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Customer Ratings & Reviews

Your price for this item is $2,799.99
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The comparable value price is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2163 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,163 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than what I expected. I really fell in love with this refrigerator and seeing it at the store didnt do much justice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you want in a Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I didn’t hear great things about Samsung refrigerators, but so far we haven’t had any issues with the refrigerator. Keeps everything cool, ice machine works and the water is flowing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Marie’s new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my new fridge. Plenty of freezer room. Extra pull out drawer is perfect for frozen snacks and ice cream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 28 cu ft fridge So Far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the fridge for little over 2 weeks now. Figured out the wi-fi connection a few days ago and it saved us. Wife was getting ready to leave for work and I got notified at work that the fridge had been left open. I called her right way and she had left it cracked, so she shut it. I can't imagine what would have happened if it got left open all day. It got cold fast when they delivered it and stay cold. Super quite. Ice marker works great and holds quite a bit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! We are happy to hear that you and your family are getting great use out of your new refrigerator. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure I would like the bottom freezer drawer and the middle drawer, but they are growing on me. You cannot use the water or ice if the doors are open, which my old fridge was not like that, so it is hard for me to get used to. Very roomy. Wish there was a place to put sticks of butter - I may have to buy a butter saver. The water/ice dispenser also takes some time to get used too, have had a few spills on the floor because we did not have the cup situated just right.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Versatile and good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for storage. The temperature controls keep the fruit and vegetables fresher longer. It looks great! Easy to clean and very quiet. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Samsung 28 cu ft 4 door French door Refrigerator with FlexZone drawer stainless steel. It’s of spaces to put your food, drinks bread and butter on both sides of the doors. More rooms inside for other stuffs. Big spaces for for frozen foods. Would highly recommend to my friends and relatives to get one at Best Buy only.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Drawer functionality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The inside is so spacious and the outside is so sleek! The middle drawer is perfect for snacks/drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good new fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, good ice cube maker, WiFi control. Overall great upgrade for the price

    I would recommend this to a friend
  • Pros mentioned:
    Design, Drawer functionality

    Rated 5 out of 5 stars

    roomy and functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is spacious and well designed. I wasn't sure I would like the deli drawer as a separate thing but it turns out to be a good idea not to have to open the doors to get into it. There are not many options to change the shelf positions, but so far it has been okay, I have been able to put anything, even fairly tall pots, in there. There is a retracting shelf for even taller pots if you rearrange whatever normally is there. The lighting is great and available in fridge, drawer and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Love the space however, the doors are not level and needs a little. Push to make sure they close.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! I love all the extra spaces for specific size items. ( condiments, etc.) It is easy to keep items organized. And the smaller drawer is perfect for drinks!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Perfect fridge for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Especially the middle drawer that can be a freezer or a fridge. For us it is perfect for soda cans, cheese and yogurt. Tons of room in the fridge. More than enough freezer space down on the bottom. Nice cold water and ice in the door. I really couldn’t be happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator works nice works are respectful when answering questions.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Almost a Five Star...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love most everything about this machine with the exception of the Ice maker/water dispenser. The ice maker is very slow to dispense ice and also small. The button that actually makes the ice come out on the door is so hard to hit specifically in the right place (it is a huge long button but a small button behind that) to activate the process. No matter what size cup you use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and quiet fridge. So many compartments and energy efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No light at water dispenser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works well and looks nice. I do not like that there is no light or no apparent light located at the water dispenser some things I have read is that Samsung was having too much issues and wasn’t going to fix it. I am not sure we would have purchased it if we new there was no light

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new fridge. I was reluctant to buy Samsung as I have heard some bad things about servicing it, but I wanted to match my range and fridge so I went with it. It is a great fridge with lots of space, extra drawer in the middle, and a flexible layout of the main fridge space. Cooling appears uniform and the stainless is easy to clean. Ice maker slow but otherwise works well. I hope that if I ever have to service it, that I will have better luck than others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Beautiful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator. The ice make seems slower than the Kenmore it replaced. I love the FlexZone drawer. That was an added benefit to this model. I hope it serves us well for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, questionable followup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. My salesperson at Best Buy Fort Lauderdale was friendly and efficient. My refrigerator arrived on time. One part of the installation is not complete. There is a rivet on the top shelf that needs to be removed. I have called the Geek Squad, but have had trouble getting through. Questions on your helpline got me nowhere. I talked to many women without a resolution. I do not have the drill necessary to remove this little rivet.

    I would recommend this to a friend