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Customer reviews

Rating 4.5 out of 5 stars with 2679 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Design

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the spacious interior, the convenient middle drawer, and the sleek design of the 27.8 Cu. Ft. 4-Door French Door Refrigerator. Many customers particularly love the black stainless finish and the fingerprint-resistant exterior. However, some customers have expressed concerns about the slow ice maker and the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,678 reviews
  • Rated 5 out of 5 stars

    very good quality, appearance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new fridge. It is very well made, and the black stainless color is very nice. It is very convenient to use the deli drawer, and it really keeps everything at the appropriate temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice dispenser is SO SO SLOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice dispenser sucks. We called thinking there was something wrong but they just said they are all slow. 3 months old the brand new Samsung ice maker quits working all together. Samsung replaced it and service tech said they all run really slow and they get lots of complaints. 3 month old microwave stopped working. The display board quit. Samsung replaced it but why is this brand new stuff breaking?? I called Best Buy to add warranty because it looks like I will need it after the 1 year warranty through samsung expires and they told me since my brand new appliances are Six months and 2 weeks old they cannot add the extended warranty for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Samsung fridge/freezer with optional outsider door is great! Cools and freezes food and it is a breeze to get quick things out of the door, rather than opening the entire thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the looks and the storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it let's me know that the door is open and having the drawer for soda and juice boxes the only thing is that the front doors were not level with each other than that it's a beautiful refridgerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of room...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to replace the one that came with our new home. We love its' capacity and ability to store large pizza boxes. Love the multiple cooling zones and user friendly enhancements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this refrigerator. It has plenty of space. I love that the deli tray is separate. I like being able to take items out without have to open the whole refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too early to know the true value of the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is OK. I haven't have any problem, yet. However, my front door was damaged by the delivery team is still not right. They replace with a wrong unit (cheaper of course).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a part of a bundle and could not be happier. My only complaint, I didn't know magnets would not stick to sterling silver from (they do stick to the sides however).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator just sticks out farther than the counter a little too much. Did Have the handle fall off the second day but my husband was able to reattach it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this refrigerator. Half door is so convenient. Freezer is roomy and easily accessible. I also like the deli drawer. Overall, it is a great and spacious refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks a million, Meghan! I'm thrilled to hear how much you love your new Samsung refrigerator. I totally agree with you, its wide range of features make it an excellent choice! ^Mae Samsung

  • Rated 4 out of 5 stars

    Great refrigerator!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator and all the extras. I would give it 5 stars if it had another ice maker or more ice storage. Also the ice melts fast because it’s “soft ice”.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase, upgraded to a bigger fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great purchase looks good in the kitchen, runs great so far. Water hose on door could be turned in a better direction but other then that great buy for me and my family.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Poor customer service

    Rated 1 out of 5 stars

    Ice maker broke twice in a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret in buying this refrigerator as the ice maker broke twice in a year and not to mention Geek squad is the worst possible customer service you can ever come across. Lengthy wait times on the call and even if you schedule an appt, they cancel it with out notifying the customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge base on other review's so far it's working great very quite only problem is figuring out all the tall items in the compartments that will work for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the whole thing my food is lasting longer this ref i love you can set at 37 an the middle door my husband said the drinks are so cold not in middle an the whole ref is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is the best to have. The metal cooling makes a difference in keeping drinks cold. This appliance helps me keep organized. Plenty of space inside. The freezer is large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE Storage! The convertible fresh/frozen pull out is a great plus to have in the kitchen. Install service was top notch! You wont go wrong if this is the refrigerator you decide to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It was delivery way ahead of time, which was great. It’s working great and it actually came out to be more than what I expected. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The refrigerator has exceeded our expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very functional, the design and appearance has exceeded our expectations. The refrigerator is everything Blake (sales associate) said it was and more. Very satisfied. Thanks Blake!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frig and cools quickly after setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 3 sections of refrigerator, especially the opening of the top right door. If I only need items in the door, I don't have to open the enter frig! Love this feature.

    I would recommend this to a friend