Customer Ratings & Reviews
- Model:
- RF28R7351SG
- SKU:
- 6323228
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome so happy with our purchase. It is very easy to clean and plenty of room.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to know that we have exceeded your expectations with our quiet performance and innovative features without having to sacrifice the cleanliness of your laundry. Welcome to the Samsung experience. ^Cat
Excellent setup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator and freezer are totally customer friendly to utilize!
I would recommend this to a friend- Cons mentioned:Ice maker
Water dispenser failed 1 day in.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 4 or 5 stars, but water dispenser failed one day in. Purchased extended warranty, and still going to take a week and 1/2 for tech to come fix. Very frustrating for a brand new fridge less than a day old. Other than that, the fridge is nice with tons of features. Looks great in my kitchen.
I would recommend this to a friendBrand response from Samsung
Posted .I'm happy to hear that this fridge looks great in your kitchen. ^Lo
- Pros mentioned:Space
Loved so much, we bought two!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge in counter depth for our previous house, loved it so much we bought it in standard depth for our new house. If your on the fence between the two, my vote is go standard....the extra space is awesome. The water pitcher feature is my favorite part, so convenient for making coffee and filling odd sized water bottles. Water pitcher can be a little leaky, we put a rubber band around the seal and it helps. The collapsable shelf is not my favorite, sometimes it collapses when I bump it trying to put things in the fridge(ordered a standard shelf to replace it with). These two things are just a little irritancy, as I said before...we loved it so much we've bought two!
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. It's a great refrigerator with a bunch of features. Feel confident in your purchase of this refrigerator. You'll love the doors and all of the extra space. Thank you for everything.
I would recommend this to a friend Very nice having the French Door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great with the extra door and filtered water pitcher
I would recommend this to a friendSamsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yeah yeah I bought this one for years ago but I have to change the filter but other than that is everything keep the food separate them I like the fridge that you can put meat separate in those two side of the freezer’s
I would recommend this to a friend- Pros mentioned:Space
My wife and myself loves this fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. Plenty of room in this fridge. We like the flex zone.
I would recommend this to a friend - Pros mentioned:Space
Everything and more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase. We have all the room we need for a family of 5.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, James. Samsung is pleased to hear that this refrigerator is meeting the needs of your whole family. ^Lo
Great fridge with useful features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent some time researching the different Samsung refrigerators and this model best fit my needs while still offering a good value. Although I can't comment on the effectiveness of the metal cooling, I think it looks very nice inside the fridge. My favorite feature is the auto-filling water pitcher in the door and have used this multiple times a day!
I would recommend this to a friend- Pros mentioned:Space
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, very modern. Beautiful color. only downfall I can’t pull the glass rack out inside the fridge to clean it if any spills get on the cracks
I would recommend this to a friend Sleek Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smooth look and the easy use of all the refrigerator accessories.
I would recommend this to a friend- Pros mentioned:Space
Samasung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best fridge I’ve ever gotten, nice and slick I love the second draw option and the ice maker location. I’ve looked at other models but this one was the best one in my opinion
I would recommend this to a friend - Pros mentioned:Size
Awesome Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Very big and roomy, love the 3 drawers.
I would recommend this to a friend Works great...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our refrigerator. This is our 3rd Samsung refrigerator, the last one was a huge disappointment and had to be replaced within the first 2 years. So it may be too soon to review, but so far it's perfect. Ice maker is larger than some of the newer models. The only change I would make is a little more room in the door storage area.
I would recommend this to a friendGreat Refrigerator/Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to find this refrigerator at Best Buy. It was the one that I had researched and was looking to purchase. Luckily it was in stock too. It truly is the best refrigerator we have ever purchased. The layout makes everything so organized and the drawer that may be used as part of the refrigerator or freezer is an added bonus. Very pleased.
I would recommend this to a friend- Pros mentioned:Space
Love this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance as expected. Beautiful refrigerator. Very spacious.
I would recommend this to a friend - Pros mentioned:Space
Awesome fridge for space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room, easy to use. Doesn't leave any marks on the doors and the freezer space is great with the extra shelves it has. Plus love the filtered pitcher that is included inside the door already is a great idea! We love this fridge!
I would recommend this to a friend - Cons mentioned:Ice maker
Very convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint is: no light to show the ice maker setting.
I would recommend this to a friend Very attractive and spacious. Quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are a mystery to operate but default settings were fine. The shelves could be spaced more conveniently for tall bottles. The skin is very thin and already has some dents in bottom drawer front from kids shutting with their feet. I didn't think iI would like the drawer system but it actually works very well for segregating leftovers and frozen selections.
I would recommend this to a friend
