Customers are satisfied with the smart features, spacious interior, flex zone, tablet, camera, design, shopping list, and fingerprint-resistant surfaces of the 28 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub. However, some customers have expressed concerns about the ice maker's slow production and unreliability, as well as the refrigerator's high price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 396 reviews
Pros mentioned:
Music player
Rated 5 out of 5 stars
Appliance Crush!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second time purchasing this fridge and I cannot say enough (we sold or house) -I love it enough, to have bought it twice. It’s just so convenient with all the features and functionality. I recently took a call on the fridge from my iphone, I love that! I love listening to music from the fridge as I cook. Screen mirroring from my Qled Tv! Ugh, I can go on and on! At the store and not sure if you have an ingredients?- Look inside your fridge with the Smart Things app and see what you have at home from right inside the aisle inside the grocery store. Currently in beta right now, but based on your ingredients inside the fridge it will recognize ingredients and put together custom recipes for you. It’s perfect in the extra depth and I will not go back to a standard fridge! It’s quite a splurge but for my love of home automation this is a perfect addition!
I would recommend this to a friend
Pros mentioned:
Family hub
Rated 5 out of 5 stars
Just love Bixby
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Family Hub is awesome! Great features that allow you to keep a shopping list and send to your phone when shopping... cameras allow you to view fridge contents from anywhere... Speakers are nice. One downside is the shiny handles show fingerprints.
I would recommend this to a friend
Pros mentioned:
Music player
Rated 5 out of 5 stars
We love it!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He have only had the fridge for a couple days, but it’s awesome. The connectivity, the ability to check our security system, PINTEREST ON YOUR FRIDGE... I may or may not have ordered things from amazon..from my fridge. It’s a really cool appliance. The kids like the notepad and I love the fact that I can look into the fridge using the camera system if I’m at the store and forget what I have. My husband enjoys the features like weather and music. We did have a couple snags initially like the screen freezing (not literally). I’m trying to figure out how to “restart” the tablet for future reference so I don’t have to pull the fridge out and unplug it if it does freeze again. But all that aside it is a great fridge, I would definitely recommend it!
I would recommend this to a friend
Brand response from Samsung
Posted .
Hey Wmfortenberry! We hope that your family hub works perfectly for a very long time to come, but if you do have any freezing up issues in the future, here's a link (https://bit.ly/2KvPs92) with steps on what to do. ^Jecca
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Great Fridge for the Tech Hungry Family
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I find this product amazing spacious and the fact you can peak in from work on your phone to see what you are missing, and proceed to buy before you get home.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Thanks so much for the 5-star review, Dave! Samsung appreciates you. ^Jecca
Pros mentioned:
Family hub
Rated 5 out of 5 stars
Great Design
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everyone has a deep freeze so give yourself more room with this optional fridge zone. The hub is nice as well with recipes right on the fridge so you won't spill stuff on your iPad or laptop in the kitchen. It's all there in the kitchen. Speaker is impressive as well, but it would be cool to get the tv on the fridge. I believe it just does the screen mirroring with your phone or tablet right now. I haven't gotten into all the stuff the apps can do yet, but will use that eventually. It's really a nice deal and a great fridge. The recipes right there are a game changer along with extra fridge space. Ring works on it as well, so check the fridge before answering the door.
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, it has been good to use. I dont like the way the ice maker engages but they have a recall so we will see. Everything else seems to be working fine. The only thing that sucks about the hub is that only one person can stay connected at a time. So that means for now my wife is the only one who can see what's in the fridge from her phone. She isn't the only one who shops.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Fridge for Our Family of 6!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a family of 6 we bought this fridge for the extra storage space [bottom right side can be set as the fridge or freezer] The Tablet was the bonus!
We love how spacious this is, we have the kids food, drinks, snacks etc on the bottom right side so they have their own space.
We have a deep freezer where we store all the meat etc so we only keep the daily stuff in the freezer like the waffles, ice cream, Popsicles etc on the bottom left of this fridge.
The convenience of the tablet helps keeps our family on track schedule wise, we love that you can access our ring, Pandora, recipes etc
Buy this fridge, trust us you won't be disapointed!
I would recommend this to a friend
Pros mentioned:
Flex zone
Rated 5 out of 5 stars
It's pretty to look at
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very pretty fridge, very sleek. I haven't been able to use it to it's full potential but I know I will. I love technology and the whole Samsung Android OS. Everyone who comes over is attracted to the fridge, they have to go play with it and see what it does lol. I would definitely buy the protection plan for this fridge...too much to risk without it. I love the flex zone as well. Right now, we're using it as a freezer. I don't have much in it right now since we just moved in but it currently does a great job of keeping groceries cool or frozen.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Hey ClaireBear! It's so great to hear how much you love Samsung products. We are delighted to have you as such a happy and loyal customer. ^Jecca
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Worth every penny!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is very spacious, well lit and allows me to organize my food items perfectly. I like the feature of the right bottom becoming a freezer, or extra refrigerator space. The Family Hub system has been very useful - we listen to music every day with it. We use the blackboard to write notes, the view inside app to see what is in it when I am at the store. There are so many useful features on this refrigerator that make every day life that much easier.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Pros mentioned:
Music player, Smart features
Rated 5 out of 5 stars
See in the fridge without opening the door
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing does everything except cook the meal. I enjoy listening to the music while I cook. And looking into the fridge with my smartphone.
I would recommend this to a friend
Rated 4 out of 5 stars
Beautiful refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love our new fridge. The flex zone climate control is really nice. The tablet I thought was going to be overkill is actually a great family hub center. Its bright inside everywhere, theres no dark spots. My only complaint would be the shape and size of the door bins and the height of one of the shelves.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Pros mentioned:
Flex zone
Rated 5 out of 5 stars
Love the Flex Zone
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really picked this for the tablet, but I think the best feature is the Flex Zone. We keep all our fruits and veggies down there and they stay good up to 3 times longer than our previous fridge. The cooling is amazing.
We love decorating the tablet for holidays/events, but we have slacked off using the other features. Some of the apps seem like they could use a little more work, but maybe that's just me because that's what I do for a living.
I would recommend this to a friend
Pros mentioned:
Music player
Rated 5 out of 5 stars
great fridge but get the extra warranty
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do love this refrigerator . this is also the second one we've had. the first one lasted 3 years and this there was a freon leak that was unfixable. fortunately I purchased the extended warranty at it was replaced, if you purchase definitely get the extra warranty.
this fridge is great. its very very big inside and we listen to a lot of music on it. we can upload photos on it and it plays them in a slideshow. very very cool.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Pros mentioned:
Smart features
Rated 4 out of 5 stars
Great fridge
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new fridge it has great speaker sound, i an see my Ring cameras on it and a lot of ither great gadgets but the reason i gave 4 out of 5 is i wish the ice crushed the ice better some pueces are half ice cubes.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
So far, so great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were wary of this due to all the reviews about the ice machine freezing up, but 3 weeks in, no problems and enjoying the ride. It takes a little time to get used to your refrigerator talking to you, but we are loving all the space it provides.
The flex zone keeps meat fresh for a long time. (We’ve has ground beef in their over 2 weeks that looks just like it did when we brought it home.)
Looking forward to enjoying it for years.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Rated 5 out of 5 stars
Best fridge I've purchased
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best decision I've made. It's super spacious and the flex door is super useful. I love the screen I always use it to play some music when cooking.its the best
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
I would recommend this to a friend
Pros mentioned:
Music player, Smart features
Rated 5 out of 5 stars
Lots of space and very efficient.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very smart and lots of space inside the fridge. Fits any aesthetic. Love playing my music on it!
I would recommend this to a friend
Rated 3 out of 5 stars
Wish I could return it!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If this refrigerator could be returned, it would be gone. It’s definitely not worth the price tag and has a lot of issues that are simple design flaws that it shouldn’t have being in this price range.
One of the worst things to see daily is the fingerprints. Fingerprints for days!! The metal part where your hands go to open the the fridge are not print free at all. This has to be wiped down daily and even that is not enough.
The ice maker is so small. So very small!! We cannot even fill a very small cooler with ice like we could from our 15 year old refrigerator this replaced. Not to mention how incredibly slllllooooooow the ice dispenses when you just want some ice in your glass.
Don’t plan on organizing much into the door pockets. They’re so incredibly small that most things won’t even fit into them. The top right pockets are literally the only ones that seem halfway normal.
As for the inside space, there’s not much room to sit anything that has any type of heighth. So, I can have 2 jugs sitting there and that’s it. Don’t open that fridge and expect to be able to put your insulated beverage cup (24 oz or larger) anyplace because there’s nowhere it will fit with a gallon of milk and tea or milk and OJ in there.
Also, the top 2 doors open funky. It’s fine if you only need something from the right side, but if you only need something from the left side you still have to open the right side, too.
I truly hate this fridge. It’s been the ultimate money waster of life and I wish it could be returned.
Don’t make the same mistake we did. Pass on this one!
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Fun fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the idea of this fridge however the shelves are not what I expected. Bigger fridge smaller shelf space with limited abilities to hold medium to large containers or gallon containers. Still enjoy it but lucky for us we also have a secondary fridge.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
No, I would not recommend this to a friend
Pros mentioned:
Flex zone
Cons mentioned:
Ice maker
Rated 2 out of 5 stars
Just remove the ice maker.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The available space is great, and the flex zone is nice to change the temp depending on what is in there. But the ice maker is the worst. Consistently getting stopped up where it dumps the ice so it thinks it’s full, and then you have to break it up to release it. Then you have to wait around most of the day for ice to drop. And it leaks into the opening and collects until the stopper opens, so when you do finally go to get ice, a handful of water dumps out first.
This review is from Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there, I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142727340. We thank you for being a part of the Samsung family. ^Brad