Customer Ratings & Reviews

Owned this refrigerator for a few weeks now so as of now I cant give the most honest review just yet but for now it has been great. I don't love the spacing of the shelves but the are manageable. I will update this review in the future if needed.

I like the fridge, but the storage in the door is a waste unless you have short things. You can only put tall things on the right side at the bottom. Can’t put anything tall on the top door compartment cause it won’t close. The left side of the door is a waste cause of the ice maker. I had an older model and it had more room,but I didn’t have the flex drawer. I had the pantry select so the door compartments were bigger. But the ice machine stopped working about 1 1/2 years after owning it. So I hope this fridge the ice machine doesn’t go out. The freezer makes some loud noises sounding like ice dropping but it’s not. So far working well just wish the door design was better

This is a nice fridge, and the wifi alerts are helpful. We used to have a Whirlpool that was similar and had more water functions (automatic dispensing) which we miss.

I upgraded from a Bosch french door refrigerator that is a bit smaller than this Samsung and also doesnt have the fridge drawer. The drawer alone was worth the upgrade...keeping all of our beverages in the drawer really keeps the main compartment cleaner and easier.

Fantastic product, and having the ability to tag your phone when it gets left opened is an amazing feature.

Has been a great experience for our family, With the wifi connectivity to give a notification for door being open has been amazing!

Don't buy this refrigerator. It has a terrible ice maker that I have heard is the subject of a class action suit against Samsung presently. The ice sticks then drops suddenly or sometimes water trickles out of the ice maker. We can't use the crushed ice option or it will get stuck and back up and ice goes all over inside the main compartment and/or out onto the floor. The ice maker takes up a huge amount of space in the main compartment, too. The way the shelving is constructed is very unhandy. We tried various configurations and it always seems that there is wasted space and a lack of space at the same time. The "snack drawer" is handy, but definitely not a necessity. I wish we had gone with the LG, like we had previously. It had a great water/ice dispenser, lots of room (the ice maker is in the door) and an extra ice maker in the freezer compartment. I am so disgusted with this Samsung refrigerator that when we needed to replace our washer and dryer recently, I wouldn't even look at the Samsung models. We'll never buy another one. Save your money!

the 2 drawers at the bottom are very conventient, but opening the freezer drawer too often creates ice in there

So far, our fridge is working beautifully. Really like the flex drawer as we put all our beverages in it. The ice maker and water dispenser works great. No issues yet.

Been good so far read may have ice maker problems so far so good.Never use crushed ice feature,Plenty of space

Overall great. We love it. So much room. Only thing is trying to get the bottom glass off to clean it is a little bit troublesome.

Great space inside. freezer partition I love it. adjustable selves are really handy when you have to put larger item inside.

The space inside and number of areas and compartments makes it easy too organize separating products while controlling zone temps. Had a nice sleek look too.

Had some issues with the delivery but those are getting resolved. The middle drawer does not work well in the freezer mode. May have service to see if the refrigerator has an y problems causing that.

Best buy from Best Buy! Got a great deal on THE refrigerator my wife wanted. Prompt friendly delivery to boot! So far very pleased with this purchase.

Love this fridge! Easy to see and grab everything as compared to side by side refrigerators. My only con is that some of the shelving is short so it’s only good for smaller containers - not a lot of bottle storage on doors.

delivery was fast... we have it for weeks now. it's running quiet and big enough for our needs.. recommended!

Love the fridge…it’s easy to access most parts of both refrigerator and freezer. Admittedly, I haven’t figured out why this device needs its own WiFi network, but that’s not to say the fridge is all we wanted in food storage.

I purchased this one from the Best Buy at Legacy 1604 and 281. Great customer service. The refrigerator itself has a lot of space in the freezer section I don’t particularly like he organization of he space up top. However is a great refrigerator

We needed a frig so we looked at best Buy. They had a better deal than the rest of the big box stores and the side benefits made our decision real easy. We have the geek squad for a year and the credit card saved us 10%. Every thing works fine and we are real happy.