Customer Ratings & Reviews
- Model:
- LS27DG500ENXZA
- SKU:
- 11277549
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
to a friend
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very bright not super easy to adjust but good monitor over all
I would recommend this to a friendDisconnecting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, but it constantly disconnects from the tv. To fix, you have to unplug the soundbar, turn off the tv, plug it back in and wait for it to connect. Something of this price shouldn’t have to be messed with that much. Not a good purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the 27" Odyssey G50D gaming monitor. We are sorry to hear about the issues you have experienced. Samsung is committed to providing the best possible product experience, quality, and value. We greatly value our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Don't Buy It. Save Yourself The Trouble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My issue with it is that I'll be using it and every 5-10 minutes the screen will turn off and go black for 2 seconds and it will boot up again and you'll see the Samsung logo appear. It's very annoying and I can't return it anymore. I've tried different cables and it does the same thing. Save yourself the trouble and go for a different monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Runs smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates very smoothly but screen has like a glare or matte look to it from certain angles. Overall good monitor but better for darker environments or with little to no light.
I would recommend this to a friendBroken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor I recieved had a smashed screen. Then they would not provide me a replacement when I was interested in a new monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the Samsung 27" Odyssey G50D Gaming monitor, not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Display Port Adapter required
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires displayport to work on higher FPS, so you need to spend some extra on adapter
No, I would not recommend this to a friendBrand response from Samsung
Posted ."Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
"
Screen issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months in and for the past 2 months, it had a red tint while I was gaming, and then just 5 days ago it switched to a blue tint with random black spasms on the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the 27" Odyssey G50D Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with investigating the issues you have encountered with the display further. Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. For further assistance, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Just ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixel and auto input connectivity doesn’t work. Also, too few buttons. I want a single button for changing input without having to drill into the menu and scroll around. Idk why monitors are moving away from this. Picture is fine, but dead pixel and can’t auto switch inputs (even when feature is enabled), not sure if I’ll try another Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your review, and we’re sorry to hear that your experience with Samsung Odyssey G50D was not up to standards. We would like the opportunity to assist and further investigate your feedback.
To assist your further, 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner.
We will make our best effort to resolve this issue.
perfect for my needs on series call
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loving it so far, amzing quality, graphics works perfectly for my series x
I would recommend this to a friendGreat monitor for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is happy with this monitor so far. Just purchased. He said there is no screen tearing and the colors/resolution are very nice compared to his old monitor. Plugged in and works well right off the bat.
I would recommend this to a friendGreat monitor for console gaming.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is advertised as 180Hz but is actually 144Hz if you use HDMI. You can get 180Hz is you use DisplayPort. I’m using this for a gaming console that is only capable of 120Hz so it’s no big deal. For console this monitor is beautiful. 2K is sharp. I’ve been enjoying this monitor for console gaming and will probably never go back to gaming on a TV. I’m gaming on an Xbox Series S.
I would recommend this to a friendAWESOME MONITOR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor! Great detail, reliable and cheap!..
I would recommend this to a friendGahraman
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good monitor. Mys son so happy. Bestbuy is super
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fits my needs and is very sharp and clean looking on my desk!
I would recommend this to a friendDecent monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool monitor but it came without a necessary power cord.
I would recommend this to a friendHorrible quality control. Avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a brand new unit. To my shock, I found an embedded hair that's stuck behind the monitor surface, in between the panel layers. It is obvious and prominent to the right side of the panel. Obviously I can't take it out without taking the hardware apart, and Samsung customer service seemed unsurprised and was absolutely worthless, stating that I should just return it to Best Buy. No investigation or follow through on the fact that their $300 computer monitors ARE CONTAMINATED WITH HUMAN HAIR. Avoid this product and anything Sumsung AT ALL COSTS. No quality control whatsoever. You have been warned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconvenience you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Hadnt had it even 6 month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 about 6 months ago last week noticed the screen getting darker and dark tell yesterday then just nothing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Dont bothers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paided extra for no scratches, there was scratches and white pixels Just call me an idiot; don't do it whilst charging me extra. Greedy pricks.
No, I would not recommend this to a friend