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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Design

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers appreciate the spacious interior, well-thought-out design, and the convertible compartment that serves as a lifesaver. However, some customers have concerns about the ice maker breaking multiple times, the visibility of fingerprints, temperature control issues, and the small size of the door shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 597 reviews
  • Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator as more things can be put in an organozed manner in the chiller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Organization

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four compartments allow for two freezer doors which makes organization much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver was on time and the refrigerator is more than we expected. Excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice, looks great and just works. It has a lot of nice features and lots of room. We like the french doors for both the refrigerator and the freezer. We also like the flex zone that can be used as a freezer or for more refrigerator space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is sweet looking. I will buy it again if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feature that part of the freezer can be used as a refrigerator when there is a need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this fridge for my wife . she really loved it ! grat fridge for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile refrigerator. You can setup one section as a freezer or refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. No more dealing with a stuck/frozen track with a sliding freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everyone in family likes it will update in future if anything changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four door design maximize the space. It cleans easy and thee is no fingerprint issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful choice with the flex option it allows me to have more refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    I love everything about the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a show stopper everyone is amazed with the flex door and love the black stainless steel

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it. Beautiful and plenty of room. Samsung did a great job on this refrigerator. I hope for many years of use out of it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We hope for the same, 4141! Thanks for choosing Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Cant wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard alot of good things about this item and cant wait to use ours...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly flexible fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexibility allows one to configure the fridge the way you want and need.

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Beautiful Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge a month ago and have been loving it since we have had it. It is a gorgeous fridge and the black stainless is a beautiful color. The fridge itself is huge and it's great having the flex space that can either be a fridge or freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator and freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Flex section that. An be used from fridge to freezer, 4 options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly. We got this to replace a Whirlpool model that we really liked better, but Best Buy damaged it on delivery and could not successfully replace the damaged part or replace the whole thing. Really bad experience and I probably will never purchase major appliances from Best Buy ever again. The Samsung fridge is nice though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It is large, the ice and water work well, and the finishes are nice. It has a shelf that lifts to make room for large pitchers or tall items, and also a shelf that pushes forward for tall items also. Negtives: It marks up a lot where the water is from hard water spots. It's hard to fill up pitchers, coffee pots, etc. And it's missing the cheese/meats long drawer from my other fridge. There are only two drawers, one for fruits and one for veggies. So I haven't quite figured out where to put meats/cheeses. Quite a few of the compartments in the left door are superfluous. They are too tiny for anything good to fit. I would have loved to have an extra bin for eggs and another for meats/cheese. The flex zone door is genius. I love it. We have a big family and love the extra room for veggies and beverages.

    I would recommend this to a friend