Customer Ratings & Reviews

We replaced our side by side Kenmore Refrigerator with this Samsung 4 door. Overall very good - we like the low maintenance filtered water pitcher that is perfect for filling up our Keurig coffee maker. The other notable is the convenience door for often used items like milk, etc. A slight complaint is that the shelf surface itself is smaller, and makes for a snugger fit than I like - with just a gallon whole milk, quart sized coffee creamer and a quart size nonfat milk carton. The bottom freezer container has plenty of room and way better than our side by side fridge. The operation of the water dispenser is "keep it simple stupid" (KISS) and opening is large enough for filling up larger than normal containers. The bottom of water dispenser is super easy to clean and there is no removable bottom to contend with. The temperature is pretty spot on once you set it. I have checked the interior of the freezer and other compartments with several thermometers. The shelves are well thought out with hinged/swingable motions can be retrofitted to your storage needs. Only one shelf, top right can be removed if needed for larger holiday or party sized items. Perhaps here's a way to remove shelves when needed, but not easily, that we could see. The black stainless steel finish is awesome looking and yes, fingerprints are hard to find, and that's with a curious 3 year old roaming about. Lastly, out of curiosity I loaded the SmartThings app and have not used it much, but seems to have some features I will use soon. It gives me the temperature(s) and lets me know when the door is open/closed. Water filter condition and also there is a content and expiry records you can input, but I don't use any of that. Bestbuy made it easy to purchase with their payment plan, and we also opted for their extended warantee as we have had great experiences with the geek squad in the past. The delivery was without drama, professional and relatively quick. Lastly, we will always consider purchasing in an appliance at Bestbuy before others as the whole experience is seemless from the sales team to the delivery to the repair services (I'd needed) to most importantly their price match guarantee. This refrigerator went in sale the week after, and one call to the customer service rep and the difference was adjusted. Thank you Best Buy!

We are very happy with this refrigerator. It looks awesome, there is more room than it looks like there would be on the inside of both compartments, and the anti-fingerprint coating is awesome. We use the water pitcher that automatically refills itself on the inside of the door a lot… much more than we thought we would. I highly recommend this refrigerator.

We have been looking at this fridge for awhile and finally bought it during the Labor Day sale. They were able to deliver right away so we have had it for almost a week now and we love it. There is plenty of space, a few different options of where to put taller items, and I love the flex drawer. Something that might not be important to most, but I am so happy with, is the ice cube size. Not too small or large. Our last fridge had huge ice cubes and we were emptying the bin about three times a day. This one has the perfect size and a lot of it. Also, the water pressure for the dispenser is just right. It isn't too hard where it splashes out when it hits an ice cube. And that water pitcher! Love it. We use it to quickly fill up the water bowls for the dogs and I took it out to the patio the other day when we ate outside. It is very convenient and fills up quickly. Absolutely no buyers remorse here. Wish we would have bought it sooner. (Pictures make the fridge look like the stainless, but it is the black stainless steal. Looks very nice with our other black appliances)

This refrigerator delivers on all points. Love the filtered water and ice, lots of space and versatility for everything! It’s freezer is super roomy and we love the flex zone drawer. It keeps all our beverages at just the right temperature. Showcase door is wonderful for milk and other frequently used items while still keeping them nice and cold. I guess if I had one issue, it would be you need to hold the glass up to the ice dispenser opening when getting crushed ice or a few go out the sides. Otherwise, we all love it! Did I mention how convenient the auto filling pitcher is? Awesome!

This is the best refrigerator I’ve ever had. Plenty of room. Easy access to frequently used items. Convenient drawer. Highly recommend!

Our new fridge was recently delivered. I love it. My wife says that it looks much bigger than she remembers and it does make our old fridge look like an ice chest. The bigger the better I say!! Still learning my way around it. I will have to mention that the delivery crew was on point. They worked through some challenges to navigate a hallway, but they worked it like champs! Great customer service and attention to detail.

absolutely love my refrigerator. best one i have ever had. and i have had a lot. i have a big family amd it accommodates use which is hard. works great. will always buy samsung from now on. works great for holding my cake for decorating for my business. i love it

Lots of room. Good layout. Love the water infusion container that automatically refills. Drink draw a plus. Large drawer freezer

We had to replace a 23 year old worn out side by side fridge. It just plain and simply died. I looked a various models and this was the one I choose. I love the flex drawer and the freezer drawers. I was concerned the freezer wouldn't be big enough but I was wrong it holds a lot more than you would think. I did have to figure out organization so things don't get lost on the bottom. The fridge itself is huge compared to what I had. I especially love the water pitcher inside the left door. Comes in handy to fill up the coffee maker and tea pot. If I had any negative thing to say is that the shelfs are not tall enough to handle tall items that I sometimes get a costco or a bottle of wine. However, I have figured out a way around that by lifting up the left side glass to put the tall items in. I also like that getting frequently used items like milk, half and half, butter, mustard, you do not have to open up the whole fridge.

I wanted a four door refrigerator so I could have a separate area for deli and cheese items. I originally looked at a different model, but when I saw this one, I was sold! I love the flex-drawer. It's perfect for getting lunch food out without holding open the main doors. I love the door-in-door feature that limits the warm air entering the refrigerator. I love the infused water pitcher that auto-refills! It has ample space in the refrigerator and freezer. One word of caution, though: don't plug it into a GFCI outlet or it will trip the circuit. It has built-in protection so it can be plugged into a standard wall socket. Overall, I love it and highly recommend it.

I love it. It's quiet, shelves are adjustable and there is plenty of room for everything. I love the water pitcher in the door. Cold water ready anytime. Best buy I've made this year.

I love this fridge especially the water pitcher. It refills itself automatically. And it doesn’t have to be empty to refill. Everything is easily accessible without opening the whole fridge. I use mostly the middle drawer. The ice maker is relatively quiet and ice cubes seem to be smaller than in other refrigerators. Which i love. Also the crushed ice is a nice nice. I’ve only had it for about 10 days so I’ll be updating. I would highly recommend this. It makes life easier. I bought the black stainless steel and love it.

I love my fridge. It has the perfect amount of space. I love my flex drawer and the door in door. The color is sleek. Not totally fingerprint proof like it says, but thats minor in comparison to the overall quality.

Just refrigerator keeps everything nice cool . It is so easy to get to the juice with the secondary door It's so convenient for children thank you

Great fridge lots of space, didn't really want the center drawer but I got the unit on a great sale and turns out the center drawer is great for drinks.

just purchased this refrigerator and because I was purchasing site unseen due to Civid I was so hesitant but its turned out to be as good as I had researched. Very spacious inside the fridge area, freezer and the middle shelf. Love having fresh cold water available anytime I need/want it. Love that the water/ice locks so kids can't play with it. Very good investment in my opinion. I don't hear it running or when it makes ice. If I had to say anything that can be improved is the water can dispense a little faster.

Spacious beautiful smart awesome I love this Samsung beauty with the range to match. Great temperature control from bottom to top

We were in a rush to get a new fridge when ours died a few weeks ago. I was at a competitor's store placing my order with them when, on a whim, I checked BestBuy.com and their delivery date was 5 days sooner. Sorry sales guy - I'm out, waiting a week for delivery of a fridge was not going to work - waiting 2 days, much better! Not to mention, having BB haul away my old fridge for free, and not making me buy the water-hook up...bonus! We love the fridge. The size is perfect, I love the auto-fill water pitcher in the door for filling up my Keurig, the fold-up top shelf that makes room for tall items, and the fridge drawer for defrosting our meat for the week. The size of this fridge is perfect, and the deep freezer drawers have my husband loving it because it saves his toes from falling frozen items as happened in our old fridge. And it's so nice to have a water dispenser that works - our last fridge's stopped working 5 years ago.

So far, so good! I’ve had this refrigerator about 1 month now & I love it!! The middle pull out door is perfect for water bottles & breakfast drinks! I love how open the top is! No more bending down to see what I have!!

I really love my new Samsung Black stainless steel refrigerator. It look sleek and modern, keep my food well and has features I didn't know I needed. The self refilling water pitcher..Love it. My favorite feature is the middle drawer were we keep water bottle , kids juice boxes and fruit. The door within a door is cool too. There is so much storage space that is is unreal. We put away a lot and stuff and I still have room.