Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance, design, and smart features of the 26.7 cu. ft. Side-by-Side Smart Refrigerator. Many appreciate the ample storage space and the quality of the screen. However, some customers have reported issues with the ice maker and the dispenser light. There are also a few complaints about the temperature control, with some users experiencing food freezing on the bottom shelf.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Features
Smart fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge! Smart features are very handy and you will not be disappointed in it.
I would recommend this to a friend - Pros mentioned:Overall performance
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge and i love it. It was a great investment
I would recommend this to a friend Energy efficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses more energy than expected. Had to replace my circuit breaker.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I made this purchase! And glad I did it before it was on back order!
I would recommend this to a friend - Cons mentioned:Ice maker
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge the only thing they should improve is that the slats could be adjusted.
I would recommend this to a friend Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get compliments on this fridge all the time. Really nice !
I would recommend this to a friend- Pros mentioned:Storage space
Very High quality product !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the look , feel of the product & ample of space for literally everything !!!
I would recommend this to a friend Nice camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase this refrigerator when they delivered it there’s a lot of dent the delivery guy took a picture & told us we can order another one and said we use it for the meantime since l don’t want to wait for more weeks again to order l called Best Buy just to gave me a discount so in short they told me they’ll send me $150.00 gift card & told me it took 3-5 business days l called again 3x until now l didn’t receive it. Anyone can help me this.thank you!
No, I would not recommend this to a friend- Pros mentioned:Screen quality
Tech on my fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slap a screen on the fridge and you got a deal my friend
I would recommend this to a friend Nice Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice view and design, lager capacity, my children love draw on it!
I would recommend this to a friend- Pros mentioned:Screen quality
Great fridge love the speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker love the add ons such as grocery deals make your own list and more
I would recommend this to a friend Great overall Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides the touch screen, I love the color and that it’s fingerprint resistant!!
I would recommend this to a friend- Pros mentioned:Features
Fun Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of great features, and fun things you can do.
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this fridge, it's amazing, works perfectly
I would recommend this to a friend Excellent Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy setup. Large amount of space for food.
I would recommend this to a friend- Pros mentioned:Features
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and the hub is awesome! Samsung for the win.
I would recommend this to a friend It’s ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent refrigerator. I would like to have more compartments.
I would recommend this to a friendBrand response from Samsung
Posted .Bobmom, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone! ^Lena
- Pros mentioned:Features
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The promotion price was really good and it has awesome features. Love it!
I would recommend this to a friend so far its Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good not much else to report back yet time will tell. its massive and like the tach so far?
I would recommend this to a friendBuyers be aware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the refrigerator in May 12, received on May 18, Since the first day I'm requesting Best Buy to fix a Screen issue, Technician came 2 times to see and did nothing, the third Technician, called me and told me that he could not come to fix Bc BestBuy canceled the replacement part, they want me to talk to the manufacture, today is June 4th, the return window is alread passed, and im here with a Smart Refrigerator that is not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LuizB, we understand your disappointment with the broken screen. We want to speak to you directly to provide support and discuss what options we can offer to fix your family hub screen.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147205688) to help our team pull up your information.
Have a great day.
^Camille