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Customer reviews

Rating 4.5 out of 5 stars with 2679 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,678 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Generally good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most features are good. Professional installation team. Ice maker needs improvement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Constant ice maker issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our fridge for almost 2 years now. The ice maker is a constant problem. It leaks and then freezes up so monthly or bi-weekly we have to empty the ice maker and scrape all the refrozen water off of the base of the ice container. We are a two adult household and I find the storage in this fridge problematic. I have moved the shelves multiple times trying to figure out how to make it work. I think if the ice maker wasn't in the door it would work, but I couldn't possibly give up any space in the freezer. We used to live in a city and therefore we ate out more often and grocery shopped more often, so maybe our issue is that we have too much food in the house, but I can't seem to figure out why this fridge has not worked well for us.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Love the door in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door in door feature lets you get often used items out while letting very little of your cold air out.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a floor model that has a few scratches but I got a great deal, and I love all the space it has.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful Efficient Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks beautiful and it's very quiet. It's very roomy and handy. I would recommend this fridge to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great way to quickly access beverages for kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the room and storage this refrigerator has. Easy access to drinks helps so much when you're in a hurry!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks good! A little worried about the issues with ice makers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the fridge for a few weeks now and are happy with it now that the issues created by incompetent installation have been resolved. We were told that the ice maker is prone to issues, though the fix appears to be covered under the optional store warranty. Everything works as expected and we are pleased with how much space there actually is. The quick access feature is neat and comes in handy more often than you would think.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Freezers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG. My wife love it. This freezer is the best. It has some much space and much uses unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is the best refrigerator I could have gotten it’s big, bright and I have so much space now.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Great design. Although it is three levels, it feels like a standard two door.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Not as much space as my old side by side. The fridge is kind of loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge so far. Beautiful and functional. My only two small complaints are that it is a little noisier than what I thought the fridge should be when the compressor kicks in. My wife did not notice it but I did. The second would be that the ice tray is small and we ran out of ice when we had a small party. Just will have to get a bag of ice next time. Other than that, this is a great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful fridge will modernize any kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great and is very spacious, ice and water also works and tastes great, love this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the new refrig just before May 31st and were told that in a few days we could go back and probably get a 200-300 dollar rebate. To our surprise it turned out to be $600. We've only had the frig for 2 months and we like it a lot. There's one of the slide outs where we can put fresh meats and other goodies. I bought the insurance for 5 years (I think) because the last one we had gave us a lot problems. Hope this isn't the case with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Black stainless

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless steel is awesome. I changed all my appliances to the black stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We are pleased with our purchase, the Samsung is b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new Samsung refrigerator, it’s beautiful and fits perfectly in our space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I’m excited for you Fenwick. I am glad you found exactly what you needed for your unique space. Thank you for choosing Samsung. ^Shifa Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that you can view items without having to open all the doors. Lots of storage space also.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Best fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. The water filtration is super tasty. The flex drawer will hold 5 12packs of soda.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Love the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but the down side to it is that the ice maker went out

    I would recommend this to a friend