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Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

Model: RF28R7201SG
SKU: 6323225
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Color Finish: Black stainless steel
    • Product Height: 70 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 35 3/4 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Height To Top Of Refrigerator (Without Hinges): 68 7/8 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
    • Height To Top Of Door Hinge: 70 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
    • Depth Without Handle: 34 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
    • Depth With Handle: 36 1/2 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
    • Total Capacity: 28 cubic feet
    • Refrigerator Style: French Door
    • Lighting Type: LED
    • Ice Maker: Yes
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Works With: SmartThings (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Bixby (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: Samsung
    • Model Number: RF28R7201SG
    • Product Name: 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer
    • Color: Black Stainless Steel
    • Color Finish: Black stainless steel
    • Side Panel Color: Black
  • Dimensions
    • Product Height: 70 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 35 3/4 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 36 1/2 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Height To Top Of Refrigerator (Without Hinges): 68 7/8 inches (Height from bottom of refrigerator to top of the door, without the top hinges.)
    • Height To Top Of Door Hinge: 70 inches (Height from bottom of refrigerator to top of the door, including the top hinge.)
    • Standardized Width: 36 inches (An approximated measurement (exact width may differ slightly) determined by the manufacturer in accordance with industry standards. Standardized sizes are intended to assist consumers when purchasing appliances and planning for installation.)
    • Counter Depth: false (The product case installs flush with the depth of standard kitchen counters to provide a built-in appearance.)
    • Depth Without Handle: 34 inches (Measurement from the back of the product to its front (with door closed), not including handle.)
    • Depth With Handle: 36 1/2 inches (Measurement from the back of the product to its front (with door closed), including the handle.)
    • Depth Without Door: 29 3/8 inches (Measurement from the back of the product to its front, not including the door.)
    • Depth With Door 90 Degrees Open: 48 1/4 inches (Measurement from the back of the product to its front, with the door open at a 90-degree angle.)
    • Product Weight: 328 pounds (The out of box weight of the item.)
  • Capacity
    • Total Capacity: 28 cubic feet
    • Refrigerator Capacity: 15.9 cubic feet (Total amount of space within the refrigerator compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
    • Freezer Capacity: 8.3 cubic feet (Total amount of space within the freezer compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
    • Convertible Temperature Zone Capacity: 3.8 cubic feet (Total amount of space within the convertible temperature compartment. Usable space may be reduced by shelves, cabinets, or other storage features.)
  • Performance
    • Minimum Operating Temperature: 38 degrees fahrenheit (The lowest recommended ambient (surrounding) temperature in which the product can ideally operate stated by the manufacturer. Generally long-term exposure of the product to temperatures less than the minimum can result in ineffective operation.)
    • Maximum Operating Temperature: 110 degrees fahrenheit (The highest recommended ambient (surrounding) temperature in which the product can ideally operate stated by the manufacturer. Generally long-term exposure of the product to temperatures more than the maximum can result in ineffective operation.)
  • Features
    • Configuration: Freestanding (The size, arrangement, and physical configuration of the product.)
    • Panel Ready: false (Product is ready to be fit with a customized front panel that integrates with existing cabinetry and décor.)
    • Refrigerator Style: French Door
    • Fingerprint Resistant: true
    • Convertible Temperature Zone: true (Refrigerators with this feature include a separate compartment with independent temperature controls from the main product. These compartments offer a flexible space that allows you to change the temperature based on your additional storage needs. Whether it’s a place to chill beverages for an evening with friends, keep snacks cool, or even provide extra freezer space.)
    • Convertible Temperature Zone Location: Middle
    • Convertible Temperature Zone Range: 29 to 42°F
    • Garage Ready: true (Garage Ready appliances have been tested by the manufacturer to operate within a wider range of external temperatures than the average home environment, such as a garage which can fall below freezing or heat above 100 degrees Fahrenheit. Please refer to the manufacturer's documentation for detailed external operating temperature requirements.​)
    • Dual Evaporation: true (A cooling system that works to create a stable climate for the refrigerator and freezer separately. This ensures that each compartment is able to maintain a separate humidity and temperature level ideal for the respective stored items. Freezers tend to require lower humidity while refrigerators require higher humidity to keep foods fresher for longer.)
    • Door-Open Alarm: true
    • Sabbath Mode: true (This mode complies with the rules of Halakha and allows Shabbat-observant people to use the appliance on the Shabbat and other Jewish holidays.)
    • Temperature Control Type: Touchpad
    • Display Type: LED
    • Defrost Type: Automatic, Automatic (Ice build-up can reduce the appliance’s cooling capacity, making it work harder and consume more energy. Defrosting is necessary to maintain its efficiency and each type has its own advantages depending on user needs and preferences. Manual defrost appliances require unplugging to melt ice naturally, but offer more space, lower energy consumption, and lower cost without the internal heating element. Frost-free appliances regulate temperature to prevent ice build-up automatically. Automatic defrost systems use a timer to circulate heat and prevent ice accumulation, while adaptive defrost systems use sensors to determine the optimal times for heat circulation.)
    • Hinge Setting: Fixed left, Fixed right
    • Lighting Type: LED
    • Wireless Connectivity: Wi-Fi (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
  • Ice & Water
    • Ice Maker: Yes
    • Ice Dispenser Ice Form: Crushed, Cubed
    • Ice Maker Location(s): Freezer
    • Daily Ice Production: 10 pounds (Maximum quantity of ice that can be produced within 24 hours.)
    • Ice and Water Dispenser: Ice and water
    • Ice and Water Dispenser Location: External
    • Dispensed Water Type: Cold Water
    • Dispenser Features: Dispenser light
  • Storage
    • Number of External Doors/Drawers: 4
    • Number of Refrigerator Shelves: 5
    • Refrigerator Shelf Style: Spill proof, Slide-In
    • Quick Access Door: false (A door-within-door that provides convenient access to your favorite food and drink items without opening the main door.)
    • Dairy Center: false (Designated storage with closure for dairy items such as butter, yogurt, and cream cheese, helps keep these items accessible and may reduce the risk of cross-contamination.)
    • Gallon Door Storage: true (Designated storage space for gallon-sized containers, such as milk, juice, and water.)
    • Humidity-Controlled Crisper: true
    • Deli Meat Drawer: true (Designated storage for deli and other meats helps keep these items accessible and may reduce the risk of cross-contamination.)
    • Refrigerator Shelf Material: Tempered Glass
  • Freezer Info
    • Freezer Compartment: true
    • Freezer Location: Bottom
    • Freezer Door Type: Pull Out Drawer
    • Freezer Shelf Material: Plastic
    • Freezer Interior Light: true
    • Quick Freeze: true (Feature that allows you to quickly reduce the temperature when needed, perfect for chilling drinks or freezing large quantities of fresh food. Fast freezing may help maintain food quality.)
  • Filter Info
    • Water Filtration: true
    • Water Filter Model Number: HAF-QIN (The water filter model(s) recommended for use with the product.)
  • Electrical Specification
    • Amperage: 5 amperes (Strength of electrical current.)
    • Voltage: 115 volts (Amount of power needed to support an electrical current.)
    • Estimated Annual Electricity Use: 755 kilowatt hours (Predicted amount of electricity needed to operate the product under average conditions for one year.)
    • Estimated Annual Operating Cost: 91 United States dollars (Predicted cost of operating the product under average conditions for one year.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
    • ADA Compliant: true (Meets standards set by the Disabilities Act (ADA) Standards for Accessible Design)
    • Consortium for Energy Efficiency (CEE) Rating: CEE Not Qualified
    • Chemical Disclosures: Free of PFAS, PFOA, lead, and cadmium (The disclosure of Per- and Polyfluorinated Substances (PFAS) and/or other chemicals.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Compatibility
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
    • Works With: SmartThings (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Bixby (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Other
    • UPC: 887276304915

A refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.

Find the Perfect Refrigerator

  • FlexZone Drawer: A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
  • Adjustable Shelves: Adjustable shelves go from standard to slide-in or flip-up, to store tall items with ease.
  • Wi-Fi and Bixby Enabled: Use your smartphone to control the temperature and monitor your french door refrigerator remotely.
  • Fingerprint Resistant Finish: A special finish to reduce smudges and minimize cleaning.
  • High-Efficiency LED Lighting: LED lighting designed to beautifully light up the interior of your fridge so you’re able to quickly spot what you want.
  • ADA Compliant: Easy to reach controls for everyone.
  • Twin Cooling Plus®: Near-commercial grade humidity levels, helps prevent spoiling and freezer burn.
  • Ice Max: Large capacity, storesup to 4.2 lbs. of ice.
  • ENERGY STAR® Certified: Eco-friendly and energy-efficient.
Whats Included
  • 4-Door French Door Refrigerator with FlexZone Drawer
  • User Manual
  • Water Filter
Product Manuals
Documents
  • Energy_Guide_PDF

Q: Have they redesigned the ice maker on this new model from the last few years which caused so many consumers heartache?

A: Yes....the original only lasted 3 mos, redesigned icemaker lasted just under a year for me. Frustrating!

Q: Is there supposed to be a small shelf or bin attached to the door of the freezer? It looks like there is a place for one, but my fridge doesn't have one. ( I'm not talking about the upper sliding drawer inside the freezer; I have that.)

A: Yes according to the manual and the door design, there should be a long and narrow freezer door bin. Our older (2008 Samsung french door) refrigerator had one and the manual identifies it too. I went back to the store and none of their floor models came with the door bin. The sales staff had no idea, of course. Now I'm looking for information on the freezer door bin and WHY it doesn't seem to be included. I'm including picture of the location, door support points and the manual illustration with bold print of the component name, "door bin". Anyone know why it's not included?

Q: Is the 2019 refrigerator model an improvement? I just purchased it & some reviews are disheartening. My current Samsung 3-door went problem-free for over 10 years & just recently had an ice problem. Could it be a gamble because of poor quality control??

A: No, the new ones are not an improvement. We have an older one that's been running just fine for a few years now, but the one we bought three quit working overnight and all the food has to be thrown away. I even called Samsung and they said that it's normal for their new refrigerators to fail that way. Just throw everything away, reboot it, and fill it back up again. They say it just happens at random. It could happen again tonight, or it could run for a few months. They say it's normal.

Q: Our four door is a little over a year old and the ice maker freezes up have to defrost to get it working how to stop the problem/

A: Ours is brand new not even a month old and we've noticed the same thing. Can't figure out what is going on? Possibly a manufacturers defect?

Q: Can you lock or turn off the ice and water feature?

A: Great question, Rfullhouse! This model actually has 2 different options depending on exactly what you want. There is an Ice Maker button that will turn the ice maker on/off. There is also a Dispenser Lock feature that will prevent the dispenser from dispensing any water or ice until it is unlocked. ^Jecca

Q: Do I have to replace the water filter? Is there a place to replace the water filter?

A: Hello Mike! I am including a helpful link to the user manual (https://bit.ly/2v6txlq) on page 76 to support your concerns on the water filter. We thank you for being a part of Samsung! ^Lena

Q: Has anyone else been delivered a damaged appliance? I had to sent back this Samsung today because it came off the truck with at least two dents on the front. I have not had success with getting any help from Customer Service for over two hours.

A: I don't think so. Cause mine has the same issue. As soon as it was delivered photos were taken by the delivery guy and sent to customer service and BB are actually the ones who would call you and offer options for the damaged product. They have replaced mine few days after. BB always has an excellent customer service.

Q: Will delivery men remove the doors and drawers to get the fridge in the kitchen. Doorway is 31.5 inches

A: From my delivery experience, Yes. I put in the comments section of my order that it would be necessary to remove the drawers and doors to fit through my front door. They had no problem doing this. The funny part was when I asked them if they had a heads up that they would need to do this, they indicated they had no idea. Evidently no one passed this information on to them.