Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Angle. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black stainless steel.
  • Left. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black stainless steel.
  • Alt View 1. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 2. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 3. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 4. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 5. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 11. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 12. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 13. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 14. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 15. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 16. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 17. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 19. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • Alt View 25. Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel.
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • Family Board video 0 minutes 19 seconds
  • Food AI Enhanced Smart View video 0 minutes 24 seconds
  • Meal Planner video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Samsung Family Hub with AKG speaker Features video 1 minutes 01 seconds

Samsung - 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub - Black Stainless Steel

Model:
RF28N9780SG
SKU:
6196192
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.2 out of 5 stars with 396 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the smart features, spacious interior, flex zone, tablet, camera, design, shopping list, and fingerprint-resistant surfaces of the 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub. However, some customers have expressed concerns about the ice maker's slow production and unreliability, as well as the refrigerator's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 396 reviews

  • Great value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator, works great and would recommend

    I would recommend this to a friend

  • High Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Performance, efficient, clean, no finger in the screen, amazing product

    I would recommend this to a friend

  • Great Samsung family Hub

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung Family Hub 28CU.ft4 doors,Fingerprinted

    I would recommend this to a friend

  • Samsung refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Samsung refrigerator cos it can help us keep food longer.

    I would recommend this to a friend

  • great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item you have everything in one.music, recipes, notes, ect

    I would recommend this to a friend

  • Great.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you could reasonably hope for, and more.

    I would recommend this to a friend

  • ExcellentExcellent AAAAAAAAA++++++++++++ Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ExcellentExcellent AAAAAAAAA++++++++++++ ExcellentExcellent

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellence is not about being the best, but producing the best! Glad we were able to exceed your expectations with our Family Hub Refrigerator. Thank you for selecting Samsung and welcome to the Samsung family experience. ^Cat Samsung

  • Gadget Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for tech people. A lot of functionality for the kitchen.

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the fantastic review, Tbeard. Samsung provides both quality and technology. Welcome to the family. ^Shifa Samsung

  • Very spacious

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and a great product for every household.

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Samsung Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refer ever have love it and enjoy it recommend for others

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the products and would like to buy it again

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! Thank you for being a loyal member of the Samsung family. ^Lo Samsung

  • Amazing technology! We love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features for a fridge! We love it! Great sound too

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Omg great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge has so many apps and the room inside is huge

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very nice color. I love the features.

    I would recommend this to a friend

  • Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig with built in apps and built in tv to watch stuff

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Very satisfying! Highly recommended

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my Samsung. It has everything I was looking for.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product great floor team with lots of knowledge

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung tv I bought only three years ago won’t link to it.m. Now I have to buy a newer tv. Also fingerprints are a huge problem.

    This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share your experience with us. Please follow this like and see page 77 of the user manual for the compatibility guidelines for linking your TV to the Family Hub (http://bit.ly/2YhCOiS). ^Lo Samsung

  • Cool Fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility this refrigerator gives me.

    I would recommend this to a friend
Page 17, Showing 321-340 of 396 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.