Customer Ratings & Reviews

We really like the size of 28 cu. ft. compared to the 17 cu.ft. . We have a lot of Samsung products and never had any problems from any of them. The french doors and bottom freezer are very handy to use. Would buy again!

Very nice unit well spaced very roomy fridges Drawers are well designed

Great Buy on this refrigerator which is exactly what we wanted.

My 28 cu. ft. French door Samsung Refrigerator in almost 2 years old. Something spilled on the glass shelf that covers the veggie crispers. I tried to remove the glass but there is no way to remove it as the tabs are permanent. We even tried the instructions for removing the whole shelf and it will not budge without taking the water filter housing with it which could damage it. This is the most expensive refrigerator that I have ever owned, so you would think that it would have to best design. No way, Samsung said so sorry and that was that. Now I have to live with a stain inside my shelf. I will not be buying Samsung appliances in the future.

Love this fridge except the freezer upper rolling basket is not great. Falls off the roller track very easy. Location of the water filter is in a very easy spot to replace.

I love the way it look and the quality of the brand and the size

It is overall a nice refrigerator, but some of the issues with quality, not sure if it is occuring at Samsung or Best Buy, are disappointing and a bit frustrating. The first refrigerator that was delivered Best Buy replaced due to the bottom frame where the freezer drawer closes against the refrigerator was significantly bent and damaged and was affecting the door sealing properly. I have to give some credit to Best Buy as they made the replacement process easy and I didn't have to do any arguing over getting the replacement going, my experience is Best Buy does care about customer satisfaction. The replacement we received had a spot on the same section of the frame that had also been bent, but was very minor and doesn't appear to be affecting the seal of the freezer. The refrigerator doors on the replacement are also uneven (by at least a 1/4 inch) and I didn't see any way to correct this aside from parts that weren't included. I checked the level on the refrigerator and it is so this is not the issue, and appears to be an issue of being poorly assembled. The damage to the frame appears to either be due to the refrigerator being caught on something while it was being moved or it being lifted improperly. I have to say that this is a huge disappointment on a brand new refrigerator that some basic quality issues aren't being addressed and units are arriving in this condition. Samsung also needs to rethink how they are installing the protective plastic film, it is very difficult to remove all of it due to it appearing to be tucked into the framing of the refrigerator and it is pretty much impossible to remove without leaving behind small pieces of the plastic film. The positives to it are that it has a lot of space inside, especially in the refrigerator section, and the interior doesn't seem to have any quality issues that we've ran into yet. It does also seem to use less electricity than our older and smaller LG did, the variable speed compressor I'm sure helps with this. The temperature control also seems to work well and we no longer find items in the refrigerator that are partially frozen like our old one. The ice maker isn't the fastest I've seen, but it works reliably so far. This likely would have been a 5 star review had there not been issues with the damaged frame and the doors being aligned properly.

One year to be exact and the ice maker does not make ice. Even after doing all the steps it just does not make ice. The space is great but if your an ice fan try another fridge

Great gentlemen very knowledgeable and helpful with the delivery and set up. It cooled off quickly and we've been loving it ever since! Plenty of room, just what we needed!!

Great fridge at a great price - took a while it fit all the boxes I was looking for and this is it!

Great fridge. Purchased while item was on sale. Highly satisfied with it so far

THIS refrigerator is big, can put a lot things in it. I like it.

Love this refrigerator! Exactly what I wanted. I’m not a huge fan of stainless because of finger prints but this is wonderful!

We bought this refrigerator about one month ago, and so far it has been great. We bought this model because we didn't need or want the bells and whistles, and we prefer the larger space without the water dispenser. The layout of the shelving and drawers is great, and the operation is essentially silent. The only negative: the LED lighting is from above, so the lower shelves are somewhat dark. We saw that other models illuminate the inside of the 'fridge from the front so that every shelf becomes illuminated. In the store there is nothing in there, and so the light from above shines through the glass shelves, but once you load it up, the bottom shelves become dark. If the lighting were better for the bottom shelves, then i would have given it a full five stars.

Nice refrigerator - spacious and efficient. Good purchase.

Samsung 28Cu ft referigerators works perfectly well.No complains

Good refrigerator. Serves its purpose and easy to maintain.

I heard angels singing every time I open it!! Very spacious.

Best bang for the buck. fits our decor and lifestyle to a T.

Beautiful, sleek Samsung design. Great price and easy to clean