Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Room for more
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge , plenty of room. sleek disign looks cool in the kitchen.
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Love to have ability to look at calendar for family. Music for dog when home alone. Alarm for door being open.
I would recommend this to a friend- Pros mentioned:Screen quality
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator!!! The touch screen is awesome. We can listen to music, look up recipes and much more
I would recommend this to a friend - Pros mentioned:Overall performance
Good capacity refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good product, good capacity, display very sharp and easy to use
I would recommend this to a friend New and Morden
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator because when I am on the kitchen I can listen at tv or radio
I would recommend this to a friend- Pros mentioned:Features
It is amazing. My whole family loves it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can play music while we cook, connect our calendar, and have a family collage as the screen saver. We have truly enjoyed it.
I would recommend this to a friend - Pros mentioned:Features
Love the hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say: the touch screen says it all. In the era of smart phones, this is the only true smart fridge in the market
I would recommend this to a friend - Pros mentioned:Overall performance
Happy wife happy life
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a digital refrigerator. We purchased this item and we are 100% satisfied. Thank you
I would recommend this to a friend - Pros mentioned:Overall performance
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! I like u this refrigerator is very nice!! !!! ! !! !!! !! !! !!! !!! !! !! !! ! !!! !! ! !! !! !! !! !!
I would recommend this to a friend - Pros mentioned:Overall performance
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I like the product. I haven't had a chance to completely go through the touch screen yet but it looks great.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved my refrigerator it has everything whatever you need
I would recommend this to a friend - Pros mentioned:Overall performance
Really love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works the way i expected and would recommed it for you guys……..
I would recommend this to a friend - Pros mentioned:Overall performance
Good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, ice box could be bigger. Overall works good.
I would recommend this to a friend Family hub double door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good one . Family hub is ver nice. Compact refrigerator
I would recommend this to a friend- Pros mentioned:Overall performance
Tv in the kitchen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator makes my kitchen look so high tech. All of my friends are jealous.
I would recommend this to a friend - Cons mentioned:Ice maker
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge and pretty easy to hook your phone up to. Lots of room just wish the ice maker was bigger or made ice faster.
I would recommend this to a friend Samsung Fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it! I have also had great Energy savings on my electric bill!
I would recommend this to a friend- Pros mentioned:Storage space
EXCELENTE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRODUCT, NICE VIEW, HUGE SPACE AND TECHNOLOGY
I would recommend this to a friend Dissatisfied Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with Samsung and Best Buy’s customer service and product. Had a similar model, and it never worked well. The ice maker was supposedly fixed (twice) but never actually worked. Refrigerator and freezer completely stopped working, now. Contacted store and Samsung. It was beyond difficult to get anyone to handle the issue. Scheduled a service appointment and assumed it was with Samsung. It was actually a 3rd party that Samsung contracted with. Stated the service rep doesn’t work on Saturdays but charged my credit card. Very dissatisfied!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ale S,
We know how important it is to have a working refrigerator since it is one of the most used appliances in our home. We are here to help you.
While waiting for your service appointment, please consider checking the links below to help you with your Samsung refrigerator.
"The ice maker is not making any ice."
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
"Refrigerator and freezer not cooling at all."
Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147506023, which will help our team pull up your information.
^Rainly
Great-Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator! Of YouTube is a big plus!
I would recommend this to a friend
