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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 526 reviews

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Rating by feature

  • Quality

    Rating 1.7 out of 5 stars

  • Value

    Rating 1.4 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 28.2 Cu. Ft. 4-Door French Door Apps Refrigerator for its spacious interior, touch screen, and ample storage space. They particularly appreciate the middle drawer and the ability to access Pandora. However, some users have experienced issues with the ice maker, noise, connectivity, and the Epicurious app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 526 reviews
  • Cons mentioned:
    Connectivity issues

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked water and would not connect on-line! Very poor unit, however Best Buy did replace it with a better performing similar unit!

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hi Okproduct,

      I'm sorry to hear about your experience, but happy to hear Best Buy was able to help find a solution.

      Hope all is well with your new Refrigerator!
      Ms. Samsung MsSamsung

  • Rated 1 out of 5 stars

    Frozen Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. Monitor didn't work at all...right when they deliver it. Can't change refrigerator & freezer temperatures. Unfortunately, the delivery people can't take it back with them. Have to go back to the store and re-order a different model and have to wait days for delivery again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love the storage options with this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawer with the selectable temps is the best feature. We also really like the fact we can put gallon milk jugs on the door. Of course, the sheer size of the unit is a big advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the fridge from Best Buys. The decision was made with help of a very good sales person. Normally we couldn't get any help and the first sales person was horrible. The fridge works great and has plenty of room. The delivery and set up were completed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 200 bucks more for this one because it had the display and I am glad I did! I can look at pictures, and first thing in the morning I check weather and news updates ! I can connect my Tv to it while I am in the kitchen . What's not to love about that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is an excellent refrigerator but the WI FI still needs some refining. There should should be APPS for TV hookups as well as for use with smartphones other than Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing large Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room in this frig, I have room for everything! Freezer is so large I don't even need to put some of my stuff in the garage frig! Love my Samsung frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layout is great and very spacious.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for over a month now and no issues. We are very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Poor Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for almost 5 years. Got the extended warranty. Technicians have been out multiple times to fix the ice maker. Replaced all components some twice. Even installed the Samsung fix that is supposed to fix the problem. Still every one to two weeks it quits making ice because it freezes up. I will never buy another Samsung refrigerator with this kind of ice machine. It is poorly designed. All the techs that have come to my house say this is a common problem. Thank you for letting me vent. I'm sure there is someone out there that has never had a problem with theirs. Something to be thankful for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Samsung Fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my teenage daughter who loves Pandora & amazing weather bugs!! Very easy to operate & very easy to clean the inside of the fridge!!! Very good lighting too!!! Fantastic innovation fr. Samsung & my Best fridge I ever had!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part is that my wife loves it. I love the Pandora but it should have had android on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Took out the old one and brought in the new hooking everything up and then explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an out of the box floor model. So far it has met my expectations. Unlike other reviewers, I have not had any issue with the ice or water leaks, etc.. It runs great and even alerted me once when the door was left open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this refrigerator. Amazing features for the price i paid. It has an 8” Wi-Fi enabled LCD touch screen that can access the Web, apps and more. I can easily connect my phone and play tv on the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall but the kicker is it needs samsung s5 to pair for YouTube n Ect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps food cold. Dispenses water and ice. Bright lights inside. It randomly dings but Samsung doesn't know why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! This unit is extremely versatile and well thought out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've very pleased with this purchase! The pandora app is the best part!❤️ I wld definitely recommend this item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a French door LG model and is much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model after my LG kept freezing my food in the refrigerator. I love this refrigerator, it works well, fits everything I need. Has the extra drawer for deli, drinks etc and this is a great feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only complant icemaker is slow when filling glass.i have allways had good service with Samsung products.

    I would recommend this to a friend
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