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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2210 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,210 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Looks great with lots of room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice machine is not the greatest. Doesn't produce quickly. It is loud when the ice drops. Sometimes the ice get jammed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new refrigerator. Lots of space and love that the shelves move in so bigger items can fit. The first drawer can either be fridge or freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Nothing is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like useless shelf behind ice maker door. It only can hold a hershey syrup container. do not like white ice cubes . I also get some crushed ice in cube mode. Love the flex drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is gorgeous. It has space for all our food. We love the center drawer as well. You can never go wrong with Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator, much, much better than the other one that we exchanged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. Got it open box and runs well with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, especially the flexzone drawer. Has lots of space with flexible shelves. Only problem is the water dispenser has a slow flow to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Samsung and so far much better. Shelves move easier. Temperature easy to find and set. Ice maker works 100%, best improvement yet. Definitely top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fridge storage space is phenomenal. Recommend getting the delivery and installation added to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I have ever had. Love how you can compartmentalize the items in the frozen areas. I have meat section, veggie section, bread section, milk section.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the Best Fridges

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far has been one of the BEST refrigerators I have owned. It is easy to use, clean and see everything you have.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this refrigerator. It is very spacious and allows for organization. The flex drawer has been amazing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there alexazz, I appreciate you taking the time to share your love for your new Samsung Refrigerator with us. I know how great it is to have plenty of room to organize your unit. We thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    I like the refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice and roomy. It has a lot of extra storage space in the doors. I didn’t like having to put it together and the handles were a bit hard to put on. The freezer handle has already pulled off. I’m not sure if it broke or if it’s just not on right. The instructions are hard to understand and I had trouble with the ice maker and I still don’t know how to open the ice maker.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I am able to help out with your ice maker not operating properly. I did some research and found this link that will provide all the information for removing and troubleshooting your ice maker. See link below:
      http://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-not-making-any-ice
      If this does not resolve your issue, please contact us via:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge space is great a lot of value for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Has a lot of space.I will recommend this to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because the ice maker is very loud. Very beautiful refrig and easy to wipe finger marks off of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy…Best Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting 7 months on another company to replace our refrigerator, a friend suggested I check out Best Buy for dependable products and amazing service. So we did…best decision we ever made! We purchased a new Samsung refrigerator. The delivery and service was prompt and awesome. We are very happy with our purchase and plan to buy all our needs at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Roomy Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this refrigerator has the exact same dimensions as my old one, it seems to have a lot more room. I love it and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage capacity. Some little nook shelves are difficult to use but I'll find a use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Product, looking for a good quality , space and organization ?this smart refrigerator delivery more than we expect.

    I would recommend this to a friend