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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2679 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,678 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit our needs. Water and ice dispensers are very convenient. Bigger freezer and cooling storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandchildren loved their new controllers. 2 year old loved his new toys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about the fridge. Only downside it has the same buzzer as the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this new refrigerator . The deliver and installation people did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large size . Everything is at your finger tips and nothing's hides in the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a couple of months prior to the purchase. Looks great fit perfectly works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow.. Happy to buy this refrigator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has very good cooling system and room to store all our need full for a family of 6 members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator is my second Samsung refrigerator and you had no problem with Samsung

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Without Also Buying Ice Pick!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge 1.5 years. I have 3 issues with it that give it the lowest rating possible. First, it has leaked since the day it was delivered. It started with a couple drops out of the water dispenser on the door. Had a tech come in who swapped out a couple parts. Still leaked. Called Samsung engineering who said that 1-3 drops from the water dispense was working as designed. It leaves hard water stains on the front catch basin which can't be replaced without significant expense. How could that pass design??? Second and the biggest issue I have, the ice in the freezer melts, drips and refreezes. Overtime as it refreezes, it forms a sufficient buildup so new ice cubes can't be dropped and thus new ice cubes can't be made. Only fix at that point is to thaw the buildup or chip it away. It happens at least monthly and is a pain. Third, in order to replace the water filter, you must cut off water to the fridge. I have 2 options to do this, pull the fridge away from the wall and scratch my hardwood floors or cut the water to the entire house. It's a quick procedure but it can't be done while anyone in the house is running water. Love the pullout drawer and the food show case is a cool feature -- why my husband wanted the fridge. But, these little gimmicks don't overcome the overall poor design.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, love all the new and different drawers and doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this refrigerator, and it's been doing good so far. And it looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent fridge-versatile storage setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    separate area with varied temps makes for a good storage setup that can be changed to fit needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this fridge and always receive compliments when guests come over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next looking fits well in the kitchen like the double doors with easy to access compartments for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best refrigerator ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator! My family's favorite is the middle drawer for can sodas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell in love with the interior lightimg and lay out. I smile every time i open the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got of starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the laptop is good for the price. Bought it for my 12 year old step so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the refrigerator. Best Buy also has amazing customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and is advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access and use. Very clean design and lots of storage and usage space. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the metal cooling system within the Samsung fridge. It keeps everything so cold

    I would recommend this to a friend