Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 396 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the smart features, spacious interior, flex zone, tablet, camera, design, shopping list, and fingerprint-resistant surfaces of the 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub. However, some customers have expressed concerns about the ice maker's slow production and unreliability, as well as the refrigerator's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 396 reviews
  • Rated 5 out of 5 stars

    Gorgeous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this but was waiting for a great sale. It's an awesome product. I love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Saving money matters, Arlene, and so do you! Thanks for being a part of the Samsung family! ^Mae Samsung

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker issue has finally got a resolution. Other then that . We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente equipo silencioso muchas funcionalidades lo recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge and great high tech features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator! Great high tech features and quality sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far only complaint just wish it was bigger other than that love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Hub Refrigerator ❤

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome from start to finish! Thank You Remington!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice I’m very happy with that

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It best I love it I always like Samsung products but this is the best I ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, we love it at home, easy to use very easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family enjoys this Refrigerator lots of fun and efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi connected great cooling, easy ice maker crisp cool water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feature it has on the built in screen. Wife loves the food list feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased so far, just moved in so still exploring... but technology is very kool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is much more than I expected. The television is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of technology, touch screen, speakers, cameras very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best frig and the large screen makes everything easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super customer service, product is superb and it will save me money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I recommend it for any body happy with the product

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is delighted to hear that you found the perfect refrigerator for you. Thank you for being a valuable member of our family. ^Lo Samsung

  • Rated 5 out of 5 stars

    The hub is user friendly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apps, able to play music while cooking and load family pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved working with Best Buy on a big product purchase. Seamless purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product which comes with all the bells and whistles you can think of.

    I would recommend this to a friend