Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- |
- SKU:
- 6397586
Customer reviews
Rating 4.6 out of 5 stars with 1495 reviews
(1,495 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the product highly for its overall performance, with many appreciating its smart features, screen quality, and ample storage space. Its design, perfect size, and connectivity also receive positive feedback. However, some customers have reported issues with the ice maker. Additionally, concerns have been raised regarding the dispenser light and temperature control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
100% recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it 100%, the best purchase I have made so far, everything is working well with my refrigerator, the installation was correct, the store service was efficient, thank you
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
The Samsung that my wife fell in love with.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung fridge is great I bought this item for my wife on Christmas n she loves it. You can see what you have inside make your shopping list and leave love notes.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Fridge raider no night light on the water dispensa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge raider is awesome for one exception, the water dispenser. It does not have a nightlight. That’s the only thing I saw that you dropped the ball on other than that refrigerator is awesome.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy customers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We so happy with the fridge thes best shop for us.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Top tier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! You get notifications if the fridge was left open for too long, you can scribble on drawings and add pictures from your phone to the screen as little fridge magnets
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Samsung smart refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love don't think just buy it. Great lighting and space. Let's not forget the Awesome touch screen definitely a eye turner every time someone comes to my house. Water and Ice works perfect. Definitely recommend 5stars for me
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Storage space
Rated 3 out of 5 stars
Good space not a great tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge Oct 2023 when purchasing my home because I loved the idea of being able to watch tv while cooking or listening to music but it’s beyond limited in what you can watch! You have to have a Samsung tv to stream to it and it has to be a certain kind not all work :( I have two Samsung TVs and only one stream to it… It’s also now June and the touch screen works when it wants I’m sick of it already but it had great space the tv option is trash
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
Sharing your experience with your family hub fridge matters. Allow us to help.
Here is a guide to assist you with screen mirroring on your family hub. Please click on the embedded word.
Screen mirror on Family Hub
https://www.samsung.com/us/support/answer/ANS00049765/
If your Family Hub is not responding, here is a guide to help you. Please watch the video included.
Refrigerator panel or Family Hub screen is blank or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-control-panel-or-family-hub-screen-is-blank
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147288070) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Fridge. I love the touch screen on the door it has so many features to choose from. My daughter loves to write us notes to make our day better
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
La modernidad en mi cocina
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanto mi refrigerador le da un toque moderno a mi cocina! Con el touch sistema en la puerta escucho mis canciones favoritas mientras cocino❤️
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is wonderful. I purchased it at a great price and it runs great. It doesn't make all the noise as my previous refrigerator. The shelves in this unit are very sturdy, and plenty of shelves. There are two bins, one is large and the other is small, but they hold quite a bit of fruit and veggies. The shelves in the door are great for milk and juice and other glass and plastic jars. I couldn't of picked a better refrigerator for the price. I have no regrets purchasing this unit.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Our New Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are in Aww with our new fridge. In love with it. Works great keeps everything cool . Luv that we can play music or watch anything when we are eating or making din din.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best fridge best deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my family hub and the great deal Best Buy gave me on it. I can watch cooking shows and follow along as well as answer my front door using the Ring app.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this fridge. I was shocked that I could get one this great into my home. The openings are much smaller in older homes but the character is worth it. Everyone who sees it wants my fridge!
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Great smart Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and quality of screen and speaker on iPad part.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
My Fave Ref
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the purchased. Perfectly fit in our House
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Features
Rated 5 out of 5 stars
Treating myself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the refrigerator because of my nephew. He Thought it was a scam about what it all can do so i bought it to prove my nephew wrong? And every time he comes over, that is one of the first things he go to. To play on It.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I bought it for my mom birthday and should have bought myself one. We both loves it and it have ways the kids and learn on the screen as well. The ring doorbell sees clearly on there. I halfway measure everything before I bought it to make sure it will fit.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The best store in town Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a Best Buy member for than 25 years. And throughout those years they have handled all my needs and service at 100%. There are the best store in town. Just received my new Samsung refrigerator with touch screen installed. As always a perfect job.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
You need it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liver it greatest fridge ive every Owned definitely a conversation starter
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Our Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, but lacking storage. ( only two bins ) The speaker crackles when listening to music. Refuses to stay connected to the wifi.
This review is from Samsung - 36 in. Wide 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel
No, I would not recommend this to a friend

















