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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,483 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is sleek, very roomy, and modern. Worth every penny, nickel and dime! The Samsung Hub is a must have! Beautiful all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge - Touch Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's AMAZING! We love searching for new recipes and listening to music while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator!!! No issues and I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how deep this fridge is. And it keeps everything fresh. And did I mention it has a huge screen? Enjoying my fridge sooo much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered my stuff were awesome. Send the item is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works like it should. Glad I bought it!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ice maker is worthless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really disappointed in the ice maker. It stopped working within a few months. Took them a couple visits to fix. But it doesn't make ice very fast. We are just a family of 3 and it doesn't make enough for us. It doesn't fill the bucket up over night. I love everything else. But would not recommend or buy again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jessie,
      I see that you are experiencing some concerns with your Samsung Refrigerator ice maker not making enough ice and realize how annoying that can be. I would like to offer some assistance to ensure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001014/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143262241. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice space to organize your grocery. Kids realy like the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am totally pleased with my new Refrigerator, my only complaint is that there is a molded section at the very bottom on the Freezer side door, but there is no shelf on that section. I understand that the design may be used for more than one model, but if you are going to have a place for that bottom shelf, then you SHOULD INCLUDE the bottom shelf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy Excellent Ten stars Perfect size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is awesome, kids have fun with it. Holds a lot, ice maker is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridggee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like mi fridge really good purchase thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am a Samsung person we love this unit. Great look to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is large.almost did not fit. The only thing I really miss is is that there is no night light for the water dispenser. Makes it tough to get a glass of water.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the fridge for one month, and so far so good. No issues yet with either the fridge itself or the iPad screen, but Samsung has not had a good reputation for durable refrigerators so we'll see. Have not had a chance to download the Samsung app to link to the screen so you can see what's in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Samsung fridge with hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space and the hub is real useful would highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge with family hob.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good! Love the internet access, music playing and family pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and enjoying it especially when im cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Highly recommend!! Lots of space !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fast pick up no hassle the lady’s at the front desk we’re beyond helpful

    I would recommend this to a friend
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