Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 26.7 cu. ft. Side-by-Side Smart Refrigerator for its overall performance, ample storage space, and handy smart features. The refrigerator's screen quality and design are also well-received, with many appreciating its size and connectivity. However, some customers have reported issues with the ice maker, dispenser light, and temperature control, such as food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage space
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, perfect space, easy to use! I love the screen we really use it every day!! We play movies and music
I would recommend this to a friend BEST REFRIGERATOR I HAD EVER OWNED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, cooling perfectly, get to watch my show and news while cooking. My kids now love kitchen chores.
I would recommend this to a friendWILL NEVER BUY FROM BEST BUY AGAIN!!! RUN RUN!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy from Best BUY! RUN! They do not honor warranties! Service is horrible! One glitch and they cancel your protection plan. RUN! Going to file suit! HOOOOOOORIBLE COMPANY! THEY NEED TO GO UNDER! DO NOT EVERY BUY FROM THEM!! YOUR WASTING YOUR TIME!!! THEY DAMAGE PRODUCTS ON Delivery. They do not work hardly anytime. THEY DO NOT BACK PRODUCTS!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your dismay about your overall purchasing and delivery experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator! It has been one of my favorite!
I would recommend this to a friend good refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having breakfast and watching news at the same time without having to go to another room, great apps
I would recommend this to a friendLots of room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stainless steel black. Plenty of room if you don’t want the bottom type freezers. I little pricey because of the screen but it is cool
I would recommend this to a friendMy new freighter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and technology and the many things you can do.
I would recommend this to a friendSAMSUNG REFRIGERATOR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE SAMSUNG REFRIGERATOR. IT JUST DIDNT COME ON TIME
I would recommend this to a friendSamsung - 26.7 Cu. Ft. Side-by-Side Refrigerator w
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st it was the idea of having technology in my kitchen. I tried to program it. Had absolutely no luck in doing so. Once I gave up the crazy thing kept saying stuff, not really understandable off and on. Tried resetting it numerous times to no avail. AND I realized I just did not like the lack of space so traded it back in for a 3 door. general type fridge. Besides this one had a dent on bottom of right door when delivered. That could have been part of the problem i don't know really
No, I would not recommend this to a friendEnergy efficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses more energy than expected. Had to replace my circuit breaker.
I would recommend this to a friend- Pros mentioned:Overall performance
Sweet thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator it’s really so sweet I can’t wait to learn everything about it
I would recommend this to a friend - Pros mentioned:Features
Smart fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge! Smart features are very handy and you will not be disappointed in it.
I would recommend this to a friend Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obscenities, discriminatory language, or other language not suitable for a public forum Advertisements, “spam” content, or references to other products, offers, or websites Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.
I would recommend this to a friend- Pros mentioned:Overall performance
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge and i love it. It was a great investment
I would recommend this to a friend - Cons mentioned:Ice maker
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge the only thing they should improve is that the slats could be adjusted.
I would recommend this to a friend Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get compliments on this fridge all the time. Really nice !
I would recommend this to a friendBuyers be aware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the refrigerator in May 12, received on May 18, Since the first day I'm requesting Best Buy to fix a Screen issue, Technician came 2 times to see and did nothing, the third Technician, called me and told me that he could not come to fix Bc BestBuy canceled the replacement part, they want me to talk to the manufacture, today is June 4th, the return window is alread passed, and im here with a Smart Refrigerator that is not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LuizB, we understand your disappointment with the broken screen. We want to speak to you directly to provide support and discuss what options we can offer to fix your family hub screen.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147205688) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Storage space
Very High quality product !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the look , feel of the product & ample of space for literally everything !!!
I would recommend this to a friend - Pros mentioned:Screen quality
Tech on my fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slap a screen on the fridge and you got a deal my friend
I would recommend this to a friend Nice camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase this refrigerator when they delivered it there’s a lot of dent the delivery guy took a picture & told us we can order another one and said we use it for the meantime since l don’t want to wait for more weeks again to order l called Best Buy just to gave me a discount so in short they told me they’ll send me $150.00 gift card & told me it took 3-5 business days l called again 3x until now l didn’t receive it. Anyone can help me this.thank you!
No, I would not recommend this to a friend
