needs.
I would recommend this to a friend As a fridge it keeps items cold..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my food at a cool temp. I’ve only had it for a month so how it’s works after a year.. I’ll post another review.. the door apps are so-so. It’s what you make of it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Reference Number: 1144616375
Have a great day.
Melardo
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality refrigerator! Enjoy the the screen that helps me schedule with the calendar feature.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service! Great assistance with everything .
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Smart fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been a great buy. Easy to interact , lot of space and the user interface with the smart screen is cool
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge made an excellent gift would recommend if anyone is looking to make a fridge purchase
I would recommend this to a friend - Pros mentioned:Features
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality easy to use quality design looking good has good features
I would recommend this to a friend Lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is surprisingly large. There shelves are a lot deeper than they look allowing for a large pizza box to fit.
I would recommend this to a friendSO IN LOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge so much, it has become a focal point for our family, we all use it daily. Reviews say not enough light but I think it’s bright enough, also surprisingly very spacious for a side by side fridge, deep shelves
I would recommend this to a friend- Cons mentioned:Ice maker
Terrible Experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator on June 3rd 2023 and by 8/15/2024 the refrigerator stopped making ice and continued to say the freezer and refrigerator temperature is reading unusually high, all of my food spoiled and had to throw it away, i researched trouble shooting videos and found one that showed me how to force thaw it through the engineer mode, that seemed to work and the refrigerator was back to normal that is until January of 2025 where it stopped cooling completely had to get a technician to come over and diagnose it, he came to the conclusion it had a faulty control board, ordered me a new one and installed it, that fixed the problem until 6/5/2025 where once again it stopped making ice and stopped cooling!!! I have the warranty from thw repairs done the last time and once again the technician determine the comtrol board went bad on it. This has been by far the worse refrigerator i have evwr owned no more samsung producta for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about your fridge, which keeps failing on you, Prime. We would like to have a direct conversation with you to hear about your overall impressions of this experience, review your options, and address any other concerns you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149908133, to help our team locate your information when you message us.
Have a great day.
-John
- Pros mentioned:Screen quality
Frigde
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the screen on the fridge door, my grandkids love it to!!
I would recommend this to a friend - Pros mentioned:Features
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Never had a better fridge in my life kids even having a blast with it
I would recommend this to a friend - Pros mentioned:Design
The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely a brand that I recommend in terms of quality and of course it is beautiful!!
I would recommend this to a friend We love our new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got an amazing deal on this fridge on black friday! We are very happy to have it!
I would recommend this to a friendPerfection in a fridge.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! The size is perfect for us and the family hub is great.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with the refrigerator! I love all the features, how well it works, and how easy it was to set it up!
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart fridge the alexa in it goes off randomly some times but super nice overall
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung fridge with family hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Love seeing the news or a movie while cooking.
I would recommend this to a friend The necessary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product excellent quality and great price
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awsome, i really recommend it to anyone who is looking to purchase a new one.
I would recommend this to a friend
