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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 526 reviews

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Rating by feature

  • Quality

    Rating 1.7 out of 5 stars

  • Value

    Rating 1.4 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 28.2 Cu. Ft. 4-Door French Door Apps Refrigerator for its spacious interior, touch screen, and ample storage space. They particularly appreciate the middle drawer and the ability to access Pandora. However, some users have experienced issues with the ice maker, noise, connectivity, and the Epicurious app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 526 reviews
  • Rated 5 out of 5 stars

    Love this Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge so far. Have had it for a little over one year now. Ice maker could be better designed. Mine leaks water although I think it's the water filter that causes this. Also my ice maker will get frost/ice buildup on the upper section and makes it near impossible to pull the ice tray out from the housing. When I can get it out I have to scrape the ice from the upper section. Other than that works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator, the stainless steel is flawless. It is very roomy and I love the center drawer. The display is nice, it shows the temperature of the fridge and freezer, gives news updates and can play Pandora. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    meets all expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, good use of space, love middle drawer. TV/wifi/radio a great plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator, apps are a novelty at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great overall. Some of the apps don't work properly, even with a Samsung Galaxy S5. I wouldn't spend the extra money on this app model unless you can get a really great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't even looking for this and was thrilled with the price and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best in its category

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been little over a month and it's working perfectly. Issue is when delivered, water dispenser tray is missing. Control screen could have been built better. You have to calibrate touch screen for kids and adults usage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    We bought an out of box Fridge and returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator but this model has many flaws. It leaks from both the ice maker and the water port. The idea of a WiFi access seems like a good idea but we could not get it to work. We returned it for store credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look...can listen to Pandora., leave messages, get weather etc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT SMART

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main reason I wanted this unit was so I could watch the T.V., dumb reason for a fridge I know but was the whole point in my mind for the display even being on a T.V. I found out the very hard way that it will only sync with a 6100 series T.V. manufactured in 2014, WHICH, you cannot buy anymore, OR find ANYWHERE. As for keeping your food cold, yup. As for keeping frozen foods frozen, yup. Working as advertised, nope.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever! Love the middle drawer, and the bottom freezer

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice Refrigerator !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice Refrigerator has a lot of Space in side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as an "open box". Awesome deal! While there are many amenities included, I find that most are not convenient nor necessary. Other than that, it works well and serves its purpose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Frig, but the tablet isn't very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator and the features. The tablet is mediocre for this being a Samsung product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Love the two drawers. Space in fridge is a little awkward and hard to put tall things in. Apps are limited and Google app does not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best fridge ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the first thing I show off when people come over! I mean, who else has Pandora on their refrigerator? I do! And I got it on black Friday so the price wasn't even comparable!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 1 out of 5 stars

    Basic Fridge with Music, Save ur Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge look awesome, sounded great when the guy told me all about the cool apps that works with any phone if u download the app and Samsung Tv (all lies as it only connects to one specific TV which is no longer available) but in turn the mirroring and phone apps don't work unless u have the specific Samsung phone the galaxy S5 to connect to it and the TV app only works with an old TV to mirror that, the epicurious app for grocery and recipes flat out doesn't work and it disconnects from the internet all the time where I need to move this honkin paper weight to unplug it, wait couple minutes and plug it back in, u would think by now the fridge should have a patch since it's connected to wifi and has a SD card slot, save ur money pandora on my phone is louder and the weather app is not correct but what should I expect it's works awesome as a fridge only, dispenses water that strong and splash out my cup each time, the ice cubes come crushed even tho I clicked cube but food is cold, ice cream is solid if u r buying it for the apps, please save urself the headache, DONT, the Best Buy Samsung guru flat lied to me, again if u have an iPhone like me, it does NOT CONNECT NOR WORK AT ALL WITH THE APPS.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is just ok. I’ve had it for a few years now so I know all the hiccups. The ice maker constantly freezes over and I have to hammer out the frozen mass. The other issue is that the screen software became outdated and most of the apps that came with fridge are no longer supported. Basically just a screen for the sake of having a screen. Speaker is also woefully underpowered and tinny.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig was awesome... Stuck out too much for my space so I exchanged for the same frig in counter depth! By far the best frig I've ever had!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Support from Samsung for Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator after seeing it in store. When it was delivered I noticed some of the Apps such as Epicurious recipe App did not work. Called Samsung and finally spoke to someone on the support line who siad call Epicurious. Called Epicurious who said Sumsung dropped the service. Called Samsung back and got the runaround again. Finally a supervisor confirmed the App was no longer Support and may be removed on an upcoming software updated. Several months later. ...Still no update!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very useful refrigerator,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been 5 star if Google calendar worked. As it is, waiting for app update from Samsung.

    I would recommend this to a friend
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