Customer Ratings & Reviews

Delivery was on time with no difficulties. So far frig works well.

Everything was better than expected. Deliver guys were great.

It’s very spacious and I like the control of temperature.

Great service, the delivery guys was very responsive and efficient with their service.

The Samsung flex zone idea is great. Love the multifunction of the refrigerator. I find however that the main storage of the fridge is limited on space, especially for taller items.

Lot of space. Like how you can have 3 different temp zones!

Couldn't be happier with how my new refrigerator looks in my kitchen.

Great overall refrigerator. Only hang up is the odd spacing of shelves put tall containers in odd places of the refrigerator. Tall bottles are hard to conveniently get in and out.

Great space and format! Easy for kids and adults to use!

Great fridge,great value, great look inside and out

Great product! Would buy again! On yime delivery...

Great product and smooth installation. Easy buying process on app.

I really loved the Fridge! Samsung never disappoints me!

Awesome fridge, a space for everything, easily accessible.

Overall, the refrigerator meets the need and is very much like the one it replaced which I loved. It does seem a little smaller internally but measured the same cu ft.

Beautiful fridge that matches perfect w my kitchen

Bought and installed in mid June 2020. Fridge was good. Doesn't fingerprint and has a decent layout. Ice maker and water is nice. We were happy with it. If you asked me to review a few months ago I would probably give 4 or 5 stars. December 2020, ice maker has issues. Its malfunctioning, leaking and then freezing on the unit, creating too much ice, does not chop the ice anymore, etc. I contacted the support line and they give me a troubleshooting guide, but I can't even do it because its frozen stuck. They are sending someone out next week, but they told me my warranty expired November 2020... a mere 5 months after purchase? They told me not to worry and they'll waive parts and labor, but I'm really worried long term about this fridge. Our last fridge lasted nearly 20 years and this one is having problems within 6 months. Not to mention it is relatively expensive. At least, at this price, you expect it to last a single year without issue. Not a good sign. I'll update the review for better or worse. And I'm really hoping the support desk misspoke when they said there is a 5 month warranty. I was under the impression it was 1 or 2 years at least.

Was new design thought into making all the little cracks and crevices of this thing accessible. You have to pry it apart from the manufacturing brackets in order to get in to all the spots that collect liquid and pieces of food. You have to be if superhuman strength press those pieces together to unlock them. There was no intention on Samsung's part to make this a good user experience, especially if you want to maintain some sort of hygiene.

This is alright, the separate drawer is cool. Slow to make ice, ice stops when you open the right side fridge door ( can’t do ice and get water pitcher out of other fridge door)... nice looking though and flexible shelving.

The Samsun Refrigerator 28 inch has the upper shelf with a hinge and an adjustable shelf which is not to easy to adjust . The water/glass setup outside refrigerator is very convenient and the water cubes are the right size for the water flasks that my family uses and water bottles . I would recommend this model to others .