Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
Fun fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love the music and recipes on the fridge!
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for beginners. Easy to use. Great quality
I would recommend this to a friend What we wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. Love the recessed handles since the refrigerator is against the wall. The smart screen is very nice and useful.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is easy to used And i like it ...
I would recommend this to a friend - Cons mentioned:Ice maker
Other than Ice Maker pretty good refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this refrigerator mainly because it was too big for our space. We swapped it out for the counter depth one. We had issues with the ice maker on both units. Samsung came out a few days ago and replaced the entire ice maker. Other than that the counter depth unit has worked for us.
I would recommend this to a friend Best store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They help you to find that things that you need ! !
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and great love good product quality
I would recommend this to a friend- Cons mentioned:Temperature control
Screen Broke Lost all my Food
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was great for about ten minutes until the screen broke while setting it up. The temperature settings for this model can only be controlled using the screen so when that broke during the initial setup I couldn’t adjust the temperature from whatever the default settings were which was too high to keep my food at the proper temperature. I called Best Buy to try to either get the fridge repaired immediately, replaced immediately or to have the delivery drivers return the fridge they took and it’s been 4 days of being told sorry there isn’t anything we can do until the fridge is back in stock. My food has all gone bad by this point and Best Buy still has not been able to do anything for me. A fridge that I was very excited about getting has turned into a nightmare that is still going on. I’ve been sitting on hold for over an hour as I am writing this because I just keep being transferred around between departments with no one attempting to do anything to rectify the situation. Learn from my mistake, don’t count on best buy to do anything to help you if there’s a problem with your new fridge, save your old one until your sure there are no problems with the new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bobby! We'd be happy to see what options we can provide to you to help with this. If you'd like, you can reference ticket number 1142547500, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Good people
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time very friendly and helpful The whole time
I would recommend this to a friendcustomer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you are the best, let beg the almighty, this store is nice
I would recommend this to a friendSwapping Made Easy and Convenient.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Samsung refrigerator but it would not not fit and they did not have a smaller size. Bummer but I purchased another model.
I would recommend this to a friendFRIDGE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend buying appliances from Best Buy, very respectful, & helpful!
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. The best quality of any refrigerator a person can own. Thanks Besy Buy for having great customer service.
I would recommend this to a friendBean4ya
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my fridge and enjoy the photos. I switched from another brand because I kept having issues hoping for a better experience and so far so good.
I would recommend this to a friendSAMSUNG 4 LIFE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, it looks good and its pretty amazing... love it
I would recommend this to a friendBest fridge ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Amazing smart screen, use it for notes, grocery list, Spotify, Samsung TV, camera view inside the fridge, ect…….
I would recommend this to a friendGreat consumer assistance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help loading the refrigerator in the truck. customer service great
I would recommend this to a friend- Pros mentioned:Screen quality, Storage space
Nice, very large fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large fridge with tons of space. My son loves the interactive touch screen, where he can draw, listen to music and check the calendar. So far it’s great!
I would recommend this to a friend My new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very good price and conforme to where I’m going to put this fridge
I would recommend this to a friendCold drinks and food.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My drinks and food are always cold and the fridge is consistent.
I would recommend this to a friend
