Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Samsung smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever I'm so happy with my new fridge
I would recommend this to a friend - Pros mentioned:Features
VERY HAPPY CUSTOMER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY REFRIGERATOR, CAN LISTEN TO MUSIC, LISTEN TO THE TV WHILE COOKING AND WORKS PERFECTLY FINE. THANK YOU BEST BUY.
I would recommend this to a friend - Pros mentioned:Features
Everything I thought it would be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is everything I thought it would be looks wonderful in love all of the features.
I would recommend this to a friend - Pros mentioned:Screen quality
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room and the front screen is cool. My wife loves listening to music from it
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Fridge! Amazing Fridge! Amazing Fridge! Amazing Fridge! Amazing Fridge! Amazing Fridge!
I would recommend this to a friend - Pros mentioned:Overall performance
The freeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items I bought was excellent for the price.I love it working good for the price
I would recommend this to a friend - Pros mentioned:Overall performance
Return/exchange
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually was a return/exchange because the original product didn’t function correctly. Now all is good and we do not internet for it to work
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig for families! You can leave/post notes to each other, upload funny pictures of the family, watch YouTube, listen to music while cooking, check what’s in your frig from the store with the onboard camera.
I would recommend this to a friend- Pros mentioned:Features
Fantastic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and great features for the modern home. Love it!
I would recommend this to a friend Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, it’s perfect in every way I needed. My kids, loved the features of the screen, It’s an addition to our Samsung famiy hub.
I would recommend this to a friend- Pros mentioned:Screen quality
Best fridge ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. The screen has amazing tools and would recommend it to anyone. Best thing ever created
I would recommend this to a friend Looking at the family pics
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice frig. Love the screen. I little hard for Flt his old man to figure it out but worth it. Fun putting the family pics on it. Very clear screen.
I would recommend this to a friend- Pros mentioned:Screen quality
Loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious loud speaker clear picture on screen
I would recommend this to a friend Best Buy Review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really satisfied with the Best Buy service. I will buy again from them in the future they never failed me in their customer service is top-notch
I would recommend this to a friend- Pros mentioned:Design
Smart fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge,looks sleek and does what fridge/ freezer do(,but wait!)It also comes with a 21" tablet on the front of the fridge.
I would recommend this to a friend - Cons mentioned:Ice maker
Ice maker is slow and enough for 3 people
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice and spacious the only thing I do not like is the icemaker it takes a long time To make ice and it’s enough for maybe four glasses I am going to see if I can exchange it for a different refrigerator with a much much much bigger icemaker this one is just too small
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We're here to offer our assistance in boosting the ice maker's functionality, JesusitaG.
Kindly refer to the guide below to boost the ice maker's production. We also suggest entirely watching the instructional video and clicking the included hyperlink about "Leveling of the Refrigerator."
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145911363, to help our team pull up your information.
Have a great day!
^Chrystel
Very nice refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator with lots of storage. Nice deep shelves.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, and I would recommend my friends and family to buy one.
I would recommend this to a friend Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good the screen is responsive and fast easy zfast setup
I would recommend this to a friend- Pros mentioned:Overall performance
awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything about this is awesome, controls my whole housr
I would recommend this to a friend
