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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,483 reviews
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator comes in very handy when you are at the store and need to see what you need

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very basic inside. Not a modern design but a lot of storage space very big inside. Nfor the price I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space on both sides. Display is amazing and features enhace the kitchen look

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing refrigerator. It has enough space and the screen is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far wonderful. Exactly what I wanted. I watched this refrigerator for weeks on back order so when I had it installed it was definitely worth the wait

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome refrigerator with a screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Awesome smart touch screen. Long battery

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts, poor design in places.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freeze is missing a shelf. I called customer service and they sent the wrong shelf. I called again and they sent me two additional shelfs. All three were incorrect. The design is not modular at all. (Can’t move shelf’s up or down). The water dispenser has no light. And it is placed in an odd place and I’ve made serval messes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lov my new fridge but don’t like the fact that the water dispenser don’t have a light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Kidney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I think this is an awesome item. It's a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Fridge, easy to Set up , easy to use and glad I did this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to hunter the purchased of my fridge was a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The boss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it screen is big my life like to play with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Its great i love the screen, the ice maker the water dispenser! Its just an all around great refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EPIC Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I came across this Legendary item, I was searching for a very large fridge with massive capacity. I have a family of (5) and we need a ton of space. at 26.7 Cu FT this matched my needs, I did not like the Other fridges, I have a back injury and find it very difficult to bend over. The french doors are perfect for our needs, The built in 21.5" Touchscreen is amazing, we use it everyday for Music while we cook or clean. The kids love the drawing feature and are known to leave art everyday for us. It's really easy to pull a shopping list from, when you need to go to the store. Just connect with your phone and your good to go. All my family and friends are impressed by this marvel of science. Not to mention the ice maker has a 3 to 4 second delay before dispensing ice, so you know your on the correct setting, the water is immediate, and the crusher works great. The system will not over ice, so you don't have to worry about shaking the storage bin. The fringe does 360 cooling and I have never had such amazing drinks they are what (cold) is meant to be. I HIGHLY RECOMMEND ~ this fridge. Its the coolest thing I think I own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We got the right one.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases we have ever made. We love this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bestbuy is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. Delivery on time & setup right on time. Samsung Home Hub is the best & working like Alexa & Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ! much better than what I expected. good smart system. you can hear music and watch tv. you can see what's inside of the refrigerator, and so forth. so much more functions you can use. big enough that I can store many foods

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Big fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Really love our new fridge. Smart panel is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems nice for now. My purchase process was awesome. I forgot the guys name that helped me pick it out, but he was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my purchase, I bought it for my mother on mother's day so and she was very happy with it.

    I would recommend this to a friend
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