Customer Ratings & Reviews

Good product so far. No issues found. After installation, water dispenser was dripping water. Searched online and found that you are supposed to drain 3 gallon of water and did that. Problem no more. No other issues yet. Only had it for less than a month. Time will tell.

Amazing, best refrigerator ever! My momma love so I love it!

Great product, easy to work, nice looking, really big

We have had this refrigerator for about a month. Haven't had any problems with the icemaker as of yet. That was the reason I got rid of the old one. Kept freezing up on me. A known problem by Samsung. I did not get the extended warranty on this machine although I would have liked to. The Samsung refrigerator that we got the last time had an extended warranty of 5 years for $150. That paid off for me because, after 4 years, I got all my money back because I could not get service, at first for a month, and then I was canceled on the day of repair and rescheduled for another month out. So, if it was more than my ice maker not working and it was the refrigerator not working, I would have been out of a refrigerator for two months. Geek Squad warranty figured one month without a refrigerator was okay but two months was unreasonable and gave me a full refund. That was $150 invested in the extended warranty as a good buy. Now, on my new refrigerator, they wanted $450 for the same 5 year warranty. To me, that is too much and unacceptable. So, I did not get it. They must have had to do a LOT of repairs and so they jacked up the price accordingly. The one bad thing about this refrigerator is that, when you go to get ice from the dispenser, you get water leaking down onto your hand holding the glass each time. If it doesn't go onto your hand, it probably goes onto the floor. Must be some water left in the dispenser. This is very irritating. I also bought a "backup" very plain refrigerator that is half the price of this one just in case this thing craps out on me and I have to wait a month or two for a repair. Who can wait that long for a repair? You might not even be able to go to a store and buy a new one when you need it. It is just the crazy time we live in.

The only thing I’m not happy about is the button to dispense water or ice sticks and if youre not paying attention you’ll overflow your cup. I can probably fix it myself, it’s just annoying for a brand new large appliance to have a problem right out of the box. Otherwise it’s perfect.

The refrigerator is very nice and is the perfect size for my kitchen. So far it's working as advertised and keeping my food fresh. The ice and water dispenser is working well.

Refrigerator matches description and has been wonderful so far!

Lots of space in both the refrigerator and freezer. Love the flex drawer. The water/ice dispenser came with a bit of cosmetic damage so we are currently waiting for a new door. Overall i really like the looks of this unit and am excited to have the whole matching set.

Beautiful refrigerator with lots of room and no problems

The flex drawer is so convenient, I use it for cheese and sandwich meats, my mom has a fridge like this as well and uses it for water bottles, fruit drink pouches and soda. I love that you can rearrange some of the shelving inside to accomodate larger items.

This year's discount is amazing. Extra large refrigerator

I'd say the only knock on this fridge in the space inside. There are a bunch of "nooks" that are too tiny to put anything and seems like a waste of space. Otherwise, very much like it.

Very spacious, works perfectly, I love the adjustable parts

Great refrigerator/freezer. Love how spacious it is and the extra drawer. Only downfall was Our freezer didn't work for the 1st few days And when contacting Best Buy we were told we had to go through Samsung. Freezer started working before Samsung could come fix it???

We love our refrigerator alot of space keeps stuff cool wanted black but loving stainless

Love the storage capacity and style. The whole purpose of purchasing this style was so that we could use the third drawer for my husband to be able to dry age briskets prior to placing them on his smoker.

I love it. Big for the big family I have with capacity with lot of room

Great refrigerator, easy ordering and fast delivery

exsperiance with best buy was great. prices were the lower than big box stores assoicates were kind

Love the look and how well it goes with all my other Samsung appliances. Not as spacious as I imaged it would be, especially the fridge. Overall a great addition to my kitchen.