Customer Ratings & Reviews
- Model:
- RF28R7201SG
- SKU:
- 6323225
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 28 Cu. Ft. 4-Door French Door Refrigerator highly for its overall performance, substantial capacity, and useful drawer functionality. The refrigerator's size, sleek design, temperature control, and quiet operation are also appreciated, along with its fingerprint-resistant finish. However, some customers have expressed concerns regarding the ice maker's performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Flex zone drawer and shelves are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works perfectly, I love the extra drawers and flexible shelving.
I would recommend this to a friend - Pros mentioned:Size
Nice frig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator offers a variety of storage options and very large.
I would recommend this to a friend still getting use to it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space for everything. Like the bottom freezer it all works for us.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is just perfect. It's spacious, soundless
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Wally, congratulations on finding the perfect Samsung Refrigerator. I appreciate your feedback just as much as you enjoy the space of the unit. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Drawer functionality
Spacious refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious fridge. Middle drawer is convenient once you know what to put in it.
I would recommend this to a friend Excelent fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge the the middle drawer is fantastic for beverages or platters
I would recommend this to a friend- Pros mentioned:Capacity
Large Freezer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer holds enough ice cream and frozen treats for the whole gang for several days!
I would recommend this to a friend Does what it needs to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice enough. Not a fan of the middle 3rd door. Would chose a deferent style if I did it again.
I would recommend this to a friend- Pros mentioned:Drawer functionality, Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless steel, so pretty and practical. Nice looking refrigerator, love the extra draw… only wish the inside had more room especially for taller items.
I would recommend this to a friend - Pros mentioned:Overall performance
Great refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had never had this in my life n I’m not to familiar with Samson products but this one really surprised me I love it
I would recommend this to a friend - Pros mentioned:Design
Samsung 28 cu ft Refrigerator - Great Look
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new refrigerator. Stylist and looks great in the kitchen.
I would recommend this to a friend - Pros mentioned:Size
Does the job and more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of space on the inside without being a huge fridge overall. Flex zone is a good addition
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would recommend to anybody looking for a brand new fridge
I would recommend this to a friend Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, plenty of storage and we use the middle for our kids snacks.
I would recommend this to a friend- Pros mentioned:Size
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great fridge! Has the water cubbed ice and crushed ice and is a great size for everything you need.
No, I would not recommend this to a friend - Cons mentioned:Ice maker performance
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by the water dispenser and the ice maker. The water dispenser flashed water from time to time. The ice maker does not do a good job in dispensing churched ice. Our previous 15 year old fridge did a better job in dispensing crushed ice and water.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience to the refrigerator ice maker and water dispenser. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Water leaks in a refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF28R7201SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144530650
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haves a lot of storage space. It’s just awesome totally recommend it. The color it’s beautiful. Easy to install.
I would recommend this to a friend Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful perfectly created modern refrigerator with extra drawer for temperature control
I would recommend this to a friend- Pros mentioned:Overall performance
Cool Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well. Enjoying the performance and the look of it.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the space this gives me. The lighting inside is also great. It makes the best crushed ice.
I would recommend this to a friend