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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 526 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 1.7 out of 5 stars

  • Value

    Rating 1.4 out of 5 stars

  • Ease of Use

    Rating 2.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 28.2 Cu. Ft. 4-Door French Door Apps Refrigerator for its spacious interior, touch screen, and ample storage space. They particularly appreciate the middle drawer and the ability to access Pandora. However, some users have experienced issues with the ice maker, noise, connectivity, and the Epicurious app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 526 reviews
  • Rated 5 out of 5 stars

    So glad we bought it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so excited to have this in my home, we love it, so roomy and works perfect, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. I love all the features. The only problem is one of the handles came off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator for an amazing price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched the refrigerator at different sites but got the best price and deal at bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't trade my purchase for anything, the price, is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Refer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the size of this Samsung Refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge plenty of room. Only bad think is I would like more room for bigger items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge so much that I had to buy it twice..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst refrigerator in the world

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst refrigerator ever. Very sad. Don't ever purchase samsung appliances

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best refrigerator I have ever seen or used!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... its everything i was looking for an a fridge ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps are really cool and essential for a smart kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and myself love this refrigerator and all it's cool tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could never afford this refrigerator but best buy made it possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, with the fridge, and the people of best buy are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Kitchen package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung junkie through and through. I wouldn't buy anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting and the easy accessibility of the different sections!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love this fridge. Works great looks great. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a refrigerator, I love the fact that it has apps you can use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke 2 times for same reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only left 1 star because it was the lowest one to leave. I purchased a refrigerator with an extended warranty even though they don't tell you it comes with a 10 year warranty. It went out and beware because geek squad takes a long time to repair them. They are terrible on communicating, i had to keep calling myself for an update. Also they took over a week to get an approval for a warranty. They did not ask right away when they already knew what was wrong. I am writing this so you could be careful because even if you buy the extended warranty they don't care. I have infants and young kids at home and it was brutal not being able to have a refrigerator for 29 days. So here I am still waiting for them to come repair my refrigerator because I can not buy another $3,000 refrigerator so it could go out again. It is a Samsung refrigerator. I had a used fridge I got at a garage sale last longer than this new one. I guess new is not always better. Best Buy left me down on this, Very Disappointed. They keep blaming everyone else instead of taking responsibility.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 4th door has plenty of room for fresh and frozen food

    I would recommend this to a friend
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