Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Features
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the features and the value. Surprised at what other things it can do
I would recommend this to a friend - Pros mentioned:Overall performance
Service Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, early to work and able to finish ahead of time.
I would recommend this to a friend Ms.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. I was Delivered on time. The guys set up my refrigerator in minutes. The
I would recommend this to a friend- Pros mentioned:Overall performance
Its great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It works great and it looks great, I have no complaints.
I would recommend this to a friend - Pros mentioned:Screen quality
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room on both sides, bright light and screen is a fun feature.
I would recommend this to a friend looks nice and perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks nice. Perfect size for my kitchen. it does not have a deli section.
I would recommend this to a friendSamsung Smart Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We weren't sure if we can get this Samsung smarthub fridge, ince its arrived we like this product. I believe we picked the stuff we want.
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this fridge has been amazing! Everything I asked for an more!
I would recommend this to a friend - Pros mentioned:Storage space
Great price for the Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space, easy to clean, and has the tablet so we can play around
I would recommend this to a friend - Pros mentioned:Storage space
Camera is okay! Not the greatest but not horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Camera isn’t the greatest. Plenty of space though!
I would recommend this to a friend - Pros mentioned:Overall performance
!!!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge!!! Would totally recommend and it’s a good price range.
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love to play on screen Easy to use Great shopping reminder
I would recommend this to a friendJanice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful refrigerator. Very sturdy. I love everything about it.
I would recommend this to a friendNot happy with the service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but the service from Best Buy was terrible two days of vacation wasted and then I had to pick it up by myself why they just canceled my appointments twice the first time the driver called us. It’s damaged. They make another appointment three days later, and they just canceled it with not telling us then we was going in the store after three hour phone call and we picked the same fridge up what they normally want to deliver us by the first time with the damage why it was a scratch on the side.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Robert D,
To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator so far. Very spacious. And so much room.
I would recommend this to a friend- Pros mentioned:Features
Awesome Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like a BIG smart phone. We love it! Center of the family
I would recommend this to a friend - Cons mentioned:Ice maker
Mediocre for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The icemaker is slow. The screen is hard to operate sometimes to get out of an open app. There is no drawer for lunch meat and cheese slices
No, I would not recommend this to a friendBrand response from Samsung
Posted .Making the most of your appliances is important, JenniferA. Let's get the information you need to ensure your refrigeration provides a perfect experience.
I provided a link below to help guide you in checking the reason the ice maker is slow and ensuring your family hub runs smoothly. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and video. I have also included an additional link to help organize your refrigerator.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Refrigerator panel or Family Hub screen is blank or not responding:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146945053) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so easy to use and very fun for the kids when posting photos
I would recommend this to a friend- Pros mentioned:Features
Excellent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, great features. Exactly what we were looking for
I would recommend this to a friend So far so good :)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge so far. Love the the touch screen!
I would recommend this to a friend
