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Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Model: RF28R7201SR
SKU: 6323216
Sold byBest Buy

Customers are saying

Customers often highlight the refrigerator's excellent overall performance, generous capacity, and the highly convenient middle drawer. Users also appreciate the unit's ideal size, sleek design, and quiet operation, along with the added benefit of fingerprint resistance. While the appliance is well-regarded, some customers have expressed dissatisfaction with the limited ice production and the lack of a light on the dispenser.

Generated by AI based on customer reviews.
See it in-store: Roseville has a demo model on display.
Specifications
  • Color Finish
    Stainless steel
    Product Height
    70 inches
    Product Width
    35 3/4 inches
    Height To Top Of Refrigerator (Without Hinges)
    68 7/8 inches
    Height To Top Of Door Hinge
    70 inches
    Depth Without Handle
    34 inches
    Depth With Handle
    36 1/2 inches
Features
  • FlexZone Drawer

    A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

  • Twin Cooling Plus

    Optimizes the temperature and humidity in the fridge and freezer with independent cooling system.

  • SmartThings AI Energy

    SmartThings AI Energy Mode* helps you save money and alerts when you reach your monthly bill target by monitoring your energy consumption.

  • Modern Design

    Modern style with sleek handles and polished door that blends into any kitchen interior.

  • Slide-in Shelf

    The adjustable slide-in shelf is designed to fit in just half of the fridge, so you can slide it back to create more room for tall and bulky items.

  • External Water & Ice Dispenser

    External dispenser gives you easy access to chilled, filtered water and two types of ice: cubed and crushed ice.

  • High-Efficiency LED Lighting

    LED lighting designed to beautifully light up the interior of your fridge so you’re able to quickly spot what you want.

  • Fingerprint Resistant Finish

    A special finish to reduce smudges and minimize cleaning.

  • ADA Compliant

    The refrigerator display is compliant with the standards of the Americans with Disabilities Act (ADA), with controls all within arm’s reach and can be used with just one hand.

  • 10 Year Warranty

    Get 10 Years of parts and 5 years of labor warranty coverage on digital inverter compressor.

  • * Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

See all features
BBY Overview - Samsung Refrigerators & SmartThings [0:55]
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Reviews

Customers are sayingCustomers often highlight the refrigerator's excellent overall performance, generous capacity, and the highly convenient middle drawer. Users also appreciate the unit's ideal size, sleek design, and quiet operation, along with the added benefit of fingerprint resistance. While the appliance is well-regarded, some customers have expressed dissatisfaction with the limited ice production and the lack of a light on the dispenser.
This summary was generated by AI based on customer reviews.
  • Overall Performance (539)
  • Capacity (348)
  • Drawer Functionality (199)
  • Size (144)
  • Design (99)
  • Ice Maker Performance (196)
  • Dispenser Light (9)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Quiet and Attractive

    This is our first "drawer" refrigerator. It is very attractive and "big", but I think it could have been architected a little bit better. I'd have preferred it be a few inches wider than deeper. I think the ice maker in the door rather than both in the door and in the fridge would have made for better shelf organization and efficiency. The left door with the cold seal closes a bit loud and rough, which also wouldn't be as big of an issue if the ice maker was just in the door and not half-door and half-fridge because there wouldn't be shelf storage banging each time the door closes. There aren't any "tall" shelves for taller drink containers like wine bottles or large milk or tea jugs. You can adjust one shelf so that it slides back to make a taller shelf, but only half-deep, so it really isn't very much "tall" shelf room. Or you can remove one shelf on the same side as the ice maker, but there again, because the ice maker is both in the door and in the fridge, you're only getting half as much "tall" shelf space there also due to the ice maker parts that are inside the fridge itself. I wanted an ice maker, but I didn't realize exactly how much fridge space that would take up and again, I think it's the design and not unavoidable, with a redesign since fridges have had ice makers for decades and they have been better designed to maximize space before. It would possibly be better to be able to rearrange and customize the shelf space as needed. I'm adjusting to this "drawer" storage idea, but so far I'm not sure its better and I'm wondering how much fridge and freezer space I've lost to the door/drawers division. It is technically a bigger fridge, but I don't know if it is actually roomier than my older, slightly smaller fridge because of the ice maker and shelf design and I'm not sure it would be bigger on its own, if I hadn't kept our old fridge for the garage. I've only had this appliance for a week. My purchase date was 12-1, but it wasn't delivered until 12-24 and it would have been 12-30, if I hadn't logged into my Best Buy account and noted I could move the delivery up, which Best Buy said they would inform me of if it was possible, but no one did - I might have been able to have the fridge much sooner if I'd logged in sooner and checked for earlier dates, but I took them at their word. So, I'm still getting a feel for it. It is very attractive and very quiet.

    This review is from Samsung - 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Black Stainless Steel

    Posted by Shameus

  • Rated 4 out of 5 stars

    Really like it but

    Really love the room and the flex drawer, The flex drawer allows you to have a just above freezing but much colder than The main fridge, perfect for meat, breads, anything you want to preserve longer. My potatoes seem to stay perfectly fresh in the veggie drawers. I’m able to keep my large coffee creamer, milk and orange juice in the door the other shelve easily has my tall, large mayo, ketchup, relish mustard and top door shelve has jam etc. I also like being alerted when the door was a not shut, that has helped a lot. The bad is: what fridge has a water dispenser that has no drip tray or a light! The water goes on the floor because the dispenser protrudes beyond the would be drip tray area so it goes directly on the floor! No light is annoying and frankly unreal.

    Posted by Allen

  • Rated 4 out of 5 stars

    So Far So Good.

    We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.

    Posted by Rick

  • Rated 5 out of 5 stars

    So far so good

    The stainless steel looks very beautiful. Very nice design with 2 bottom drawers for easier access and a bonus with the fingerprint resistant for households with little children. Compartments inside are nice and adjustable shelves can be used to maximize storage of more items. So far, no issues with water dispenser or ice maker and I believe the frig has been fairly quiet so far. Nothing to complain about yet as it has only been two weeks since delivery but I am crossing my fingers it will last a long time without any issues.

    Posted by Linda

  • Rated 5 out of 5 stars

    Love it! New Samsung Refrigerator super owesome

    Samsung 28 cu. ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer (Stainless Steel) It steal deal for $1499 with $150 gift card I am absolutely thrilled with my new Samsung 28 cu. ft. 4-Door French Door Refrigerator! The sleek stainless steel design looks stunning in my kitchen, and the spacious interior is a game changer. The FlexZone drawer is incredible—whether I’m storing meats, snacks, or drinks, I love being able to adjust the temperature for different types of food. The smart features are fantastic too. I can control settings and get alerts directly from my phone, which is so convenient. The cooling system is efficient, keeping everything perfectly fresh, and the ice maker is fast and reliable. The four doors make it easy to access everything, and the layout is incredibly well-organized. Overall, it’s a beautifully designed, high-tech fridge that makes my life easier, and I highly recommend it to anyone looking for a top-of-the-line refrigerator!

    Posted by MageshM

From the Manufacturer

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Pros for Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Overall Performance, Capacity, Size, Design, Drawer FunctionalityThere were no pros for this productOverall Performance, Capacity, Ice Production, Design, SizeCapacity, Overall Performance, Size, Ice Production, Design
Cons for Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
Ice Maker Performance, Dispenser LightThere were no cons for this productNoise Level, Door QualityTemperature Control

Specs

Questions & Answers
  • Does this Samsung refrigerator have a fingerprint resistant finish?

    Yes, this Samsung refrigerator has a fingerprint resistant finish.

    This question and answer was generated by AI based on customer and product data.
  • Does this refrigerator have adjustable shelves?

    Yes, this Samsung refrigerator has adjustable shelves that can slide-in or flip-up.

    This question and answer was generated by AI based on customer and product data.
  • Is this Samsung refrigerator energy star certified?

    Yes, this Samsung refrigerator is ENERGY STAR® Certified.

    This question and answer was generated by AI based on customer and product data.
  • Does this refrigerator have a water filter?

    Yes, this refrigerator has water filtration.

    This question and answer was generated by AI based on customer and product data.
  • Can I control the temperature of this refrigerator using my smartphone?

    Yes, you can control the temperature of this Samsung refrigerator remotely using your smartphone.

    This question and answer was generated by AI based on customer and product data.
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