Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 2204 reviews
(2,204 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good new fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage, good ice cube maker, WiFi control. Overall great upgrade for the price
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Miss my old refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is well utilized. Cons: the ice maker is small, but I wouldn’t knock the rating down for just that. However, the ice perpetually flies all over the place and the water is slow. I really miss having a light at the water and ice dispenser. Its location makes it difficult to tell when your cup is getting full and we end up with water and ice on the floor frequently. The biggest concern: the seals on the refrigerator and drawers are not tight, they don’t grip at all. I am ready to replace it and haven’t had it a year yet.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand your point and are saddened that you had to experience this with your fridge. Allow us to assist you.
Kindly visit and perform the troubleshooting steps from the link below to help maximize the water dispenser's efficiency. A hyperlink is included for further help.
Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly
Samsung ice makers stop automatically when full, using an optical sensor or mechanical arm to detect the ice level. Kindly refer to the troubleshooting guide below to help rectify the ice maker's efficiency.
Samsung ice maker makes too much ice:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
We recommend contacting our Samsung customer Support via the links below to speak with a live representative to assist you with the door seal better:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148740270, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Fridge spacious
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious is beautiful make ice and filters water
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love this new fridge. Having the middle drawer for extra space is just Great. We easily can fit a 24 pack of water with no problem. There is a lot of space for groceries and the freeze is spacious as well. It also fit perfect in our smaller size kitchen.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this fridge is good. I am a little worried about the ice maker / water dispenser based on other people’s reviews. Only time will tell.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Tons of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has so much space and it doesn't show fingerprints. The cons are there is not enough space for tall containers, ice maker is loud, and opening and closing the freezer is loud. Overall, I am pleased with this purchase.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator works nice works are respectful when answering questions.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far. It’s a roomy refrigerator. Plenty of space for us. I like the lighting. Since it’s flat in the top you don’t hit it with tall containers. Plus it is bright inside. It’s very quiet. We’ll just have to see how well it ages. We are glad we purchased it.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and everything is placed very conviently. Shelves & storage areas are easy to arrange and customize, as you like. The actual temperature that it keeps the food is perfect. It is quiet other than when it is making ice. Cats friek out! When I open it up, it makes me smile. I love it!
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat
Rated 4 out of 5 stars
So much space but poor utilization of sides
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is spacious and surprisingly more so than expected. The side drawers are little cramp and seem like a poor utilization of space but it works out. The center drawer is a nice touch for things like leftover or defrosting meat.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
It works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, lets just say that a $2000 fridge just has to work. It should also be large and functional while also fitting in the same spot as the old fridge. It should have cool features like app connectivity and push notifications that alarm you if the door was left open. Water and ice should be filled into cups, and food should be cold or frozen, not both. Lights should work, it should smell nice, and look nice. Warranty on workmanship and components should be something extensive like 5+ years. Well, this meets all those points and more! Install is safe and easy with easily accessible parts that allow it to move or have the doors come off, and reinstalled later. We installed this with an island 3 feet away from the counter. Needless to say, it was a tight fit. The drawers move smoothly and the freezer compartments are spacious. The flexzone is great for putting fruit and snacks that the kids can reach.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage on the doors is limited in size and quantity. The flexibility to move shelves around is limited, but once I removed the half-slider shelf and opened up more space for tall items, it's worked out quite well. The manual is written/illustrated very poorly wrt this shelf. Otherwise, my only complaint is it produces the wimpiest ice cubes ever. They are small and seem to be mostly air as a glass full quickly becomes a half glass full when the liquid is added.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us, gkras. Samsung is always looking for ways to improve our products and reviews like yours are vital in that process. ^Lo
Rated 4 out of 5 stars
NICE refrig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's hope the ice maker lasts. replacing an older Samsung side by side model. LIKES; great space; easier to access certain items from the freezer; water dispenser tends to stay 'on' at times and have to pull the lever out to stop water. overall satisfied
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lighting when you open the refrigerator. Overall very satisfied. Like said in other reviews.. the ice machine taking up a large portion of the door is not my favorite. You need the app to change the temperature not a fan. Not practical. Not sure if it's truly the temperature it says. 36 degrees vs the 40 that it reads on a small thermometer that we have inside. And finally the cubed ice.comes out a little messy i have to double check to confirm it's not on crushed, and it isn't. Overall it's functional and i love the drawer for the kid's snacks.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
No light at water dispenser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works well and looks nice. I do not like that there is no light or no apparent light located at the water dispenser some things I have read is that Samsung was having too much issues and wasn’t going to fix it. I am not sure we would have purchased it if we new there was no light
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
An excellent value refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is spacious and easy to maintain, you can even Bluetooth connect it to your phone to adjust temperatures and be given notice that the doors are open. Also the fingerprint resistant stainless steel cuts down on a lot of cleaning.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don’t waste your money on a Samsung fridge!!! we have owned this fridge only 6 months and the ice maker is already frozen and won’t work! Junk.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kojo, we understand your frustration if your ice maker is frozen. Allow us to help.
Here is a guide to help you troubleshoot if your ice maker is frozen. Please choose, "Ice maker is frozen over." Kindly click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151545986) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is excellent, right temperature, very spacious, beautifully designed, is doing its job with lots of efficiency, and no complains so far.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung 4 out of 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, operates quitely except for the Ice Dispenser which is VERY loud. Refrigerator works as it should. But, Slow to cool down but this may be due to energy saving settings. Water filter is not very good. There should be a better filter and a better way to replace the filter than to manually shut off the water supply outside of the Unit. Many people report that the replacement filters leak, I will see. Overall: Satisfied 4 out of 5 stars.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues in the beginning concerning the freezer not getting cold in temperature to completely freeze our food. Reading the book for this refrigerator the Peak Demand Mode was on. We have a smart meter supplied buy Electric Company. The electric company was controlling the temp in my freezer which stayed at +8 degrees. I disengaged this option and set the freezer temperature to -2. Samsung told me -2 degrees is the proper setting. See page 45 and 55 of the manual to turn off the PEAK DEMAND MODE. Never had a problem since. The ice maker is somewhat noisy but not as noisy as our old refrigerator. Great Purchase.
This review is from Samsung - 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend























