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Customer Ratings & Reviews

Your price for this item is $1,499.99
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Customer reviews

Rating 4.6 out of 5 stars with 1434 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,434 reviews
  • Rated 4 out of 5 stars

    samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sounds wired other that that it does what it’s supposed to do

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! You get notifications if the fridge was left open for too long, you can scribble on drawings and add pictures from your phone to the screen as little fridge magnets

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liver it greatest fridge ive every Owned definitely a conversation starter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is wonderful. I purchased it at a great price and it runs great. It doesn't make all the noise as my previous refrigerator. The shelves in this unit are very sturdy, and plenty of shelves. There are two bins, one is large and the other is small, but they hold quite a bit of fruit and veggies. The shelves in the door are great for milk and juice and other glass and plastic jars. I couldn't of picked a better refrigerator for the price. I have no regrets purchasing this unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were so many issues with this purchase. I was charged for setup and the fridge was not set up. The water line was not hooked up. I was told I needed to pay an additional fee of $300+ to get it hooked up. Then one of the shelves is missing from the freezer. And before it was ever delivered my delivery was canceled without notification and I took off a day of work waiting for a delivery that was never made. It was then rescheduled and delivered on a date that was not previously agreed upon, which was different than the scheduled delivery date. I had to hurry and make sure someone could be at my house as the driver stated they were 10 minutes away from my house. When I call to speak with someone regarding this ordeal, I’m left on hold for more than an hour.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Customer service on the phone was not so great....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge and the home service and in person agent was great but not the phone rep. We were able to have it delivered in a fast and timely manner. The only downfall was it was missing one of the freezer drawers which was a bit odd. Then when I called Best Buy they told me I had to call Samsung and get if figured out with them it wasn’t there problem basically. Samsung customer service was great! They got it delivered to me within 3 days. Best Buy customer service was terrible and could care less about my problem. If it wasn’t for that then I would give a higher rating. I absolutely love my fridge now that I have all the parts for it. The touch screen is amazing because I can listen to music while my little one watches his shows. If you have a family I highly recommend this fridge. The only downfall is the water/ice feature. You have to make sure your cup isn’t all the way to the back or the water will not go into your cup or get a big enough cup that has a big enough rim that reaches that far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in Aww with our new fridge. In love with it. Works great keeps everything cool . Luv that we can play music or watch anything when we are eating or making din din.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fridge raider no night light on the water dispensa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge raider is awesome for one exception, the water dispenser. It does not have a nightlight. That’s the only thing I saw that you dropped the ball on other than that refrigerator is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great tech fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! It is nice looking and I have been wanting one of these since they came out. Can make shopping lists and view it on my phone. Can see inside the fridge when I'm at the store, can listen to music right on the fridge, leave notes for other family members, set times, view the weather, have a recipe that is on my Samsung phone show on the screen so I dont have to keep waking my phone up to view it. The only issue i have with it is the ice maker. Its is kinda slow on making ice. With a family of 3, we run out pretty quick and it's not even summer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love itttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge. Great size can fit a lot inside. The hub is amazing and a perfect fit for our family. Everyone in the house enjoy’s using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    COOL FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LOVE LOVVVEEEE. Sealed with a kiss LOVE. Far exceeded my expectations and SOME

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful refrigerator and very big inside. Fringer prints just wipe off, so easy to keep clean unless you have small children. The only thing I doesn't like is that it produces ice slow and run out quick. Also I can't find games for my grandkids but I'm sure they will figure it out. I love it. Has too many features to list. It took us almost 30 minutes to get it started. Read the manual!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, but lacking storage. ( only two bins ) The speaker crackles when listening to music. Refuses to stay connected to the wifi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge best deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my family hub and the great deal Best Buy gave me on it. I can watch cooking shows and follow along as well as answer my front door using the Ring app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Dumbo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge!! Works great!! love the fact that i can listen to music from within.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator!!! I love being able to see what’s in my fridge the kids love playing with apps on it. We listen to music from it and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this fridge. I was shocked that I could get one this great into my home. The openings are much smaller in older homes but the character is worth it. Everyone who sees it wants my fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge with screen because make life easy

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Treating myself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the refrigerator because of my nephew. He Thought it was a scam about what it all can do so i bought it to prove my nephew wrong? And every time he comes over, that is one of the first things he go to. To play on It.

    I would recommend this to a friend
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