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Customer Ratings & Reviews

Your price for this item is $2,799.99
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The comparable value price is $2,969.99

Customer reviews

Rating 4.4 out of 5 stars with 2164 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, Flexzone drawer, design, and fingerprint resistance of the refrigerator. They appreciate the ample storage space, convenient drawer, stylish design, and easy cleaning. However, customers are negative about the ice maker, noise, price, warranty, and installation. They have concerns about the ice maker's performance, noise level, the refrigerator's cost, warranty coverage, and installation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,164 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Kitchen appliance : frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit with adequate space for perishable food. The ice maker does make some noise when it is in operation. This is a minor amount of noise. We’re glad we made the purchase as many other stores offered long wait times for delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung icebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung and Best Buy delivered and set up it’s was a great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Frege is good and internal space is better then all other brands. Wine space is great Water dispenser could be better. Water leakage is present since new

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this new fridge. Having the middle drawer for extra space is just Great. We easily can fit a 24 pack of water with no problem. There is a lot of space for groceries and the freeze is spacious as well. It also fit perfect in our smaller size kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and great prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of using it, and everything still working good and great job with the workers helping me put it in on the truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales service. Installation was planned and occurred on the date agreed too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge is good. I am a little worried about the ice maker / water dispenser based on other people’s reviews. Only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Love the separate draw which we use for drinks Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, Perfect three drawers. Easy to organized

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. It’s a roomy refrigerator. Plenty of space for us. I like the lighting. Since it’s flat in the top you don’t hit it with tall containers. Plus it is bright inside. It’s very quiet. We’ll just have to see how well it ages. We are glad we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Tons of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much space and it doesn't show fingerprints. The cons are there is not enough space for tall containers, ice maker is loud, and opening and closing the freezer is loud. Overall, I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and everything is placed very conviently. Shelves & storage areas are easy to arrange and customize, as you like. The actual temperature that it keeps the food is perfect. It is quiet other than when it is making ice. Cats friek out! When I open it up, it makes me smile. I love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat Samsung

  • Rated 4 out of 5 stars

    Samsung 4 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, operates quitely except for the Ice Dispenser which is VERY loud. Refrigerator works as it should. But, Slow to cool down but this may be due to energy saving settings. Water filter is not very good. There should be a better filter and a better way to replace the filter than to manually shut off the water supply outside of the Unit. Many people report that the replacement filters leak, I will see. Overall: Satisfied 4 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent, right temperature, very spacious, beautifully designed, is doing its job with lots of efficiency, and no complains so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 28 cu ft. refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. We particularly like the FlexZone Drawer. Installation went without hitch. We also like the trays on the door. In previous refrigerators they tended to be somewhat too narrow to accommodate large containers whereas these are quite spacious. We also like the ability to connect to the SmartThings app which provides notification if the door is left open and review current temperatures. The only negative I have is that it ends up having more capacity that what we actually need .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space...the icemaker has issues. Likes to crush all the ice and leak water. But overall like it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate that you love some of the refrigerator's features, TanyaB. Let us help with the ice maker and the leak.

      Below is the troubleshooting link to help with the water leaks. The resource also includes another resource to check about leveling the refrigerator.

      Leaks under the drawers, under the fridge, or other areas:
      https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas

      For further assistance with the ice maker, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148355410) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting when you open the refrigerator. Overall very satisfied. Like said in other reviews.. the ice machine taking up a large portion of the door is not my favorite. You need the app to change the temperature not a fan. Not practical. Not sure if it's truly the temperature it says. 36 degrees vs the 40 that it reads on a small thermometer that we have inside. And finally the cubed ice.comes out a little messy i have to double check to confirm it's not on crushed, and it isn't. Overall it's functional and i love the drawer for the kid's snacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family likes this refrigerator. It has a flexzone drawer, were you can switch the temperature. It's easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic refrigerator. It's BIG, but was easy to disassemble the doors and draw fronts to fit through the a smaller than usual door. The Flex draw what 4 temp settings depending on what you want to use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, lets just say that a $2000 fridge just has to work. It should also be large and functional while also fitting in the same spot as the old fridge. It should have cool features like app connectivity and push notifications that alarm you if the door was left open. Water and ice should be filled into cups, and food should be cold or frozen, not both. Lights should work, it should smell nice, and look nice. Warranty on workmanship and components should be something extensive like 5+ years. Well, this meets all those points and more! Install is safe and easy with easily accessible parts that allow it to move or have the doors come off, and reinstalled later. We installed this with an island 3 feet away from the counter. Needless to say, it was a tight fit. The drawers move smoothly and the freezer compartments are spacious. The flexzone is great for putting fruit and snacks that the kids can reach.

    I would recommend this to a friend