Customer Ratings & Reviews
- Model:
- LS27BG402ENXGO
- SKU:
- 6507926
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 27” Odyssey FHD IPS 240Hz G-Sync Gaming Monitor for its excellent picture quality and refresh rate, making gameplay smooth and visually appealing. The monitor is also praised for its user-friendly setup and reasonable price. Some customers have noted the absence of speakers and expressed concerns about the stand's balance.
This summary was generated by AI based on customer reviews.
Samsung Registration Popup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor displays a registration form when turned on. It remains on blocking out everything behind it. It can not be accessed. Going to Samsung website, they maintain the model does not exist. Email sent to Samsung 45 days ago has never been answered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your review, and we’re sorry to hear that your experience with [Monitor model] was not up to standards. We would like the opportunity to assist and further investigate your feedback. To assist your further, 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
We will make our best effort to resolve this issue.
Attorney
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor stand and average graphics quality make this only a fair choice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor for one player shooting games really like the graphics and the speed of the monitor's movement.
I would recommend this to a friendGreat value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great value for the cost. I couldn't have asked for much more from a budget friendly monitor.
I would recommend this to a friendPurchase gone wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was broken, tried to return it to my surprise the manager said the box did not match the monitors barcode. I’ve been a best buy customer for a very long time, I feel they basically accused me of swapping out the product. Never will I buy from this store again. Beware future customers!
No, I would not recommend this to a friend
Great monitor if you can use the features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quick and dirty with this monitor is that, for the money, it is excellent. There are a few cons, but I'll get to that in a minute. First.... What's in the box: The monitor itself, stand, power brick, HDMI cable, Display Port cable and a quick start guide. Setup: For the basics, not much to it. You set up the stand, plug in the power and the video source. The stand is very nice for the price point. To be honest though, I didn't use it because I have built in VERSA stands on my desk (which this monitor can use). The stand is nice though, a good heft and and adjust in many directions. Nice touch. The rest of the setup depends, really, on what you're using to feed video. Most of the setup is going to be on your computer or gaming device. You can adjust picture levels such as brightness, color, sharpness, etc on the monitor itself. It has the typical Samsung monitor adjustment GUI, which is finicky until you get used to it. Picture quality: VERY good. The colors, brightness and refresh rate are great. This monitor is only 1080P though, so keep that in mind. With that being said, the refresh rate is huge. I didn't realize what a difference 240hz makes! I don't really notice picture tearing anymore. This does support free sync/G-Sync if you have a compatible video card. Cons: No speakers, even though it looks like there are some built in. There is a volume setting in the menu; however, this is for the volume of headphones connected and it just acts as a passthrough to external speakers. The bezel is quite large, especially at the bottom for things that I cannot figure out what they are. Only 1080P, but for this price, thats not surprising. Overall: I like this monitor, and the picture is very good. Except for the cons noted above, for the price, you can't really beat it.
I would recommend this to a friendWaste of money + potential hazard.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor melted the HDMI cable causing it to break off. I couldn’t remove the burnt part from the HDMI port to replace the cable so just tossed it. Purchased this 5 months ago. It wasn’t used much so I’m confused to actually what happened. Thankful it didn’t start a fire.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with your Samsung Odyssey Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Junk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a couple months and now screwed out of a monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Bought It For a Buddy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an early Christmas present for a friend. He doesn’t have any complaints with it.
I would recommend this to a friendNot for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took back because it wasn’t high quality enough for what I wanted
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 27 Odyssey Game Monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Monitor for xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his monitor. It is so clear with his xbox x and it is beyte in his eyes too
I would recommend this to a friendaudio output problem
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hdmi audio output problem I will have to take it to Best Buy for assistance
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issue you have encountered with your Odyssey Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconvenience you have had and hope that we will hear from you soon.
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good monitor. It was available and at a good price.
I would recommend this to a friendBad support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor. Brightness resets every time when drivers updated. NO SUPPORT page on US website, You cant even find it by model number. Firmware preinstalled is 10008, but all you can download is 10006 version.
I would recommend this to a friendBlack lighting
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black lighting really ruined the experience.not worth 500$
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor for gaming, it was a very good choice.
I would recommend this to a friendI love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for such a powerful monitor. Lg does a great job
I would recommend this to a friendTerrible experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online says it was delivered by shipt and it wasn't there contacted them asap after they were of no help wouldn't replace the item even though i was told over the phone they would if i went in so i was left with a bill with no monitor will not recommend those company to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung Odyssey Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung 27" gaming screen died after 4 weeks use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went black 4 weeks after purchase no return allowed - terrible purchase will formally complain
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G4 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome so far! Just wish they added collored LED lights.
I would recommend this to a friend