Customer Ratings & Reviews
- Model:
- LS27BG402ENXGO
- |
- SKU:
- 6507926
Customer reviews
Rating 4.8 out of 5 stars with 3568 reviews
(3,568 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
- Features4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 27” Odyssey FHD IPS 240Hz G-Sync Gaming Monitor for its excellent picture quality and refresh rate, making gameplay smooth and visually appealing. The monitor is also praised for its user-friendly setup and reasonable price. Some customers have noted the absence of speakers and expressed concerns about the stand's balance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my boyfriend and he said he personally didn’t like it because the colors weren’t that great
I would recommend this to a friendRated 5 out of 5 stars
Doc 24 crew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Stunning picture quality! Great monitor
I would recommend this to a friendRated 5 out of 5 stars
Great buy!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen is really good. I have zero complaints.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this monitor!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Gorgeous screen quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome combo with a gaming pc, very easy to build
I would recommend this to a friendRated 1 out of 5 stars
If you bought it, return it and if you haven’t don
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price at all it’s really bulky and it’s just too expensive for the quality you get
No, I would not recommend this to a friendRated 2 out of 5 stars
Not today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution not suitable for Mac quality. I would consider this a low end screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung 27" Odyssey G40B Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns
Rated 1 out of 5 stars
DO NOT BUY A SAMSUNG MONITOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor, and apparently many Samsung monitors, have an annoying glitch. Whenever it is turned on or wakes up from sleep, a pop up box appears with instructions to register the product. It eventually goes away after 10-15 seconds. There is no way to stop this pop up from appearing. It occurred immediately upon setup but I wasn't too concerned thinking I would eventually find out how to banish it. Upon researching, I found out that this problem is quite common among Samsung monitors and that Samsung has no fix for it. Unfortunately, I waited too long to research the issue and my time to return to BB has elapsed. I read many reviews on the BB website and am curious as to why no one mentioned this as when I googled the issue it is apparently quite common.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung 27" Odyssey G40B Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns
Rated 1 out of 5 stars
Samsung monitor not meant for new 50 series gpus.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if getting an Nvidia 50 series GPU. It is incompatible. Screen will freak and constantly think there's a new source. Tried getting help from Samsung support and they told me to kick rocks and downgrade the refresh rate (120hz) or resolution for it to work. Defeats the point of the 240hz. Can't downgrade the firmware per support. Samsung has firmware 1006 on their site, while the monitor has 1008. Let these ones collect dust at the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing the issues you were having with your Samsung - 27” Odyssey FHD and your experience with Customer Service.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you have questions or need assistance with settings, setup, or features, please know we’re here to help.
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Rated 2 out of 5 stars
Little bit as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was the best idea in a monitor but I gave it a tray, slow frame refresh rate for newer games. Was surprised by its size
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 27" Odyssey FHD gaming monitor. Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Rated 1 out of 5 stars
Dead pixel on monitor screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor had a dead pixel. I would not recommend...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 27" Odyssey Gaming Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Rated 3 out of 5 stars
Good screen, bad inputs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible placement of barrel plug at the bottom of the screen. Hard to reach it but worse is that it can come lose and cause power flickering.
No, I would not recommend this to a friendRated 3 out of 5 stars
5 out of 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting bettter. It’s decent. I was just expecting way more out of it
No, I would not recommend this to a friendRated 3 out of 5 stars
Getting a warranty
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working perfectly for a good 3-6months then lcd breaks for no reason
No, I would not recommend this to a friendRated 3 out of 5 stars
Might work for you or others
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a bit small for me so no I don’t think I would recommend this to friends
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 3 out of 5 stars
Monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is overall a good monitor but when playing it’s too dark
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 4 out of 5 stars
Good Art
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality of art and worth the money, highly recomend for gaming
I would recommend this to a friendRated 4 out of 5 stars
Good monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cracked just from moving monitor Half of monitor is black
I would recommend this to a friendRated 1 out of 5 stars
Broken product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective. It was broken. I do not know if the factory actually shipped it broken, or if was broken during the shipping and delivering to Best Buy. Nevertheless, Best Buy gave me a credit and I was able to buy another monitor. I am very pleased with the way Best Buy solved the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your experience you had in resolving your monitor issues, and glad to hear that Best Buy was able to assist you with troubleshooting. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. If there’s anything we can do to further improve your experience, please let us know by calling Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is great and functions well. However the staff was tried and the monitor I previously paid for and was waiting on shipment was canceled without my knowledge over it was a terrible experience and I will never buy from here again.
No, I would not recommend this to a friend



































