Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen on door!!!!!! Plenty of storage both in the fridge and freezer
I would recommend this to a friend - Cons mentioned:Ice maker
EHH id skip Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Fridge but it is lacking a drawer for the cheese and meat also the ice maker is ALWAYS running out.
No, I would not recommend this to a friend - Pros mentioned:Features
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This us a great refrigerator. Way more features thhen expected
I would recommend this to a friend - Pros mentioned:Storage space
Samsung Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this fridge, so roomy the light is so bright
I would recommend this to a friend - Pros mentioned:Overall performance
Best Refrigerator Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator when I am cleaning my kitchen I can listen to music or watch a program
I would recommend this to a friend - Pros mentioned:Overall performance
Very good refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a big and beautiful kitchen appliance, The screen and Alexa giving it the extra mile
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung family hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent refrigerator my family and I enjoy it every day it is the best option
I would recommend this to a friend - Pros mentioned:Storage space
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fidge so far. Very spaceous, I am able to organize things better thanks to all the space. I love the alert when you leave the fridge open too long.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the best refrigerator. I am happy with my purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Gteat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great and have no problems with nothing
I would recommend this to a friend - Pros mentioned:Storage space
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung. This fridge is beautiful and has goid space.
I would recommend this to a friend Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family loves this fridge. Do the measurements for doorways prior to buying. It is pretty big.
I would recommend this to a friendBest fridge ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, so easy to work with the best part is alexa, you can do everything just perfect
I would recommend this to a friend- Pros mentioned:Overall performance
Worth every penny!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its absolutely perfect in our new home and was a hit with our guests! Amazing value for the price!
I would recommend this to a friend - Cons mentioned:Dispenser light
Not built to last.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in October of 2023. Had icemaker replaced almost immediately under warranty. Just over 2 years later, after the cooling system stopped working and the water stopped dispensing, a service technician determined the fridge needed to replace parts that would cost approximately $800. This cost comes after we paid $140 just for the diagnosis through Samsung service. Such a bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CameronS,
Thank you for taking the time to share what you’ve experienced with your refrigerator. We understand how disappointing it can be to encounter multiple issues—especially after already completing a warranty repair and investing in a service visit—and we’re here to help explore the best next steps with you.
To review the situation in detail and provide support that fits your specific case, please contact us through the channels below and we’ll be ready to assist:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151481499) to help our team pull up your information.
Thank you.
^Camille
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new Samsung Refrigerator. It’s everything that I wanted in a refrigerator and there is so much room for everything.
I would recommend this to a friend- Pros mentioned:Overall performance
Works great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good, I really like it. Works great for the price
I would recommend this to a friend The best refrigerator for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit for the kitchen, a lot of interior room, easy access to the cartridge.
I would recommend this to a friendExcellent overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space, Convenience of the display is perfect for our family. We stay busy, and can see all schedules, daily weather, and being able to have it in the kitchen is great for us as we start our day.
I would recommend this to a friend- Pros mentioned:Overall performance
Great price and great service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Love it. Best refrigerator I had in my life
I would recommend this to a friend
