Customer Ratings & Reviews
- Model:
- RF28R7201SG
- SKU:
- 6323225
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Good Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the refrigerator overall. I like the FlexZone drawer for keeping sodas in it. Periodically have some water in the ice maker/water dispenser section from residual ice in the ice maker chute.
I would recommend this to a friend Coments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of it is good. There is no good space in the doors. The crushed ice does not make it good.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service! Thank you! Refrigerator I like this refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Great store. Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator. And the guys who delivered and installed were quick, professional and very knowledgeable. Best Buy is our place of choice for Appliances and electronics going forward
No, I would not recommend this to a friend So far, we really like this Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The room for me and my wife is very good! The unit was delivered without a dent, scratch, or scuff thanks to the two total tech guys. I love the lighting in side when we open it up. As of now, we would say it would be a great appliance for most families.
I would recommend this to a friend- Pros mentioned:Capacity
Samasung 28 cu ft 4-dr refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door that has the ice maker and water is kind of wasted space but other than that the only problem with it is that there are no shelf liners anywhere for it. But it has lots of space for the freezer.
I would recommend this to a friend - Pros mentioned:Drawer functionality
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this refrigerator it's bigger than what I had before and the middle drawer makes it easy to keep items separated that you don't want in the main fridge
I would recommend this to a friend Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this refrigerator. It has plenty room however my favorite part is the middle drawer. We usually have different beverages. Jose did a great job helping us pick what we want and needed.
I would recommend this to a friendGreat Refrigerator with plenty of room inside.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AS usual we had A hard time from E-bay to get the appliance installed. I had to call A plumber, like I did with the dish washer I purchased from best buy. I think the reason Best-Buy offers free installation is because the installation is never initiated.
I would recommend this to a friend- Pros mentioned:Drawer functionality, Size
Love the black stainless steel! Awesome purchase!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Lots of room. Holds a ton of stuff and keeps everything cool. I love the middle flex drawer.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. U have to replace filter every 6 months but itherwise its great.
I would recommend this to a friend excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. Middle drawer is a must have. Water and ice work perfectly.
I would recommend this to a friend- Pros mentioned:Size
Never run out of space again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge I have ever purchased. We host a lot of holiday gatherings and this comes in handy. It has so much space and is super adjustable to create space for larger items. My wife has never been happier and that just makes life better.
I would recommend this to a friend Not Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and roomy. But the ice maker already broke and I had to do a warranty claim 1 year after purchasing it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Moliva,
We’re happy to know that the refrigerator size and space work for you. We also want to speak to you directly to know further details about the ice maker that broke and to be able to provide support, and see what options we can offer to help you.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151879259) when you message us so our team can retrieve your information.
Thank you.
Nicole
Great Price & Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style and quality of this product. The flex zone is my favorite that can be used for various purposes. I recommend the product for the price point.
I would recommend this to a friend- Pros mentioned:Overall performance
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the look of this fridge thats what got me its beauitful. We were told the second drawer would freeze it does not. The ice dispenser is slow and water drips onto the catch pan and unless you wipe it down after every use it shows wanted to love it but I don't honestly I wish I would've gone with the 2 door style that was 1200 plus dollars cheaper not a fan will never buy another like this again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Mary! Thank you for reaching out to us, we're here to help. Here is a link that will help with your Samsung refrigerator https://bit.ly/31fffM9 ^Ty
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator keeps food cool and has an excellent freezer. Good space for food storage.
I would recommend this to a friend- Pros mentioned:Capacity
Great refigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator plenty of space for what we need it for at the business. Especially the ice and water so as not to keep buying bottled water. Also love the 2 drawers for extra freezer stuff.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Richards review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent exterior and interior design-ice cubes are a little small and are of a white nature after many uses
I would recommend this to a friend - Cons mentioned:Ice maker performance
Keeping my fingers crossed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! This is our 3rd fridge bought at Best Buy and hopefully it’ll last longer than the 2 other previous Samsung & LG refrigerators we had. The ice maker froze up on our last two fridges and no one could ever fix it correctly.
No, I would not recommend this to a friend