Customer Ratings & Reviews
- Model:
- RF28T5001SG/AA
- SKU:
- 6417761
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity and ample space offered by the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator, frequently praising its quiet operation and ease of use. Positive feedback also highlights the ice maker and attractive design. However, some customers reported issues with the doors and concerns about the refrigerator's long-term reliability.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our refrigerator from Best Buy. I would recommend to friends and family.
I would recommend this to a friendsfjkdbjkbesjk oidshiod neioh jewhj hioewhew
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hjvhjfhjvnm liygfyv hjg78fjk ng7ivnm iugyvnmk.jugfdhf
I would recommend this to a friendBest Buy N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great $avings, Fast & Tidy delivery, Keep on BestBuyin
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. My kids enjoy the freezer on the bottom they can get to the items easier
I would recommend this to a friendGreat delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deliever was fast and efficient. We have yet to use the fridge simce the kitchen is still being built.
I would recommend this to a friend- Pros mentioned:Space
Samsung 28cubic refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't ready do need a new fridge. But my mind year old Kenmore decided to stop running. Did some research,this one seemed to be the closest one to what I was looking for. It is a bit bigger then my last one, But It fits great and I absolutely love it. My appliances were almond so I had to try something different, was worried about the color but it's perfect and very stylish. Very very pleased.
I would recommend this to a friend - Cons mentioned:Reliability
Samsung home appliances are horrible!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG!!!! It will only last less than 2 years! I bought the fridge in 2021 and by 2023 it died. Dealing with Samsung is impossible since none of their reps are local, everyone you deal with is overseas. Repair guy that finally came that was contracted with Samsung said it was motherboard so he charged me $500 to repair, that didn't fix the fridge so he says Samsung will send some other company out to fix the compressor. WHAT? Why would a fridge repair guy contracted by Samsung not be able to fix a fridge? It's been out for over a week now and Samsung can't tell me when this new company will come out to fix it.
No, I would not recommend this to a friend Samsung French Door Refrigerator is Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEAUTIFUL LARGE INTERIOR and EXTERIOR - PERFECT!!!
I would recommend this to a friendMy New French Style Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new fridge. I love this French style. It’s sleek & stylish & roomy.
I would recommend this to a friendFive stars if the blower motor wasn’t loud
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, loud blower fan, value packed.
I would recommend this to a friend- Pros mentioned:Capacity
Roomy base mode fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great base model that Samsung produces. It provide a lot of space — way more than a side by side refrigerator. It has a wide snack. Cleaning is easy with adjustable racks and removable drawers. In some cases though food particles can get caught in between some of the plastic attachments making it mor difficult to clear out. Overall, really good fridge
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Lots of room, quiet, and well lit. Easy to find things.
I would recommend this to a friend Nice fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one, it came in a good condition with no issues
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gooooooooooooooooooooooooooooooooooooooooooooooood
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Reliability
Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still torn. I love the fridge but the original one we owned decided to quit almost a year from date of purchase. So had to fight to get a new one since wasn’t our fault. Hopefully it was just a bad one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SullyTrio,
We appreciate you taking the time to leave us a review on your 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Black stainless steel. You made an excellent choice, and we are pleased to hear how happy you are!
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28T5001SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-Samsung
2. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/Samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144630347
Have a great day.
^Charles
- Pros mentioned:Capacity
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It has a lot of room and is well designed.
I would recommend this to a friend Spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious no problems! Surprised by how much food fits!
I would recommend this to a friend- Pros mentioned:Size, Space
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this big refrigerator. Lights are bright. Plenty of room.
I would recommend this to a friend - Pros mentioned:Capacity, Ice maker
very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking and spacious refrigerator. the freezer keeps everything frozen
I would recommend this to a friend Happy with purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Have a problem with the control panel and the ice maker will not turn off but Best Buy was wonderful and very helpful in getting us a new one..
I would recommend this to a friend