Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have reported issues with the ice maker and the dispenser light. There are also a few complaints about the temperature control, with some users experiencing food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Modern!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator- very modern I recommend this appliance
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great and looks perfect in my kitchen .
I would recommend this to a friend - Pros mentioned:Design
Worth Every Penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is sleek, very roomy, and modern. Worth every penny, nickel and dime! The Samsung Hub is a must have! Beautiful all the way around.
I would recommend this to a friend New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it, fits perfect in space love being able to leave notes to be seen
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love ❤️ this refrigerator is everything a modern family need in the kitchen.
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfactory. I will live to recommend this product for every household.
I would recommend this to a friendLove it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how deep this fridge is. And it keeps everything fresh. And did I mention it has a huge screen? Enjoying my fridge sooo much
I would recommend this to a friendMissing parts, poor design in places.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freeze is missing a shelf. I called customer service and they sent the wrong shelf. I called again and they sent me two additional shelfs. All three were incorrect. The design is not modular at all. (Can’t move shelf’s up or down). The water dispenser has no light. And it is placed in an odd place and I’ve made serval messes.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Screen quality
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Plenty of interior space. Screen is clear and sound is very good.
I would recommend this to a friend - Pros mentioned:Overall performance
The very good and convenience one for family
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really the fantastic refrigerator. I really like it
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance and work excellently great experience.
I would recommend this to a friend - Pros mentioned:Overall performance
I loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and installation service was amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Great refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Kids love accessing internet on the fridge!
I would recommend this to a friend - Pros mentioned:Design
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Very spacious and good design
I would recommend this to a friend - Pros mentioned:Screen quality
Shocked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator ive ever had. The screen is utter perfection
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Fridge - Touch Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's AMAZING! We love searching for new recipes and listening to music while cooking.
I would recommend this to a friend - Pros mentioned:Overall performance
Chopping N Popping with Spotify!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have done better for the price customer service helped me discover it Thanks BB
I would recommend this to a friend - Cons mentioned:Ice maker
Ice maker is worthless
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im really disappointed in the ice maker. It stopped working within a few months. Took them a couple visits to fix. But it doesn't make ice very fast. We are just a family of 3 and it doesn't make enough for us. It doesn't fill the bucket up over night. I love everything else. But would not recommend or buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jessie,
I see that you are experiencing some concerns with your Samsung Refrigerator ice maker not making enough ice and realize how annoying that can be. I would like to offer some assistance to ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143262241. We welcome you to our family and thank you for choosing Samsung. ^Brad
Lovely fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is large.almost did not fit. The only thing I really miss is is that there is no night light for the water dispenser. Makes it tough to get a glass of water.
I would recommend this to a friend- Pros mentioned:Storage space
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge the kids luv it also…a must have! Lots of room
I would recommend this to a friend