
Rating 4.4 out of 5 stars with 2213 reviews
4.4- Overall Performance (538)
- Capacity (348)
- Drawer Functionality (199)
- Size (144)
- Design (99)
- Ice Maker Performance (196)
- Dispenser Light (9)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Quiet and Attractive
This is our first "drawer" refrigerator. It is very attractive and "big", but I think it could have been architected a little bit better. I'd have preferred it be a few inches wider than deeper. I think the ice maker in the door rather than both in the door and in the fridge would have made for better shelf organization and efficiency. The left door with the cold seal closes a bit loud and rough, which also wouldn't be as big of an issue if the ice maker was just in the door and not half-door and half-fridge because there wouldn't be shelf storage banging each time the door closes. There aren't any "tall" shelves for taller drink containers like wine bottles or large milk or tea jugs. You can adjust one shelf so that it slides back to make a taller shelf, but only half-deep, so it really isn't very much "tall" shelf room. Or you can remove one shelf on the same side as the ice maker, but there again, because the ice maker is both in the door and in the fridge, you're only getting half as much "tall" shelf space there also due to the ice maker parts that are inside the fridge itself. I wanted an ice maker, but I didn't realize exactly how much fridge space that would take up and again, I think it's the design and not unavoidable, with a redesign since fridges have had ice makers for decades and they have been better designed to maximize space before. It would possibly be better to be able to rearrange and customize the shelf space as needed. I'm adjusting to this "drawer" storage idea, but so far I'm not sure its better and I'm wondering how much fridge and freezer space I've lost to the door/drawers division. It is technically a bigger fridge, but I don't know if it is actually roomier than my older, slightly smaller fridge because of the ice maker and shelf design and I'm not sure it would be bigger on its own, if I hadn't kept our old fridge for the garage. I've only had this appliance for a week. My purchase date was 12-1, but it wasn't delivered until 12-24 and it would have been 12-30, if I hadn't logged into my Best Buy account and noted I could move the delivery up, which Best Buy said they would inform me of if it was possible, but no one did - I might have been able to have the fridge much sooner if I'd logged in sooner and checked for earlier dates, but I took them at their word. So, I'm still getting a feel for it. It is very attractive and very quiet.
Posted by Shameus
- Rated 4 out of 5 stars
Really like it but
Really love the room and the flex drawer, The flex drawer allows you to have a just above freezing but much colder than The main fridge, perfect for meat, breads, anything you want to preserve longer. My potatoes seem to stay perfectly fresh in the veggie drawers. I’m able to keep my large coffee creamer, milk and orange juice in the door the other shelve easily has my tall, large mayo, ketchup, relish mustard and top door shelve has jam etc. I also like being alerted when the door was a not shut, that has helped a lot. The bad is: what fridge has a water dispenser that has no drip tray or a light! The water goes on the floor because the dispenser protrudes beyond the would be drip tray area so it goes directly on the floor! No light is annoying and frankly unreal.
This review is from Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Posted by Allen
- Rated 4 out of 5 stars
So Far So Good.
We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.
This review is from Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Posted by Rick
- Rated 5 out of 5 stars
So far so good
The stainless steel looks very beautiful. Very nice design with 2 bottom drawers for easier access and a bonus with the fingerprint resistant for households with little children. Compartments inside are nice and adjustable shelves can be used to maximize storage of more items. So far, no issues with water dispenser or ice maker and I believe the frig has been fairly quiet so far. Nothing to complain about yet as it has only been two weeks since delivery but I am crossing my fingers it will last a long time without any issues.
This review is from Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Posted by Linda
- Rated 5 out of 5 stars
Love it! New Samsung Refrigerator super owesome
Samsung 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer (Stainless Steel) It steal deal for $1499 with $150 gift card I am absolutely thrilled with my new Samsung 28 cu. ft. 4-Door French Door Refrigerator! The sleek stainless steel design looks stunning in my kitchen, and the spacious interior is a game changer. The FlexZone drawer is incredible—whether I’m storing meats, snacks, or drinks, I love being able to adjust the temperature for different types of food. The smart features are fantastic too. I can control settings and get alerts directly from my phone, which is so convenient. The cooling system is efficient, keeping everything perfectly fresh, and the ice maker is fast and reliable. The four doors make it easy to access everything, and the layout is incredibly well-organized. Overall, it’s a beautifully designed, high-tech fridge that makes my life easier, and I highly recommend it to anyone looking for a top-of-the-line refrigerator!
This review is from Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Posted by MageshM