
A refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.
A: Yes....the original only lasted 3 mos, redesigned icemaker lasted just under a year for me. Frustrating!
A: Yes according to the manual and the door design, there should be a long and narrow freezer door bin. Our older (2008 Samsung french door) refrigerator had one and the manual identifies it too. I went back to the store and none of their floor models came with the door bin. The sales staff had no idea, of course. Now I'm looking for information on the freezer door bin and WHY it doesn't seem to be included. I'm including picture of the location, door support points and the manual illustration with bold print of the component name, "door bin". Anyone know why it's not included?
A: No, the new ones are not an improvement. We have an older one that's been running just fine for a few years now, but the one we bought three quit working overnight and all the food has to be thrown away. I even called Samsung and they said that it's normal for their new refrigerators to fail that way. Just throw everything away, reboot it, and fill it back up again. They say it just happens at random. It could happen again tonight, or it could run for a few months. They say it's normal.
A: Ours is brand new not even a month old and we've noticed the same thing. Can't figure out what is going on? Possibly a manufacturers defect?
Q: Can you lock or turn off the ice and water feature?
A: Great question, Rfullhouse! This model actually has 2 different options depending on exactly what you want. There is an Ice Maker button that will turn the ice maker on/off. There is also a Dispenser Lock feature that will prevent the dispenser from dispensing any water or ice until it is unlocked. ^Jecca
Q: Do I have to replace the water filter? Is there a place to replace the water filter?
A: Hello Mike! I am including a helpful link to the user manual (https://bit.ly/2v6txlq) on page 76 to support your concerns on the water filter. We thank you for being a part of Samsung! ^Lena
A: I don't think so. Cause mine has the same issue. As soon as it was delivered photos were taken by the delivery guy and sent to customer service and BB are actually the ones who would call you and offer options for the damaged product. They have replaced mine few days after. BB always has an excellent customer service.
A: From my delivery experience, Yes. I put in the comments section of my order that it would be necessary to remove the drawers and doors to fit through my front door. They had no problem doing this. The funny part was when I asked them if they had a heads up that they would need to do this, they indicated they had no idea. Evidently no one passed this information on to them.