Customer Ratings & Reviews
- Model:
- RF28T5001SG/AA
- |
- SKU:
- 6417761
Customer reviews
Rating 4.6 out of 5 stars with 1747 reviews
(1,747 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Very huge fridge and nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand if you leave the fridge door open to long it makes a beeping noise. Very spacious top and bottom
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Best products have Samsung as its name.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this frig. We had no electricity for about 30 hrs. and all my frozen food was still frozen and my ice that sonic ice size. I would give more stars if i could.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refridgerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, big, with a lot of space and was a great price
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Keeps all your food cold!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a refrigerator for our new place and I've never bought a refrigerator my whole life. I went into the appliance store, there's like 900 of 'em lined up, there's a salesman there. What's this guy supposed to say about refrigerators? "Well you got this refrigerator here, This keeps all your food cold for $600...You've got this refrigerator, This keeps all your food cold for $800...Check this out, $1400, keeps all your food cold.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First thing is it fits perfectly within the space available. We are very happy with this model as it has lot of new features.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it best purchase I ever made. You won’t ever regret it. Big refrigerator I love how big it is and I can fit everything without second guessing if I’m buying too much food.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, holds a lot of space. Great quality and ice machine is a plus
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a great fridge, it has a lot of space in the fridge and freezer portion. There is nothing that I dislike about it.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 2 out of 5 stars
Horrible Delivery and Major Hassles with Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. I like the fridge very much. It meets my needs. No ice maker. No bells and whistles. Simple and spacious. That's what I wanted. I "played" with fridges at other appliance stores to figure out what I liked and disliked about fridges before choosing this one. It's a major purchase and I wanted to be sure. 2. I initially liked my salesperson because they were not pushy but Surprise! Several times they gave me erroneous information so I learned I could not trust them. This meant I had scramble to get the correct information from elsewhere in the organization. Time wasted and a hassle. 3. Also, I was treated horribly by the first set of delivery people who were rude, sexist, and actually refused to deliver the fridge once they were at my house! In addition, there was complete disorganization and a lack of communication in the Best Buy system for when it would be delivered. Telling the customer to expect delivery between 7AM and 7PM is not customer centered! Plus I was told I had to have boards in my yard so they didn't have to deal with the mud! I was out in my yard laying down old boards to make it easier for the delivery people as they said this was a requirement! When the second set of delivery people came a week later they didn't need the boards and it wasn't a requirement! A total waste of time! When they were actually polite and respectful and not sexist, I was dumbstruck. The delivery experience was a total waste of my time plus having to write multiple emails and make calls to get any action. This is not being customer centered. 4. I had to fight with Best Buy folks at the corporate level to rectify this situation. This whole thing was a constant fight and a huge waste of time. 5. While Best Buy eventually addressed my complaints and I was satisfied, the whole experience was such a hassle it is highly unlikely I will do business with them again nor could I recommend others to make purchases with Best Buy. No one should have to experience this nonsense. The Bottom Line: The fridge is fine and I like it very much. But I feel I cannot trust this company to put the customer first. There is a severe lack of quality control with Best Buy and their delivery personnel and a lack of recognition on the part of management of how important this part of the customer transaction is. When I have to educate management about how sexist behavior on the part of their delivery personnel in the year 2022 is inappropriate and unacceptable, there are clearly larger issues going on.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
- Pros mentioned:Capacity
Rated 5 out of 5 stars
100%
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands-down, the best refrigerator I’ve ever had in my entire life. I would recommend this 100%
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, lots of room, easy to clean front from fingerprints
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Best place
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its exactally what we was looking for a secondary refrigerator. I love it. And the employees/store manager was friendly and helped with everything for our new house.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for the past two weeks. Works wonderfully. Plenty of space compared to my previous Samsung fridge.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Space
Rated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. I went from 18 cubic foot to 28 cubic foot - what an amazing difference in storage. Wide storage on the doors - the full width center drawer - I feel so organized! The large bottom freezer has a lot of room and is so convenient. Looks very sleek and elegant. The temp control - how quiet it is. I had purchased this same refrigerator from a competitor - it was delivered in 2 weeks heavily damaged - the replacement was going to be nearly 3 weeks out - not acceptable to me. Went to Best Buy bought the frig for $100 less and had it almost 2 weeks before the replacement was promised! I'm happy!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
love this fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price point. would highly recommend. Tons of space and easy to find everything in there.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. There is so much room, easy controls and with kids, the door left open alarm is great!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and the black stainless steel looks amazing. The freezer space is larger than it appears on the outside,
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Instant Class!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of space and options for organization is absolutely incredible! Brings me joy every time I open it!
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect refrigerator for my needs. I am very satisfied with the purchase, and the installation was great.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Another one here we go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung refrigerator of the same kind. The previous one has lasted me more than 10 years before hitting the bucket. This has good enough space for family of 4.
This review is from Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend


















