Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

Name: Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
Brand: Samsung
SKU: 6323225
Rating: 4.4 (2181 reviews)

Model: RF28R7201SG

SKU: 6323225

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Key Specs
- Color Finish: Black stainless steel
- Product Height: 70 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 35 3/4 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Height To Top Of Refrigerator (Without Hinges): 68 7/8 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
- Height To Top Of Door Hinge: 70 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
- Depth Without Handle: 34 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
- Depth With Handle: 36 1/2 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
- Total Capacity: 28 cubic feet
- Refrigerator Style: French Door
- Lighting Type: LED
- Ice Maker: Yes
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Works With: SmartThings (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Bixby (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
General
- Brand: Samsung
- Model Number: RF28R7201SG
- Product Name: 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer
- Color: Black Stainless Steel
- Color Finish: Black stainless steel
- Side Panel Color: Black
Dimensions
- Product Height: 70 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 35 3/4 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Depth: 36 1/2 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
- Height To Top Of Refrigerator (Without Hinges): 68 7/8 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
- Height To Top Of Door Hinge: 70 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
- Standardized Width: 36 inches (An approximated measurement (exact width may differ slightly) determined by the manufacturer in accordance with industry standards. Standardized sizes are intended to assist consumers when purchasing appliances and planning for installation.)
- Counter Depth: false (The product case installs flush with the depth of standard kitchen counters to provide a built-in appearance.)
- Depth Without Handle: 34 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
- Depth With Handle: 36 1/2 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
- Depth Without Door: 29 3/8 inches (Measurement from the back of the product to its front, not including the door.)
- Depth With Door 90 Degrees Open: 48 1/4 inches (Measurement from the back of the product to its front, with the door open at a 90-degree angle.)
- Product Weight: 328 pounds (The out of box weight of the item.)
Capacity
- Total Capacity: 28 cubic feet
- Refrigerator Capacity: 15.9 cubic feet (Total amount of space within the refrigerator compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
- Freezer Capacity: 8.3 cubic feet (Total amount of space within the freezer compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
- Convertible Temperature Zone Capacity: 3.8 cubic feet (Total amount of space within the convertible temperature compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
Performance
- Minimum Operating Temperature: 38 degrees fahrenheit (The lowest recommended ambient (surrounding) temperature in which the product can ideally operate stated by the manufacturer. Generally long-term exposure of the product to temperatures less than the minimum can result in ineffective operation.)
- Maximum Operating Temperature: 110 degrees fahrenheit (The highest recommended ambient (surrounding) temperature in which the product can ideally operate stated by the manufacturer. Generally long-term exposure of the product to temperatures more than the maximum can result in ineffective operation.)
Features
- Configuration: Freestanding (The size, arrangement, and physical configuration of the product.)
- Panel Ready: false (Product is ready to be fit with a customized front panel that integrates with existing cabinetry and décor.)
- Refrigerator Style: French Door
- Fingerprint Resistant: true
- Convertible Temperature Zone: true (Refrigerators with this feature include a separate compartment with independent temperature controls from the main product. These compartments offer a flexible space that allows you to change the temperature based on your additional storage needs. Whether it’s a place to chill beverages for an evening with friends, keep snacks cool, or even provide extra freezer space.)
- Convertible Temperature Zone Location: Middle
- Convertible Temperature Zone Range: 29 to 42°F
- Garage Ready: true (Garage Ready appliances have been tested by the manufacturer to operate within a wider range of external temperatures than the average home environment, such as a garage which can fall below freezing or heat above 100 degrees Fahrenheit. Please refer to the manufacturer's documentation for detailed external operating temperature requirements.)
- Dual Evaporation: true (A cooling system that works to create a stable climate for the refrigerator and freezer separately. This ensures that each compartment is able to maintain a separate humidity and temperature level ideal for the respective stored items. Freezers tend to require lower humidity while refrigerators require higher humidity to keep foods fresher for longer.)
- Door-Open Alarm: true
- Sabbath Mode: true (This mode complies with the rules of Halakha and allows Shabbat-observant people to use the appliance on the Shabbat and other Jewish holidays.)
- Temperature Control Type: Touchpad
- Display Type: LED
- Defrost Type: Automatic, Automatic (Ice build-up can reduce the appliance’s cooling capacity, making it work harder and consume more energy. Defrosting is necessary to maintain its efficiency and each type has its own advantages depending on user needs and preferences. Manual defrost appliances require unplugging to melt ice naturally, but offer more space, lower energy consumption, and lower cost without the internal heating element. Frost-free appliances regulate temperature to prevent ice build-up automatically. Automatic defrost systems use a timer to circulate heat and prevent ice accumulation, while adaptive defrost systems use sensors to determine the optimal times for heat circulation.)
- Hinge Setting: Fixed left, Fixed right
- Lighting Type: LED
- Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
Ice & Water
- Ice Maker: Yes
- Ice Dispenser Ice Form: Crushed, Cubed
- Ice Maker Location(s): Freezer
- Daily Ice Production: 10 pounds (Maximum quantity of ice that can be produced within 24 hours.)
- Ice and Water Dispenser: Ice and water
- Ice and Water Dispenser Location: External
- Dispensed Water Type: Cold Water
- Dispenser Features: Dispenser light
Storage
- Number of External Doors/Drawers: 4
- Number of Refrigerator Shelves: 5
- Refrigerator Shelf Style: Spill proof, Slide-In
- Quick Access Door: false (A door-within-door that provides convenient access to your favorite food and drink items without opening the main door.)
- Dairy Center: false (Designated storage with closure for dairy items such as butter, yogurt, and cream cheese, helps keep these items accessible and may reduce the risk of cross-contamination.)
- Gallon Door Storage: true (Designated storage space for gallon-sized containers, such as milk, juice, and water.)
- Humidity-Controlled Crisper: true
- Deli Meat Drawer: true (Designated storage for deli and other meats helps keep these items accessible and may reduce the risk of cross-contamination.)
- Refrigerator Shelf Material: Tempered Glass
Freezer Info
- Freezer Compartment: true
- Freezer Location: Bottom
- Freezer Door Type: Pull Out Drawer
- Freezer Shelf Material: Plastic
- Freezer Interior Light: true
- Quick Freeze: true (Feature that allows you to quickly reduce the temperature when needed, perfect for chilling drinks or freezing large quantities of fresh food. Fast freezing may help maintain food quality.)
Filter Info
- Water Filtration: true
- Water Filter Model Number: HAF-QIN (The water filter model(s) recommended for use with the product.)
Electrical Specification
- Amperage: 5 amperes (Strength of electrical current.)
- Voltage: 115 volts (Amount of power needed to support an electrical current.)
- Estimated Annual Electricity Use: 755 kilowatt hours (Predicted amount of electricity needed to operate the product under average conditions for one year.)
- Estimated Annual Operating Cost: 91 United States dollars (Predicted cost of operating the product under average conditions for one year.)
Certifications Listings & Approvals
- ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
- ADA Compliant: true (Meets standards set by the Disabilities Act (ADA) Standards for Accessible Design)
- Consortium for Energy Efficiency (CEE) Rating: CEE Not Qualified
- Chemical Disclosures: Free of PFAS, PFOA, lead, and cadmium (The disclosure of Per- and Polyfluorinated Substances (PFAS) and/or other chemicals.)
Warranty
- Warranty - Parts: 1 year
- Warranty - Labor: 1 year
Compatibility
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Works With: SmartThings (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Bixby (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
Other
- UPC: 887276304915

A refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.

FlexZone Drawer: A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
Adjustable Shelves: Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.
Wi-Fi and Bixby Enabled: Use your smartphone to control the temperature and monitor your french door refrigerator remotely.
Fingerprint Resistant Finish: A special finish to reduce smudges and minimize cleaning.
High-Efficiency LED Lighting: LED lighting designed to beautifully light up the interior of your fridge so you’re able to quickly spot what you want.
ADA Compliant: Easy to reach controls for everyone.
Twin Cooling Plus®: Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.
Ice Max: Large capacity, storesup to 4.2 lbs. of ice.
ENERGY STAR® Certified: Eco-friendly and energy-efficient.
FlexZone Drawer: A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
Adjustable Shelves: Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.
Wi-Fi and Bixby Enabled: Use your smartphone to control the temperature and monitor your french door refrigerator remotely.
Fingerprint Resistant Finish: A special finish to reduce smudges and minimize cleaning.
High-Efficiency LED Lighting: LED lighting designed to beautifully light up the interior of your fridge so you’re able to quickly spot what you want.
ADA Compliant: Easy to reach controls for everyone.
Twin Cooling Plus®: Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.
Ice Max: Large capacity, storesup to 4.2 lbs. of ice.
ENERGY STAR® Certified: Eco-friendly and energy-efficient.

Whats Included

4-Door French Door Refrigerator with FlexZone Drawer
User Manual
Water Filter
4-Door French Door Refrigerator with FlexZone Drawer
User Manual
Water Filter

Product Manuals

Documents

Energy_Guide_PDF
Energy_Guide_PDF

Q: Does this refrigerator have adjustable shelves?

A: Yes, this Samsung refrigerator has adjustable shelves that can slide-in or flip-up.

Q: Is this Samsung refrigerator energy star certified?

A: Yes, this Samsung refrigerator is ENERGY STAR® Certified.

Q: Does this refrigerator have a water filter?

A: Yes, this refrigerator has water filtration.

Q: Can I control the temperature of this refrigerator using my smartphone?

A: Yes, you can control the temperature of this Samsung refrigerator remotely using your smartphone.

Q: How much ice can the ice maker store?

A: The ice maker can store up to 4.2 lbs of ice.

Q: Are there LED lights inside the freezer?

A: Yes, the freezer has interior LED lights.

Q: Does this Samsung refrigerator have a fingerprint resistant finish?

A: Yes, this Samsung refrigerator has a fingerprint resistant finish.

Q: Have they redesigned the ice maker on this new model from the last few years which caused so many consumers heartache?

A: Yes....the original only lasted 3 mos, redesigned icemaker lasted just under a year for me. Frustrating!

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
Quiet and Attractive
This is our first "drawer" refrigerator. It is very attractive and "big", but I think it could have been architected a little bit better. I'd have preferred it be a few inches wider than deeper. I think the ice maker in the door rather than both in the door and in the fridge would have made for better shelf organization and efficiency. The left door with the cold seal closes a bit loud and rough, which also wouldn't be as big of an issue if the ice maker was just in the door and not half-door and half-fridge because there wouldn't be shelf storage banging each time the door closes. There aren't any "tall" shelves for taller drink containers like wine bottles or large milk or tea jugs. You can adjust one shelf so that it slides back to make a taller shelf, but only half-deep, so it really isn't very much "tall" shelf room. Or you can remove one shelf on the same side as the ice maker, but there again, because the ice maker is both in the door and in the fridge, you're only getting half as much "tall" shelf space there also due to the ice maker parts that are inside the fridge itself. I wanted an ice maker, but I didn't realize exactly how much fridge space that would take up and again, I think it's the design and not unavoidable, with a redesign since fridges have had ice makers for decades and they have been better designed to maximize space before. It would possibly be better to be able to rearrange and customize the shelf space as needed. I'm adjusting to this "drawer" storage idea, but so far I'm not sure its better and I'm wondering how much fridge and freezer space I've lost to the door/drawers division. It is technically a bigger fridge, but I don't know if it is actually roomier than my older, slightly smaller fridge because of the ice maker and shelf design and I'm not sure it would be bigger on its own, if I hadn't kept our old fridge for the garage. I've only had this appliance for a week. My purchase date was 12-1, but it wasn't delivered until 12-24 and it would have been 12-30, if I hadn't logged into my Best Buy account and noted I could move the delivery up, which Best Buy said they would inform me of if it was possible, but no one did - I might have been able to have the fridge much sooner if I'd logged in sooner and checked for earlier dates, but I took them at their word. So, I'm still getting a feel for it. It is very attractive and very quiet.
Posted 6 years ago by Shameus
Rated 4 out of 5 stars
Really like it but
Really love the room and the flex drawer, The flex drawer allows you to have a just above freezing but much colder than The main fridge, perfect for meat, breads, anything you want to preserve longer. My potatoes seem to stay perfectly fresh in the veggie drawers. I’m able to keep my large coffee creamer, milk and orange juice in the door the other shelve easily has my tall, large mayo, ketchup, relish mustard and top door shelve has jam etc. I also like being alerted when the door was a not shut, that has helped a lot. The bad is: what fridge has a water dispenser that has no drip tray or a light! The water goes on the floor because the dispenser protrudes beyond the would be drip tray area so it goes directly on the floor! No light is annoying and frankly unreal.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Posted 3 years ago by Allen
Rated 4 out of 5 stars
So Far So Good.
We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Posted 6 years ago by Rick